A charge from DISNEY PLUS 888-9057888 CA on your statement

DISNEY PLUS 888-9057888 CA, DISNEY PLUS and DISNEYPLUS are charges for a Disney+ subscription billed by Disney itself. The number in the name is Disney+’s customer support line, 888-905-7888.⁶ A monthly plan comes back on the same day each month, an annual plan on the same day each year.⁹

What it looks like on a real statement

A school district in Woodland, Washington publishes its purchasing card statements. The December 2023 statement has this line, bought on 29 November 2023 and posted the next day:⁸

DISNEY PLUS 888-9057888 CA   151.19

The phone number is printed without its second hyphen. $151.19 is $139.99, the annual price at the time,¹² plus exactly 8%. Disney+ lists “applicable taxes” on each invoice in Billing History, so an amount a few percent over the list price can be the price plus tax.¹

The State of Delaware publishes every purchase its employees make on state cards, with a shorter merchant name. When we counted on 10 October 2026, Disney+ made 50 lines from six public bodies, from March 2020 to August 2026.⁹

The first charge and the renewals can carry different names

In four of the five Delaware accounts that Disney billed directly, the first charge in the data reads DISNEYPLUS, with no space, and every renewal from 2022 on reads DISNEY PLUS. A charter school paid DISNEYPLUS on 4 October 2021 and DISNEY PLUS on 4 October each year after; a school district paid DISNEYPLUS on 29 July 2025 and DISNEY PLUS on 28 July 2026. The fifth account has one line, DISNEY PLUS, $9.99 in June 2024.⁹ If your bank shows both names, they can be the same subscription.

Why the annual amount keeps going up

Lake Forest School District has renewed one annual Disney+ plan on 2 March since 2020. Each year’s charge matches the annual price Disney had set the autumn before:

A plan that renews just before a price change keeps the old price for one more year. The charter school’s annual plan renewed on 4 October 2023 at $109.99, eight days before the $139.99 price, and on 4 October 2024 at $139.99, thirteen days before the next one.⁹¹²¹³ Disney’s terms say a subscription renews “at the price in effect at the time of the renewal” and that Disney will try to email you before a price change.⁷

A monthly line moves the same way. Delaware’s children’s services department has paid Disney+ on the 8th of each month since December 2023: $9.99, then $10.99 from November 2024, then $12.99 from November 2025.⁹ The data does not name the plan. Those are the amounts of the Disney+ and Hulu bundle with ads: $9.99 rising to $10.99 on 17 October 2024,¹⁴ and $12.99 on Disney’s price page today.⁴

The next change is dated. Disney+’s price page lists new prices for sign-ups from 23 September 2026, and says anyone who signed up before then “will see a price change in your billing cycle on or after October 21, 2026.” The annual no-ads plan is listed at $214.99.⁴

Two charges, a refund, or a charge after canceling

Two charges on one day. On 8 December 2023 the same Delaware department was charged $9.99 and $139.99 by DISNEYPLUS; the $139.99 came back as a refund three days later, on 11 December, and the $9.99 carried on monthly.⁹ Disney’s own reasons for an amount you did not expect are a plan change (with a prorated charge if you moved to a higher plan), the end of a promotion, more than one subscription, and a price increase.²

A small pending amount. When you add a card, Disney may place an authorization hold to check it. Its terms say it does not charge you for that hold, but your available balance can drop while it is there.⁷

After canceling. Canceling does not end the plan at once: you keep access, and the plan stays paid, to the end of the current term. Until then, the account page offers Restart Subscription.³ An annual plan canceled early is not refunded for the months left.⁷

Will Disney+ give the money back?

Not by default. The subscriber agreement says: “we do not refund or credit for partially used subscription terms and/or billing periods”, though Disney may “on a case-by-case basis in our sole and absolute discretion.”⁷ An approved refund usually reaches the original card in 7 to 10 business days and shows in Billing History.¹ In Delaware’s 50 lines there is one refund, three days after the charge.⁹

How to find it and stop it

1. Find the account Sign in at DisneyPlus.com in a web browser (the app does not show it), open Account, and under Subscription choose Billing History.¹ Try every email address in the household.
2. Check who bills it If Billing History is empty, a partner may bill you instead: Disney names Amazon, Apple, Google, Hulu, Kroger, HBO Max, Roku, Spectrum, Total Wireless, Verizon and Xfinity. That company has the record and the cancel button.⁵ Bought in an app store, it shows up as APPLE.COM/BILL or GOOGLE *.
3. Cancel before 11:59 p.m. Eastern the day before On the Account page, select the Disney+ subscription and choose Cancel Subscription.³ The terms say you must cancel by 11:59 p.m. Eastern time on the day before the term ends to avoid the next charge.⁷ Disney support answers by phone at 888-905-7888 with your name and account email.⁶
4. If it is not your account, go to your bank Ask your bank to dispute the charge and ask what its deadline is. It depends on the bank, the card network and the reason.

Is this a scam?

The names are real: a Washington school district and six Delaware public bodies paid them.⁸⁹ The phone number on the line is the one Disney+ lists on its own Help Center.⁶ A real name does not make every charge yours. Start from your Disney+ Account page or the Help Center, not from a different phone number found by searching the name. If no account you can sign in to shows the charge, treat it as one you did not make.

Why this page is on a site about held money

This site records payment companies that hold back money that belongs to someone else. Disney+ is not in the incident record; the closest part of this page is the no-refund term. Hulu, which shares Disney’s subscriber agreement, has its own page: HLU*HULUPLUS. Other streaming lines are NETFLIX.COM, Prime Video, covered on the AMAZON PRIME* page, and YouTube TV under GOOGLE *; paid through PayPal it shows up as PAYPAL *. Other lines are in the table of statement names.

Sources

1. Disney+ Help Center, "How do I view my Disney+ billing history and charges?": Billing History on DisneyPlus.com in a browser, two years of charges and refunds, “applicable taxes” on each invoice, refunds in 7 to 10 business days. help.disneyplus.com. Read in a browser on 10 October 2026.
2. Disney+ Help Center, "Why am I being billed the wrong amount for Disney+?": plan changes and prorated charges, ended promotions, more than one subscription, price increases. help.disneyplus.com. Read in a browser on 10 October 2026.
3. Disney+ Help Center, "How to cancel Disney+": Cancel Subscription on the Account page, access to the end of the term, Restart Subscription. help.disneyplus.com. Read in a browser on 10 October 2026.
4. Disney+ Help Center, "Disney+ plans and prices": prices for new subscriptions from 23 September 2026, the change for existing subscribers on or after 21 October 2026, Disney+, Hulu Bundle $12.99 a month, Disney+ Premium $214.99 a year. help.disneyplus.com. Read in a browser on 10 October 2026.
5. Disney+ Help Center, "Disney+ subscriptions through a third party": the list of billing partners. help.disneyplus.com. Read in a browser on 10 October 2026.
6. Disney+ Help Center, "Contact Us", Account & Billing, Call Disney+: 888-905-7888, name and account email required. help.disneyplus.com. Read in a browser on 10 October 2026.
7. "Disney+, ESPN, and Hulu Subscriber Agreement" (updated 5 February 2026), section 2(b): authorization holds, renewal at the price in effect, price-change emails; section 2(e): cancellation by 11:59 p.m. Eastern the day before, no refunds for partly used terms. disneyplus.com. Read in a browser on 10 October 2026.
8. Woodland Public Schools (Washington), "December 2023 Pcard Statement" (redacted, statement date 6 December 2023), transaction of 29 November 2023. woodlandschools.org. Read on 10 October 2026. Archived copy of 17 October 2025.
9. State of Delaware Open Data, State Employee Credit Card Transactions, fields "merchant", "trans_dt", "dept_name" and "merchandise_amt". Lines whose name contains DISNEY and PLUS. Queried and counted on 10 October 2026.
10. Variety, "Disney Plus Sets Price Increase for U.S., First-Ever Hike": from 26 March 2021, $79.99 a year, up from $69.99. variety.com. Read on 10 October 2026. Archived copy of 9 October 2026.
11. CNBC, 7 December 2022: from 8 December the ad-free annual plan goes from $79.99 to $109.99. cnbc.com. Read on 10 October 2026.
12. The Verge, 11 October 2023: from 12 October the annual ad-free plan goes from $109.99 to $139.99. theverge.com. Read on 10 October 2026. Archived copy of 9 October 2026.
13. The Verge, 6 August 2024: from 17 October 2024 annual ad-free plans rise “from their previous $140 price point to $160.” theverge.com. Read on 10 October 2026. Archived copy of 9 October 2026.
14. Variety, 6 August 2024, "Price Increases for Disney+, Hulu, ESPN+ Take Effect in October 2024": price table “as of Oct. 17, 2024”, Disney Duo Basic (Disney+ and Hulu with ads) $10.99, previously $9.99. variety.com. Read on 10 October 2026. Archived copy of 9 October 2026.
15. The Verge, 23 September 2025, "Disney Plus is getting another price hike": from 21 October 2025 the annual Premium plan goes up by $30 to $189.99. theverge.com. Read on 10 October 2026. Archived copy of 9 October 2026.