The incident record, page 2 of 10
Entries HF-2026-1786 to HF-2026-1587, newest first, out of 1986 cases of a payment account being closed with funds still inside it. The criteria for inclusion are set out on the first page.
HF-2026-1786 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (The complainant gives an amount; the BBB page redacts it)
- Held since
- 18 September 2025 (documents requested; the balance was restricted afterwards)
- Hold period stated by the processor
- None: support said only that the case was under internal review
- Current status
- RELEASED — Released: Payoneer replied on 18 December 2025 that the account had been unblocked and the customer withdrew the remaining $1,178.00 to their bank account that day; the complainant marked the resolution satisfactory the same day.
- Merchant
- Seller paid out through Payoneer from Fiverr, per the complaint, Not stated. Reported by: A Payoneer account holder, complaint #24283897 on the Better Business Bureau page for Payoneer Inc., filed 16 December 2025.
- Account as given
- The complainant says Payoneer asked on 18 September 2025 for a passport copy and a live selfie, that after they sent them it restricted the balance with no written notice or reason, and that more than 90 days later the funds were still blocked after repeated emails and chats that gave only “under internal review”.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 9 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1785 · PayoneerFiled 2026-10-23
- Amount held
- $5,000 ($5,000 received in August 2023)
- Held since
- 31 December 2024, when the complainant says the full amount was removed
- Hold period stated by the processor
- None
- Current status
- HELD — Held: the complainant rejected Payoneer’s reply of 19 August 2025, which said it did not have the information needed to answer, and rejected a further reply on 8 September 2025. No later post from the complainant.
- Merchant
- Business that received international freelance payments, per the complaint, Not stated. Reported by: A Payoneer account holder, complaint #23706683 on the Better Business Bureau page for Payoneer Inc., filed 6 August 2025.
- Account as given
- The complainant says the full $5,000 was removed from their account on 31 December 2024 without warning; that Payoneer first said the account was restricted over a terms violation, then that the sender’s bank had reversed the payment after 16 months; that the money was neither returned to the sender nor deposited to their bank; and that Payoneer has shown no proof of a reversal, only a screenshot they call undated and unsigned.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 19 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1784 · PayoneerFiled 2026-10-23
- Amount held
- $126,000 (A $126,000 domestic wire, as the complainant states)
- Held since
- 11 August 2025
- Hold period stated by the processor
- None: the complainant says Payoneer gave neither a reason nor a timeline and wrote that it “will not” give the reason
- Current status
- RELEASED — Released: Payoneer replied on 3 September 2025 that the funds had arrived in the account on 28 August and that the customer had then asked for them to be returned to the sender. The page shows no later post from the complainant.
- Merchant
- Business that says the money funds a contract it describes as a U.S. Embassy contract, Not stated. Reported by: A Payoneer account holder, complaint #23793519 on the Better Business Bureau page for Payoneer Inc., filed 25 August 2025.
- Account as given
- The complainant says a wire was confirmed as delivered to Payoneer’s partner bank on 11 August 2025, that Payoneer first said the funds were lost and now says they are under a “standard review”, that it refused in writing to give a reason, a timeline or documents, and that the contract work has stopped.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 17 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1783 · PayoneerFiled 2026-10-23
- Amount held
- $8,376.05 (Two incoming Wise transfers, $1,107.71 and $7,268.34, never credited; $8,376.05 in all)
- Held since
- Before 4 September 2025 (account closed)
- Hold period stated by the processor
- Until 2 March 2026, the date the complainant says the funds were frozen to
- Current status
- RELEASED — Released: Payoneer replied on 18 September 2025 that the two payments had been returned to the sender’s bank account, with proof of return, and that it considered the complaint resolved. The page shows no later post from the complainant.
- Merchant
- Payoneer account holder, business not described, Not stated. Reported by: A Payoneer account holder, complaint #23837542 on the Better Business Bureau page for Payoneer Inc., filed 4 September 2025.
- Account as given
- The complainant says Payoneer closed their account and froze their funds until 2 March 2026, that two transfers from Wise were still pending and were never credited, and that Payoneer has not said whether they were returned to the sender or are still held. They ask for both to be reversed to the original sender.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 16 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1782 · PayoneerFiled 2026-10-23
- Amount held
- $15,000 ($15,000, which the complainant says a Payoneer representative confirmed; later in the file they give $15,030.83)
- Held since
- Mid-2025 (account closed)
- Hold period stated by the processor
- Moving: the complainant says they were told to contact Payoneer after 12 April 2025, then 12 April 2026, then that the account was blocked until December 2026, and later September 2026
- Current status
- UNKNOWN — Payoneer replied on 11 September 2025 that the balance could be withdrawn from 4 September 2026 at the earliest, 13 months after the 4 August 2025 freeze. The page shows no later post confirming that the funds were paid out.
- Merchant
- Business, with the closure in mid-2025 per the complaint, Not stated. Reported by: A Payoneer account holder, complaint #23859636 on the Better Business Bureau page for Payoneer Inc., filed 9 September 2025.
- Account as given
- The complainant says the account was closed in mid-2025 with a written promise to release the remaining funds after 12 April 2025, that the date was then moved to 12 April 2026, then December 2026, then September 2026, that Payoneer admitted in writing earlier dates were errors, and that it cites its terms without applying a clause to their account.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 16 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1781 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (The complainant gives an approximate balance; the BBB page redacts it)
- Held since
- 16 September 2025
- Hold period stated by the processor
- Indefinite: the complainant says the notice said the funds were “indefinitely frozen”
- Current status
- HELD — Held: Payoneer replied on 26 September 2025 that the complaint would be handled under the UK complaints process and did not address the funds. The page shows no later post from the complainant.
- Merchant
- Online store owner who says Payoneer was their main payout provider, Not stated. Reported by: A Payoneer account holder, complaint #23932486 on the Better Business Bureau page for Payoneer Inc., filed 25 September 2025.
- Account as given
- The complainant says they received notice on 16 September 2025 that the account was closed and the funds indefinitely frozen, that payouts from their platform kept arriving after the closure notice and were frozen as well, and that Payoneer’s replies cite a Terms and Conditions violation without specifics or a chance to show compliance.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 14 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1780 · PayoneerFiled 2026-10-23
- Amount held
- $8,574.77 ($8,574.77, as the complainant states)
- Held since
- June 2025 (account placed under review without notice)
- Hold period stated by the processor
- None firm: the complainant says Payoneer’s last message, on 23 September 2025, promised a further review
- Current status
- RELEASED — Released: Payoneer replied on 14 October 2025 that the review had been completed and the account balances restored. The page shows no later post from the complainant.
- Merchant
- Registered business, Not stated. Reported by: A Payoneer account holder, complaint #23993604 on the Better Business Bureau page for Payoneer Inc., filed 9 October 2025.
- Account as given
- The complainant says the account was put under review in June 2025, that they have sent their identity documents, proof of address, bank statement, company documents and a dated live verification photo several times, that they have been in correspondence since July under one ticket, and that since the last message on 23 September there has been no answer and the funds stay frozen.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 14 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1779 · PayoneerFiled 2026-10-23
- Amount held
- $9,775 ($9,775 received on 10 June 2025; the same complaint later asks for the “remaining $9275”)
- Held since
- October 2025 (the day is redacted on the page)
- Hold period stated by the processor
- None given
- Current status
- RELEASED — Released: Payoneer replied on 25 November 2025 that the account had been unblocked and set for deflation, and that the customer could log in and withdraw the remaining funds. The page shows no later post from the complainant.
- Merchant
- Seller paid out through Payoneer; the marketplace is redacted on the page, Not stated. Reported by: A Payoneer account holder, complaint #24154978 on the Better Business Bureau page for Payoneer Inc., filed 16 November 2025.
- Account as given
- The complainant says they received $9,775 from their marketplace seller account on 10 June 2025, left it in Payoneer, and that in October 2025 the account was closed without any notice, with the funds frozen and no reason given. They ask for the reason, for the release of the money and for instructions to retrieve it.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 12 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1778 · PayoneerFiled 2026-10-23
- Amount held
- $2,560 (About $2,560 in royalties, per the complainant)
- Held since
- Early October 2025: two payouts sent on 2 and 6 October did not reach their bank, and the account was locked when they were returned
- Hold period stated by the processor
- None given; the complainant says an update promised within three days did not come
- Current status
- HELD — Held: Payoneer replied on 12 December 2025 that it had ceased providing services but did not say whether the funds were released. The page shows no later post from the complainant.
- Merchant
- Musician paid royalties through Payoneer by a music distributor, Belarus (their bank is there, per the complaint). Reported by: A Payoneer account holder, complaint #24241213 on the Better Business Bureau page for Payoneer Inc., filed 7 December 2025.
- Account as given
- The complainant says their account was closed without explanation and about $2,560 of royalties became inaccessible. They say two payouts from the distributor to their bank in Belarus never arrived, Payoneer said the USD route was closed and advised adding a euro bank account, that account sat in Pending Review for almost a month, and then Payoneer said the payments had been returned and at the same moment locked them out, so they cannot see the balance or the returned funds.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 10 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1777 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- 21 January 2026
- Hold period stated by the processor
- None: the complainant says no agent could give a status or a timeline
- Current status
- RELEASED — Released: Payoneer replied on 23 March 2026 that all temporary restrictions had been lifted and the suspended payments approved, processed and transferred. The page shows no later post from the complainant.
- Merchant
- Contractor paid monthly through Payoneer by a business they work for, per the complaint, Not stated. Reported by: A Payoneer account holder, complaint #24626810 on the Better Business Bureau page for Payoneer Inc., filed 11 March 2026.
- Account as given
- The complainant says Payoneer told them on 21 January that the scheduled payment was suspended because the account was under review and asked them to resubmit a driver’s licence and a W-9, which they did; that later payments were suspended as well; and that after more than ten contacts, each answered with “escalated and marked urgent”, nothing had changed.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 3 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1776 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- August 2025
- Hold period stated by the processor
- None given; the complainant says Payoneer kept saying the account was under review and would be expedited
- Current status
- RELEASED — Released: on 14 January 2026 the complainant marked Payoneer’s response satisfactory and said they had withdrawn the money, received it in their bank account and checked that the Payoneer balance was zero.
- Merchant
- Individual who says they have no business and receive personal transfers from a friend, Not stated. Reported by: A Payoneer account holder, complaint #24362882 on the Better Business Bureau page for Payoneer Inc., filed 6 January 2026.
- Account as given
- The complainant says that in August 2025 Payoneer asked for documents about their business, told them to send a letter saying so if they had none, and then locked the account; that about five months later they were still asking to take their money and close the account, and were still told it was under review. They say they wrote to support five or six times after sending the documents.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 8 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1775 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (The complainant gives an amount; the BBB page redacts it)
- Held since
- 4 January 2026
- Hold period stated by the processor
- None: the complainant says Payoneer cited only its Terms and Conditions and told them on each of five or more phone calls to wait three more days
- Current status
- RELEASED — Released: Payoneer replied on 8 February 2026 that the account had been reinstated and the customer had full access to the funds. The page shows no later post from the complainant.
- Merchant
- Business that says it depends on the funds, Not stated. Reported by: A Payoneer account holder, complaint #24453064 on the Better Business Bureau page for Payoneer Inc., filed 27 January 2026.
- Account as given
- The complainant says Payoneer closed the account on 4 January 2026 citing its Terms and Conditions without a specific reason, that they cannot withdraw the balance or see the account, and that after five or more phone calls (Payoneer does not answer email, they say) the case is simply postponed each time.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 5 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1774 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- About late September 2025 (frozen “for over 4 months” on 29 January 2026)
- Hold period stated by the processor
- None: the complainant says it was described as a “standard address verification”
- Current status
- RELEASED — Released: Payoneer replied on 2 February 2026 that the review had been completed and the account balances restored. The page shows no later post from the complainant.
- Merchant
- Payoneer account holder, business not described, Not stated. Reported by: A Payoneer account holder, complaint #24458596 on the Better Business Bureau page for Payoneer Inc., filed 29 January 2026.
- Account as given
- The complainant says the account has been frozen for over four months under what Payoneer calls a standard address verification, that they submitted all requested documents months ago, and that support sends only automated replies.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 5 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1773 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- 9 January 2026
- Hold period stated by the processor
- None: Payoneer called it a “routine review” in the complainant’s account
- Current status
- RELEASED — Released: on 21 January 2026 the complainant marked Payoneer’s response satisfactory, said Payoneer had reinstated the account, and noted that it took a BBB complaint to get a concrete answer after repeated contact with support.
- Merchant
- Individual whose salary is paid through Payoneer, per the complaint, Not stated. Reported by: A Payoneer account holder, complaint #24408637 on the Better Business Bureau page for Payoneer Inc., filed 16 January 2026.
- Account as given
- The complainant says the account was disabled on 9 January 2026 after what Payoneer described as a routine review, that the funds, which are their salary, were inaccessible from that date, that support gave only generic replies and asked for no documents, and that an internal escalation had produced no change.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 7 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1772 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- 5 December 2025
- Hold period stated by the processor
- None given; the complainant says they were told only that the account was under review
- Current status
- RELEASED — Released: on 24 February 2026 the complainant wrote to the BBB confirming that account access and balances had been restored, and added that a review taking more than two months with no clear explanation was not acceptable.
- Merchant
- Payoneer account holder, business not described, Not stated. Reported by: A Payoneer account holder, complaint #24492631 on the Better Business Bureau page for Payoneer Inc., filed 6 February 2026.
- Account as given
- The complainant says that since 5 December 2025 Payoneer had blocked access to the funds in their account without a specific reason, that support would say only that it was under review with no timeline, and they asked either for the account to be reactivated or for permission to withdraw and close it.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 4 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1771 · PayoneerFiled 2026-10-23
- Amount held
- $233.27 ($233.27 held, as the complainant states)
- Held since
- Before 20 January 2026 (the complainant says the account had been suspended for over a month on 20 February)
- Hold period stated by the processor
- None: the documents were “under review” with no date
- Current status
- HELD — Held: Payoneer replied on 24 February 2026 that the review was complete and the balances restored, but on 26 February the complainant rejected that, saying no payment had been received and the funds were still inaccessible; Payoneer repeated its position on 1 April 2026. No later post from the complainant.
- Merchant
- Seller paid out through Payoneer; the marketplace is redacted on the page, Not stated. Reported by: A Payoneer account holder, complaint #24549950 on the Better Business Bureau page for Payoneer Inc., filed 20 February 2026.
- Account as given
- The complainant says the account has been suspended for over a month, that $233.27 is held, that Payoneer says only that their documents are “under review”, and that a party whose name the page redacts confirmed to them that it cannot release the money because the block is on Payoneer’s side. On 26 February and 22 March 2026 they rejected Payoneer’s response to the BBB.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 4 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1770 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- 24 December 2025 (new verification documents requested; frozen for over 70 days by 5 March 2026)
- Hold period stated by the processor
- None given; the complainant cites Payoneer’s published complaints policy, which they say promises a response within 15 business days and a final resolution within 30 days
- Current status
- RELEASED — Released: Payoneer replied on 12 March 2026 that the review had been completed and the account balances restored. The page shows no later post from the complainant.
- Merchant
- Payoneer customer of over ten years, per the complaint, Not stated. Reported by: A Payoneer account holder, complaint #24601401 on the Better Business Bureau page for Payoneer Inc., filed 5 March 2026.
- Account as given
- The complainant says they sent every document requested on 24 December 2025, that two of three items are approved and the third, a reason-for-payment check submitted on 24 February, was still “Under Review” nine days later, and that both account access and funds have been frozen for over 70 days. They list promised follow-ups on 10 February, 23 February, 1 and 2 March and 5 March, none of which arrived, and say both deadlines in Payoneer’s own policy have passed.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 3 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1769 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- 22 January 2026
- Hold period stated by the processor
- Thirty business days: the complainant says they were told to wait that long
- Current status
- RELEASED — Released: Payoneer replied on 10 March 2026 that the document had been approved and the account was active again, and said it considered the complaint resolved. The page shows no later post from the complainant.
- Merchant
- Payoneer account holder, business not described, Not stated. Reported by: A Payoneer account holder, complaint #24610969 on the Better Business Bureau page for Payoneer Inc., filed 7 March 2026.
- Account as given
- The complainant says the account and funds have been frozen since 22 January, that they were told it was a standard review with a resolution in a stated number of business days, and that every contact since has only told them to wait the 30 business days; those have now passed and Payoneer has not replied.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 3 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1768 · PayoneerFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- Documents submitted 28 February 2026; the review was already running then
- Hold period stated by the processor
- None: the complainant says Payoneer told them there is no maximum timeframe for this type of review
- Current status
- RELEASED — Released: Payoneer replied on 15 April 2026 that the review had been completed and the account balances restored. The page shows no later post from the complainant.
- Merchant
- Payoneer account holder, business not described, Not stated. Reported by: A Payoneer account holder, complaint #24708148 on the Better Business Bureau page for Payoneer Inc., filed 2 April 2026.
- Account as given
- The complainant says their account has been under review for over 30 days and the funds inaccessible, that they submitted everything requested on 28 February, and that Payoneer gave deadlines (“24 business hours”, “by the end of the day”) that were not kept. They say they were told explicitly that there is no maximum time for this kind of review, so the funds can be held indefinitely.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 1 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1767 · PayoneerFiled 2026-10-23
- Amount held
- $1,997.50 ($1,997.50 payment received through Masspay in June 2026 and put in “Pending” status)
- Held since
- June 2026 (the day is redacted on the page)
- Hold period stated by the processor
- Four business days: the complainant gives that as Payoneer’s stated verification time
- Current status
- RELEASED — Released: Payoneer replied on 26 July 2026 that the review had been completed and the funds loaded to the account. The page shows no later post from the complainant.
- Merchant
- Holder of a Payoneer business account, Not stated. Reported by: A Payoneer account holder, complaint #25039365 on the Better Business Bureau page for Payoneer Inc., filed 12 July 2026.
- Account as given
- The complainant says Payoneer put the payment in “Pending” and asked for verification documents, that they uploaded everything the same day, and that after 20 days Payoneer’s own agents had told them three times the documents were never reviewed. They list escalations on 8 and 10 July 2026 that each promised an update within hours and produced none, and a written complaint to Payoneer’s escalation address on 9 July that was not acknowledged. They also say they had received over $3,000 from the same source before without a verification problem.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 1 when read on 23 October 2026. BBB redacts names and identifiers on the page. No archived copy was taken.
HF-2026-1766 · PaddleFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- Early February 2026; the post quotes a Paddle support reply of 9 February 2026
- Hold period stated by the processor
- None given; the quoted reply says the payout was on hold because it was the first payment and “my team needs to complete some additional checks as standard”
- Current status
- RELEASED — Released: the update of 19 February 2026 says the poster finally received the payout, through “direct intervention of someone associated with Paddle”, not through sellers@paddle.com, and calls the exchange rates applied suspicious. About ten days after the reply of 9 February.
- Merchant
- A vendor on a first payout from Paddle, Not stated. Reported by: A seller posting as webelcomau on Reddit’s r/SaaS, post of 17 February 2026 with an update of 19 February 2026.
- Account as given
- The poster says that after days of trying to get past automated replies, a Paddle Sellers Support agent wrote on 9 February 2026 that the payout was on hold for additional first-payment checks and promised to come back with details; that eight days and several emails later they had heard nothing and had no payout; and that this hold is not described on Paddle’s payouts help page.
- Verification
- Taken from a source published by the person it happened to — source
Post, update and replies read in a web browser on 23 October 2026; times are as shown by Reddit, in UTC. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1765 · PaddleFiled 2026-10-23
- Amount held
- $1,000 (stated as “$1000 in sales” by the time the account was blocked; the amount withheld is not stated)
- Held since
- September 2026; the post of 19 September 2026 says Paddle blocked the account two days after approving it
- Hold period stated by the processor
- None given
- Current status
- RELEASED — Released: the update of 17 October 2026 says Paddle “sent me the money that they were withholding”. The poster adds that Paddle then began charging the recurring memberships of customers who had signed up before the closure, and says they are considering small claims court. We have not been able to check that charge claim.
- Merchant
- A subscription business moving its existing customers to Paddle, Not stated. Reported by: A seller posting as Thorvarium on Reddit’s r/SaaS, post of 19 September 2026 and an update of 17 October 2026.
- Account as given
- The poster says Paddle took their personal and company documents, approved everything, asked for changes to their terms and privacy pages and told them they could start selling and migrating customers; that two days later it blocked the account with no warning, withheld the funds and removed portal access, with about $1000 in sales and some customers already moved; and that Paddle has no phone support and takes days to answer email.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Post, update and replies read in a web browser on 23 October 2026; times are as shown by Reddit, in UTC. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1764 · PaddleFiled 2026-10-23
- Amount held
- $200 (stated as “around 200$ revenue in last 2 months”)
- Held since
- 4 June 2026 (suspension email, per the post)
- Hold period stated by the processor
- None given
- Current status
- HELD — Held as of the post of 4 June 2026, the day of the suspension. The poster says they had just asked for the $200 to be paid out; no later post was found.
- Merchant
- SaaS selling overseas, live for about two months, Not stated; the poster asked for the payout to go to a Payoneer account. Reported by: A SaaS developer posting as nmole_ on Reddit’s r/SaaS, post of 4 June 2026.
- Account as given
- The poster says that on the day of the post they received an email that their account was suspended, with no reason, after they had raised a request to pay out the roughly $200; that they could no longer log in and lost their data; and that for the six hours before the post the website could not take payments, which they say cost them a $25 sale while they moved to another provider.
- Verification
- Taken from a source published by the person it happened to — source
Post read in a web browser on 23 October 2026; the time is as shown by Reddit, in UTC. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1763 · PaddleFiled 2026-10-23
- Amount held
- Not stated (No amount given)
- Held since
- Between about March and June 2025, counting back the “over 200 DAYS” and “280+ days” the two posts of 3 January 2026 give
- Hold period stated by the processor
- None given; the poster says there is no timeline
- Current status
- HELD — Held as of the two posts of 3 January 2026. The two posts, eight minutes apart, give different lengths (over 200 days; 280+ days). Replies in the first thread ask what the product is and one calls the story doubtful; the poster answers that they know the terms and “the product is not the issue”. No later post from the poster was found.
- Merchant
- A SaaS seller who says they have sold through Paddle since 2021; the posts do not name the product, Not stated. Reported by: A seller posting as n0nid on Reddit’s r/SaaS and r/micro_saas, two posts of 3 January 2026.
- Account as given
- The poster says Paddle closed their account after what Paddle called a risk review, with no stated reason and no fraud, excess chargebacks or compliance problem communicated to them, and has not released the payout from real customer payments since; that emails and tickets get vague “risk review” replies; and that they can no longer access the account.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again
Both posts and the replies read in a web browser on 23 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1762 · SquareFiled 2026-10-22
- Amount held
- $500 (stated as $500 in the poster’s edit to the post)
- Held since
- 20 September 2023, the date from which Square promised release in two business days, per the post
- Hold period stated by the processor
- “Indefinitely”, in Square’s reply to a Better Business Bureau complaint as quoted by the poster; the earlier figure the poster mentions is 90 days
- Current status
- HELD — Held as of the poster’s last comment seen, 7 November 2023 (“I didn’t get it yet”). No later post from the poster was found.
- Merchant
- Freelance dashboard project for a small company, paid by invoice through a new Square account, Not stated. Reported by: A data analyst posting as ManufacturerOld9367 on Reddit’s r/smallbusiness, post of 5 November 2023.
- Account as given
- The poster says that when the company paid their invoice, Square emailed that it had found activity the platform could not support and deactivated the account, promising to release the money within two business days after 20 September 2023; that the money was not released and support did not answer; and that the reply to their Better Business Bureau complaint said the account had been reviewed for high-risk activity and the funds “will be held indefinitely”. In a comment they say the paying company did not get the money back.
- Verification
- Taken from a source published by the person it happened to — source
Post and the poster’s comments read in a web browser on 22 October 2026; times are as shown by Reddit, in UTC. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1761 · SquareFiled 2026-10-22
- Amount held
- $1,500 (stated as “about $1500”)
- Held since
- Not stated; before the post of 1 May 2024, and a little over a month after the poster bought the card reader
- Hold period stated by the processor
- None given
- Current status
- RELEASED — Released: the poster’s update of 21 May 2024 in the same thread says that after contacting the Better Business Bureau, Square reactivated the account and deposited the money; later comments by the same poster, the last of 11 September 2025, repeat that the Better Business Bureau got the account unlocked and the funds released.
- Merchant
- Food business, per the poster’s reply in the thread, Not stated. Reported by: A food-business owner posting as Swwert on Reddit’s r/smallbusiness, post of 1 May 2024.
- Account as given
- The poster says Square deactivated their account without saying why, with the message that it can’t support their business needs right now, and is holding about $1500; that they bought a Square card reader a little over a month earlier and had 30 days to return it; and that they could not reach anyone and got only automated messages.
- Verification
- Taken from a source published by the person it happened to — source
Post, update and later comments read in a web browser on 22 October 2026; times are as shown by Reddit, in UTC. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1760 · WiseFiled 2026-10-21
- Amount held
- Not stated (The title says “70k”; the currency is not stated)
- Held since
- About 10 June 2026, counting back the “about a week ago” in the post of 17 June 2026
- Hold period stated by the processor
- None given; the poster says they were told a review would take 2 to 3 business days
- Current status
- HELD — Held as of the post of 17 June 2026, with the account still frozen after more than a week. No later post from the poster was found.
- Merchant
- Agency working with YouTube channels, per the post; Wise “handles a chunk” of its income, Not stated. Reported by: An agency owner posting as HistoryRhymes03 on Reddit’s r/wisebank, post of 17 June 2026.
- Account as given
- The poster says Wise emailed that the account was temporarily frozen, with no sending or receiving, until they proved their income; that they sent client contracts and invoices the same day, were told a review would take 2 to 3 business days, and had no response after over a week; and that they had no warning before the freeze.
- Verification
- Taken from a source published by the person it happened to — source
Post read in a web browser on 21 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1759 · PayPalFiled 2026-10-21
- Amount held
- $10,000 (stated as “$10,000”)
- Held since
- About October 2025, the month of the post
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Held as of the post of 25 October 2025. No later post from the poster was found.
- Merchant
- Online shop (“normal e-commerce sales”, per the post), Not stated. Reported by: A seller posting as stocks1927719 on Reddit’s r/paypal, post of 25 October 2025.
- Account as given
- The poster says PayPal “permanently limited” their business account and is holding $10,000 for 180 days, that they could not reach support, and that the message PayPal gave was that it does not support their business model.
- Verification
- Taken from a source published by the person it happened to — source
Post read in a web browser on 21 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1758 · PaddleFiled 2026-10-21
- Amount held
- $10,000 (stated as “roughly $10K USD”)
- Held since
- About June 2026, counting back the “about two months” the post of 7 August 2026 says the payout had been withheld
- Hold period stated by the processor
- None given; the poster says they received no notice of suspension, closure or review and no reason
- Current status
- HELD — Held as of the post of 7 August 2026. One reply (11 August 2026) says its writer’s account was also just suspended. No later post from the poster was found.
- Merchant
- Solo-founder data-analytics SaaS, one enterprise customer, Canada (Montreal), per the post. Reported by: A solo founder posting as Pyqueryhub on Reddit’s r/paddle_com, post of 7 August 2026.
- Account as given
- The poster says a payout of roughly $10K USD has been withheld for about two months, that sellers@paddle.com has not answered even with an automated ticket update, and that the dashboard now answers “incorrect login details” after four password resets. They say there were no chargebacks and nothing in dispute.
- Verification
- Taken from a source published by the person it happened to — source
Post read in a web browser on 21 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1757 · PaddleFiled 2026-10-21
- Amount held
- $11,500 (stated as “11500$” payout)
- Held since
- About May 2024, counting back the seven months the comment says they had been waiting by 8 December 2024
- Hold period stated by the processor
- None given
- Current status
- HELD — Held as of the comment of 8 December 2024. The poster has no later comment on the page; a reader’s reply of 26 March 2026 asks whether it “came through” and has no answer there.
- Merchant
- Not stated, Not stated. Reported by: A commenter posting as Ok-Compote8268 on Reddit’s r/SaaS, comment of 8 December 2024.
- Account as given
- The commenter says Paddle also “scam me after 7 months of waiting for my 11500$ payout they didnt send anything”, and offers to hire a lawyer together with the poster of the thread.
- Verification
- Taken from a source published by the person it happened to — source
Comment read in a web browser on 21 October 2026, in the thread “Fraudulent Paddle.com” of 31 October 2024. The comment does not say why the payout was withheld. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1756 · PaddleFiled 2026-10-21
- Amount held
- Not stated (No amount given)
- Held since
- 12 September 2024 (Paddle’s email announced closure effective 18 September 2024)
- Hold period stated by the processor
- 90 days, on payouts not yet released
- Current status
- HELD — Held as of 12 September 2024, the day of the post. The poster’s replies on the page run to 13 September 2024; no later post from them about this was found.
- Merchant
- Two file-management SaaS products; moved from Stripe to Paddle after, in the poster’s words, almost a month of switching, Not stated. Reported by: A founder of two file-management products posting as vktasksharing on Reddit, post of 12 September 2024, in r/Entrepreneur and r/SaaS.
- Account as given
- The poster says that after Paddle’s risk team asked how they market their business and for an overview of their products, with “Payouts are on hold while we work with you”, a second email said Paddle would close the account effective 18 September 2024 and, “based on the amount of risk associated with your account”, was “mandated to hold any payouts that haven’t already been released to you yet for a period of 90 days”. They also say they were given a week to move to another provider.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again
Both posts read in a web browser on 21 October 2026; the text is identical. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1755 · PaddleFiled 2026-10-21
- Amount held
- Not stated (No amount given)
- Held since
- 13 May 2026 (account closed, per the post)
- Hold period stated by the processor
- A minimum of 90 days, which the poster says Paddle may extend by 30 days for any chargeback that comes in
- Current status
- UNKNOWN — Mixed as of 10 June 2026. On 8 June the poster wrote that the account was still blocked; in the posts of 10 June they say Paddle’s support confirmed on 20 May that their payout was released and then closed the account permanently anyway. The page does not say whether the money reached them.
- Merchant
- A “productivity app” with “hundreds of active paying customers”, per the post and a reply, Not stated. Reported by: A software seller posting as endlesskitty on Reddit’s r/SaaS, post of 13 May 2026, repeated on 10 June 2026 in r/SaaS and r/startups.
- Account as given
- The poster says Paddle closed their account on 13 May 2026 for “ignoring” a risk review they say they never received, and that Paddle would hold all remaining payouts for a minimum of 90 days, extended by 30 days for any chargeback. They say that on 14 May Paddle’s risk team apologised and said the hold was about the move from PayPal payouts to a bank account, and that on 20 May support confirmed the account was verified and the payout released, after which the account was closed again.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again · later post by the same person
Posts and the poster’s replies read in a web browser on 21 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1754 · StripeFiled 2026-10-20
- Amount held
- Not stated (30% of payouts held as a rolling reserve; the poster says they need to “float an extra $15-18k” to keep inventory levels)
- Held since
- February 2025 (after 18 months on Stripe, per the post of 7 February 2025)
- Hold period stated by the processor
- A 30% rolling reserve, no end date given
- Current status
- HELD — Held as of the post of 7 February 2025. No later post or reply from the poster was found on the page.
- Merchant
- Established online store, $40,000–60,000 monthly volume for 18 months, chargeback ratio the poster puts under 0.1%, Not stated. Reported by: A store owner posting as panagnilgesy on Reddit’s r/ecommerce, post of 7 February 2025.
- Account as given
- The poster says Stripe, after 18 months with them, put the account under enhanced due diligence and a 30% rolling reserve with no change in their business, and that support keeps answering with canned replies about “risk mitigation”.
- Verification
- Taken from a source published by the person it happened to — source
Post read in a web browser on 20 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1753 · PaddleFiled 2026-10-19
- Amount held
- Not stated (Not stated in the complaint text)
- Held since
- September 2023 (account terminated)
- Hold period stated by the processor
- Six months: the complainant says Paddle “told us they would release our funds … in 6 months”
- Current status
- HELD — Held as of 6 September 2024, when the complainant added that Paddle had still not contacted them about the complaint. No later update on the page.
- Merchant
- Seller of digital products through Paddle as merchant of record, five years, Not stated. Reported by: A business that sold digital products through Paddle for five years, complaint #22127598 on the Better Business Bureau page for Paddle.com Inc., filed 13 August 2024.
- Account as given
- The complainant says Paddle terminated their account without warning in September 2023 and said it would release their funds in six months; eleven months later it had not, and when asked it said it would not release the funds, would give no reasons and the decision was final, and did not answer when asked for the agreement that allows this.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 12 when read on 19 October 2026. The web archive could not save BBB pages that day (520).
HF-2026-1752 · PaddleFiled 2026-10-19
- Amount held
- $2,200 (stated as “Amount in Dispute: $2,200”, the complainant’s “full remaining balance”)
- Held since
- 15 August 2024 (account closed)
- Hold period stated by the processor
- None given; the complaint counts “214 days” since the closure and says Paddle later claimed the account was negative
- Current status
- HELD — Held as of the complaint of 19 March 2025, which Paddle had not answered on the page. No later update on the page.
- Merchant
- Business with a Paddle account; the complaint does not say what it sold, Not stated. Reported by: A former Paddle customer, complaint #23080324 on the Better Business Bureau page for Paddle.com Inc., filed 19 March 2025.
- Account as given
- The complainant says Paddle closed their account on 15 August 2024 without warning and blocked access to their funds, then said the account was negative and sent a file it said showed the debt, which the complainant says is wrong; they say Paddle has not returned the $2,200 in 214 days.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 10 when read on 19 October 2026. The web archive could not save BBB pages that day (520).
HF-2026-1751 · PaddleFiled 2026-10-19
- Amount held
- Not stated (Not stated in the complaint text)
- Held since
- 26 July 2024 (account closed)
- Hold period stated by the processor
- 180 days: the complaint says Paddle “continues to withhold the funds” more than 180 days after the closure, and the later reply says “well beyond their own 180-day policy”
- Current status
- HELD — Held as of 8 May 2025, when the complainant answered Paddle’s reply of 5 May by saying it was automated, did not address the withholding and the matter was not resolved. No later update on the page.
- Merchant
- Business that sold online through Paddle under a merchant agreement; Paddle classified it as high risk, per the complaint, Not stated. Reported by: A business with a Paddle merchant account, complaint #23225935 on the Better Business Bureau page for Paddle.com Inc., filed 19 April 2025.
- Account as given
- The complainant says Paddle closed their merchant account on 26 July 2024 after classifying the business as high risk, that more than 180 days later it was still withholding the funds with no explanation or access to the account, and that the decision to withhold the funds is final.
- Verification
- Taken from a source published by the person it happened to — source
BBB lists complaints newest first, so this one moves to later pages as new complaints come in; it was on page 10 when read on 19 October 2026. The web archive could not save BBB pages that day (520).
HF-2026-1750 · KurvPayFiled 2026-10-19
- Amount held
- $181,000 (“approximately $181,000” held against a “$275,000 GRIP assessment”, per the post)
- Held since
- October 2026 (shortly before the post of 19 October 2026)
- Hold period stated by the processor
- No date; the processor said it “cannot guarantee any funds will ever be released”, per the post
- Current status
- HELD — Held as of the post of 19 October 2026. No later update read.
- Merchant
- Small e-commerce business, United States (New York). Reported by: A New York e-commerce business posting as cangri-10 on Reddit’s r/smallbusiness, post of 19 October 2026.
- Account as given
- The poster says their processor, KurvPay/EMS, claims Mastercard imposed a $275,000 GRIP assessment, is holding about $181,000 and applying reserves to it, and has given no proof of the fine or way to appeal; Mastercard told them to work through KurvPay and its acquiring bank, and confirmed they are not on the MATCH list.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1749 · SquareFiled 2026-10-19
- Amount held
- $500 (“$500” added to the new account, per the post)
- Held since
- 2 October 2026 (account frozen and closed the same day)
- Hold period stated by the processor
- First “tonight”; then on 6 October “held until the release date from our first email”, which gave no date, per the post
- Current status
- HELD — Held as of the same person’s Trustpilot review of 20 October 2026, which says that on day 18 no money had arrived and a second email called it still “held”. Square’s public reply of 21 October 2026 says a full review, including the appeal, is complete and the closure stands; it gives no release date.
- Merchant
- Small LLC opening a Square Checking account, Country not stated. Reported by: The owner of a small LLC posting as Icy-Total7646 on Reddit’s r/smallbusiness, post of 16 October 2026.
- Account as given
- The poster says Square flagged unusual activity when they added $500 to a new Square Checking account on 2 October 2026, closed it the same day and said the money would reach their bank that night, then on 6 October called the decision final and the funds held until an undated release date.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made. The Trustpilot review was read on 27 October 2026; Trustpilot pages cannot be saved to the web archive.
HF-2026-1748 · FourthwallFiled 2026-10-19
- Amount held
- Not stated (Not stated; the first payout)
- Held since
- 5 October 2026 (scheduled payout not made)
- Hold period stated by the processor
- A further 30-day verification, “check back in November”, per support as described in the post
- Current status
- HELD — Held as of the post of 10 October 2026. No later update read.
- Merchant
- Small online bookstore on Fourthwall, launched 5 September 2026, Country not stated. Reported by: An online bookstore owner posting as One-Woodpecker5773 on Reddit’s r/smallbusiness, post of 10 October 2026.
- Account as given
- The poster says the first payout, due on 5 October 2026 under Fourthwall’s published schedule, was not paid; support first cited verification, then confirmed the store was verified but said orders had to ship, and after they shipped said verification takes 30 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1747 · Global Payments (Cayan)Filed 2026-10-19
- Amount held
- Not stated (Debits “often ran in multiples of about $1,000, and at least one was about $5,000”; a refund of about $7,144.60 was offered, per the post)
- Held since
- April 2013 (merchant account closed; debits continued for about 13 years)
- Hold period stated by the processor
- Not applicable; the company called the debits “service maintenance fees”
- Current status
- UNKNOWN — The poster had not accepted the offered refund of about $7,144.60, because no calculation was given, as of the post of 9 October 2026.
- Merchant
- Small cheesecake business, closed in April 2013, United States (complaints filed in Arkansas and Georgia). Reported by: A widower posting as jcagle614 on Reddit’s r/smallbusiness, post of 9 October 2026.
- Account as given
- The poster says his late wife closed the business’s Cayan merchant account and returned the equipment in April 2013, yet debits kept coming from their personal joint account for about 13 years; the company called them service maintenance fees and gave no itemized accounting.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1746 · WiseFiled 2026-10-19
- Amount held
- Not stated (Not stated; the remaining balance)
- Held since
- October 2026 (profile closed shortly before the post of 8 October 2026)
- Hold period stated by the processor
- Remaining funds returned only through an appeal, per Wise as described in the post
- Current status
- HELD — Held as of the post of 8 October 2026. No later update read.
- Merchant
- US C-corporation operating for years, with customers and contractors, United States (Georgia C-corporation); owner Ukrainian. Reported by: The Ukrainian owner of a US company posting as Adventurous_Cup_4263 on Reddit’s r/smallbusiness, post of 8 October 2026.
- Account as given
- The poster says Wise closed the business profile overnight without warning, saying only “We cannot provide a specific reason for closing your profile”, that any money left had to be appealed for, and that several people they know had accounts closed the same day.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1745 · CardConnectFiled 2026-10-19
- Amount held
- Not stated (“Tens of thousands of dollars”, per the post)
- Held since
- Night of 1–2 October 2026 (unauthorized debits from the company’s bank account)
- Hold period stated by the processor
- Not stated; no call back after eight hours
- Current status
- HELD — Not returned as of the post of 2 October 2026. No later update read.
- Merchant
- Business taking card payments through CardPointe, United States. Reported by: A business customer of CardPointe/CardConnect posting as SmallBusinessMerchan on Reddit’s r/smallbusiness, post of 2 October 2026.
- Account as given
- The poster says tens of thousands of dollars were taken from the company bank account overnight in unauthorized transactions, reported to CardPointe/CardConnect at about 6 a.m., and that support said it had had about 100 calls about the same issue but gave no explanation or call back.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1744 · StripeFiled 2026-10-19
- Amount held
- Not stated (Account balance; the poster gives revenue of “500€”; recorded without a USD figure)
- Held since
- January 2026 (account closed shortly before the post of 26 January 2026)
- Hold period stated by the processor
- Balance kept in reserve until a card network fine “of up to $450,000” is set and debited, per Stripe’s email quoted in the post
- Current status
- HELD — Held as of the post of 26 January 2026. No later update read.
- Merchant
- Seller of digital licenses, Stripe account less than a month old, Country not stated (company named as a LTD; revenue in euros). Reported by: A seller of digital licenses posting as PainInfamous8109 on Reddit’s r/smallbusiness, post of 26 January 2026.
- Account as given
- The poster quotes Stripe’s email: the account was closed for violating card network rules, the business was added to a Terminated Merchant File, it may be fined up to $450,000, and the balance was placed in reserve to cover the fine.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1743 · FourthwallFiled 2026-10-19
- Amount held
- $365.04 (“$365.04” earned and due for payout on 3 September 2026, per the post)
- Held since
- 7 September 2026 (shop closed)
- Hold period stated by the processor
- Not stated; no reply after two weeks
- Current status
- HELD — Held as of the post of 21 September 2026. No later update read.
- Merchant
- One-person creator shop on Fourthwall, Outside the United States and Canada, per the post. Reported by: A one-person shop owner posting as WafaHajj on Reddit’s r/smallbusiness, post of 21 September 2026.
- Account as given
- The poster says Fourthwall permanently closed the shop on 7 September 2026 for a policy violation they do not dispute, but kept $365.04 that was due for payout on 3 September, with no chargebacks or refunds, and answered five emails only with automated replies.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1742 · RelayFiled 2026-10-19
- Amount held
- $20,000 (“20k” received by ACH, per the post)
- Held since
- August or September 2026 (“a few weeks ago” in the post of 17 September 2026)
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held as of the post of 17 September 2026. No later update read.
- Merchant
- Business not stated, United States (account with Relay and its partner Thread Bank). Reported by: A business owner posting as RangerFar9638 on Reddit’s r/smallbusiness, post of 17 September 2026.
- Account as given
- The poster says Relay locked the account a few days after a $20,000 ACH settled and asked for documents, which they sent at once, and then stopped answering calls and messages; they had filed a CFPB complaint.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1741 · PayPalFiled 2026-10-19
- Amount held
- Not stated (Not stated; the remaining balance)
- Held since
- August 2026 (account limited shortly after a dispute was closed, before the post of 23 August 2026)
- Hold period stated by the processor
- 120 days, per the post
- Current status
- HELD — Held as of the post of 23 August 2026. No later update read.
- Merchant
- Individual seller of computer parts, United States (Facebook Marketplace and Swappa sales). Reported by: A seller posting as JarbeefisTheGreat on Reddit’s r/smallbusiness, post of 23 August 2026.
- Account as given
- The poster says PayPal moved a buyer dispute’s evidence deadline from 27 to 18 August 2026 without notice and closed it for the buyer before diagnostics were done, then permanently limited the account citing “financial performance”, called the decision final and held the remaining funds for 120 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1740 · SquareFiled 2026-10-19
- Amount held
- Not stated (“a little under 1k”, per the post)
- Held since
- August 2026 (account closed the week of the post of 19 August 2026)
- Hold period stated by the processor
- Release on 17 September 2026, per Square as described in the post
- Current status
- HELD — Held as of the post of 19 August 2026. No later update read.
- Merchant
- Personal trainer for youth athletes, sole proprietor, on Square since January 2026, Country not stated. Reported by: A youth athletics trainer posting as twotreyTCG on Reddit’s r/smallbusiness, post of 19 August 2026.
- Account as given
- The poster says Square locked the account over a repeat customer’s payment, restored it a day later, then closed it within hours of a $1,200 season plan three days after that, with a Square loan still outstanding and a little under $1,000 held until 17 September.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1739 · StripeFiled 2026-10-19
- Amount held
- Not stated ($1,376.96 taken back from the poster’s bank account on 28 July 2026; $1,697.96 in refunds to three guests issued late, per the posts)
- Held since
- 28 July 2026 (account closed)
- Hold period stated by the processor
- Refunds promised five days after processing stopped, by 2 August 2026, per the closure notice as quoted; any remaining balance “will not be made available to you”
- Current status
- UNKNOWN — The guests’ refunds were issued on 8 August 2026, six days past the stated deadline, per the post of 17 August; Stripe’s response of 14 August said it was “unable to release these funds as of now”. Nothing further on the poster’s own balance.
- Merchant
- Guest house, opened mid-June 2026; Stripe account opened 3 July, United States (Tampa, Florida). Reported by: A guest house owner in Tampa posting as Realistic-Ad452 on Reddit’s r/smallbusiness, posts of 1 and 17 August 2026.
- Account as given
- The poster gives a dated timeline: a $750 deposit dispute lost on 21 July 2026, a risk intervention that blocked verified guests on 22 and 23 July, Stripe’s written refusal to override it on 24 July, and closure on 28 July citing high-risk payments, with $1,376.96 already paid out pulled back from their bank to refund a guest.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again
Both posts read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1738 · RelayFiled 2026-10-19
- Amount held
- $4,200 (“~$4,200”, the first deposit, per the post)
- Held since
- July 2026 (account closed days after the first deposit)
- Hold period stated by the processor
- “up to 45 days”, then a paper check, per the post
- Current status
- HELD — Held as of the post of 31 July 2026. No later update read.
- Merchant
- US LLC operating for over two years, Owner outside the United States; US LLC with a virtual address. Reported by: The owner of a US LLC posting as Omar_Ahlawy on Reddit’s r/smallbusiness, post of 31 July 2026.
- Account as given
- The poster says Relay approved the account and closed it days after the first deposit of about $4,200 with only a generic compliance explanation, would not take more documents, and planned to hold the money up to 45 days and mail a paper check, which they could not easily receive from abroad.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1737 · SquareFiled 2026-10-19
- Amount held
- $20,000 (“around $20,000”, per the post; the same person’s Trustpilot review of 19 July 2026 gives “approximately $18,600”)
- Held since
- January 2026
- Hold period stated by the processor
- Release first promised for 12 April 2026, then for June, per the post
- Current status
- HELD — Held as of the Trustpilot review of 19 July 2026, which adds that the pending disputes had since been fully resolved and no new release date was given. Square’s public reply of 23 July 2026 asks the reviewer to send account details to a specialist team. No later update read.
- Merchant
- Business not stated, Country not stated. Reported by: A merchant posting as ThomasShahab on Reddit’s r/smallbusiness, post of 15 July 2026.
- Account as given
- The poster says Square had held around $20,000 since January 2026, gave release dates of 12 April and then June that passed, ended chats mid-conversation, and had not answered three emails in three weeks; they had complained to the BBB and the CFPB.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made. The Trustpilot review (posted twice four minutes apart with the same text) was read on 27 October 2026; Trustpilot pages cannot be saved to the web archive.
HF-2026-1736 · Chase QuickAcceptFiled 2026-10-19
- Amount held
- Not stated (Not stated; all daily card deposits since 17 June 2026)
- Held since
- 17 June 2026
- Hold period stated by the processor
- Not stated; the bank said the account was no longer on hold
- Current status
- HELD — Held as of the post of 6 July 2026. No later update read.
- Merchant
- Cafeteria with catering, United States (Chase business account). Reported by: A cafeteria owner posting as Soft-Imagination-917 on Reddit’s r/smallbusiness, post of 6 July 2026.
- Account as given
- The poster says a $3,670 catering invoice put the Chase terminal account on hold, which was cleared and paid on 17 June 2026, but that no daily deposits from the cafeteria had arrived since, although the bank said the account was no longer on hold and the branch manager had complained to QuickAccept.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1735 · American ExpressFiled 2026-10-19
- Amount held
- $24,000 (“$24,000” in three client deposits, per the post title)
- Held since
- May 2026 (deposits taken two weeks before the post of 26 May 2026)
- Hold period stated by the processor
- Not stated; under review with a reference number
- Current status
- HELD — Held as of the post of 26 May 2026. No later update read.
- Merchant
- Small contracting business taking client deposits for jobs, Country not stated. Reported by: A contractor posting as vegeta_bless on Reddit’s r/smallbusiness, post of 26 May 2026.
- Account as given
- The poster says three clients paid deposits by American Express, which then called asking for receipts and invoices and about the refund process; the clients’ accounts were debited but the business had received none of the money after more than a week, and the materials had already been bought.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1734 · SquareFiled 2026-10-19
- Amount held
- Not stated (Not stated)
- Held since
- 5 November 2025
- Hold period stated by the processor
- First 180 days, then “held indefinitely”, per Square’s emails as described in the post
- Current status
- HELD — Held as of the post of 6 May 2026. No later update read.
- Merchant
- Business not stated, Country not stated. Reported by: A seller posting as CowboysSaints4Life on Reddit’s r/smallbusiness, post of 6 May 2026.
- Account as given
- The poster says Square had held their funds since 5 November 2025, first emailing that they would be paid out after 180 days and then that they would be held indefinitely, with no chargebacks or refund requests; calls were hung up and chat gave different answers.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1733 · MercuryFiled 2026-10-19
- Amount held
- $200,000 (“$200K+” frozen, per the post)
- Held since
- 14 April 2026 (account restricted after the poster asked Mercury to cancel a wire)
- Hold period stated by the processor
- Not stated; no reply after a week
- Current status
- HELD — Held as of the post of 21 April 2026. No later update read.
- Merchant
- IT service business established in 2007, Country not stated (account with Mercury; the poster called its partner bank Choice Financial). Reported by: An IT service business posting as ibelov on Reddit’s r/smallbusiness, post of 21 April 2026.
- Account as given
- The poster says that on 14 April 2026 Mercury resent a wire of a little under $7,000 that had bounced in March without being asked; when they emailed to cancel it, Mercury restricted the account, froze over $200,000 and rejected incoming wires, and had not answered after seven days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1732 · SquareFiled 2026-10-19
- Amount held
- $1,000 (“$1,000” from one client’s payment link, per the post)
- Held since
- April 2026 (shortly before the post of 13 April 2026)
- Hold period stated by the processor
- “up to 90 days”, per Square as quoted in the post
- Current status
- UNKNOWN — The poster’s comment of 14 April 2026 says they refunded the client; whether the refund came out of the held $1,000 is not stated.
- Merchant
- Freelance lead generation and marketing services, new Square account, Country not stated. Reported by: A freelancer in lead generation and marketing posting as DesperateCall6860 on Reddit’s r/smallbusiness, post of 13 April 2026.
- Account as given
- The poster says Square flagged and closed a brand-new account right after a client paid $1,000 through a payment link, held the money for up to 90 days, and asked for more documents after they had explained the payment.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1731 · StripeFiled 2026-10-19
- Amount held
- $10,000 (“about $10,000”, per the post; currency not stated)
- Held since
- March 2026 (shortly before the post of 26 March 2026)
- Hold period stated by the processor
- 120 days, per the post
- Current status
- HELD — Held as of the post of 26 March 2026. No later update read.
- Merchant
- Custom computer business, Canada. Reported by: A custom computer business posting as No-Organization6454 on Reddit’s r/smallbusiness, post of 26 March 2026.
- Account as given
- The poster says Stripe reviewed and closed the account and held about $10,000 in payouts for 120 days, after one dispute on an order they had flagged as suspicious, never shipped and refunded the same day; Stripe gave only “overall risk” as the reason.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1730 · QuickBooks CheckingFiled 2026-10-19
- Amount held
- Not stated (Not stated)
- Held since
- January 2026 (account closed the day before the post of 14 January 2026)
- Hold period stated by the processor
- Balance to be mailed by paper check, per Intuit’s emails as described in the post
- Current status
- RELEASED — Released: the poster’s comment of 7 April 2026 says it took “a good 45 days at least” but they got it all back; the check was not cut for 30 days.
- Merchant
- Technology and cybersecurity services firm with employees, account open over three years, United States (account with QuickBooks Checking, held at Green Dot Bank). Reported by: A technology business owner posting as tpmeredith on Reddit’s r/smallbusiness, post of 14 January 2026.
- Account as given
- The poster says a wire sent to the account on 31 December 2025 was held for over a week while Green Dot said it had been rejected; after they complained to the Federal Reserve and the FDIC the wire was returned, and days later Intuit closed the account, said the funds would come by paper check, and Green Dot said the closure was a precaution against fraud.
- Verification
- Taken from a source published by the person it happened to — source
Post and the poster’s comment of 7 April 2026 read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1729 · PayPalFiled 2026-10-19
- Amount held
- $10,000 (“$10,000”, per the post)
- Held since
- October 2025 (shortly before the post of 25 October 2025)
- Hold period stated by the processor
- 180 days, per the post
- Current status
- HELD — Held as of the post of 25 October 2025. No later update read.
- Merchant
- E-commerce seller, Country not stated. Reported by: An online seller posting as stocks1927719 on Reddit’s r/smallbusiness, post of 25 October 2025.
- Account as given
- The poster says PayPal permanently limited the business account, saying it did not support their business model, and was holding $10,000 for 180 days; they could not reach support.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1728 · WiseFiled 2026-10-19
- Amount held
- Not stated (“€50,000”, per the post; recorded without a USD figure)
- Held since
- End of September 2025 (source-of-funds check); account closed 17 October 2025
- Hold period stated by the processor
- No date; Wise’s message offered an appeal and a 30-day wait, per the post
- Current status
- HELD — Held as of the post of 17 October 2025. No later update read.
- Merchant
- Newly formed company using Wise Business, Country not stated (euro funds; the poster says they translated from French). Reported by: A new company’s owner posting as absolutslay on Reddit’s r/smallbusiness, post of 17 October 2025.
- Account as given
- The poster says Wise asked at the end of September 2025 to verify the source of the company’s funds, that six different agents asked for the same documents over three weeks, and that on 17 October the account was closed with €50,000 frozen and no date for the money.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1727 · SquareFiled 2026-10-19
- Amount held
- $5,000 (“approximately $5000”, per the post)
- Held since
- September 2025 (shortly before the post of 3 September 2025)
- Hold period stated by the processor
- “the next 90 days”, per the post
- Current status
- HELD — Held as of the post of 3 September 2025. No later update read.
- Merchant
- Retail store, Country not stated. Reported by: A retail store owner on Reddit’s r/smallbusiness, post of 3 September 2025 (the account has since been deleted).
- Account as given
- The poster says Square was holding about $5,000 for 90 days and told them the only way to get it back sooner was to find each customer and refund them, which a retail store could not do.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026; the poster’s Reddit account shows as deleted. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1726 · SquareFiled 2026-10-19
- Amount held
- $18,267.05 (Three transactions “totaling $18,267.05”, per the post)
- Held since
- August 2025 (account opened a week before the post of 28 August 2025)
- Hold period stated by the processor
- “held 90 days and released 2 business days after Nov 26, 2025”, per Square’s email quoted in the post
- Current status
- HELD — Held as of the post of 28 August 2025. No later update read.
- Merchant
- B2B consulting firm, Square opened as a second processor, United States (Chase business account mentioned). Reported by: A consulting firm posting as Cliff328i on Reddit’s r/smallbusiness, post of 28 August 2025.
- Account as given
- The poster says a new Square account ran three transactions totaling $18,267.05 in six days, withdrawals were disabled after the third, and Square then deactivated the account for “activity our platform cannot support” and held the balance until after 26 November 2025.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1725 · SquareFiled 2026-10-19
- Amount held
- $1,800 (“$1,800”, per the post; the poster’s comments add about 6,000 in payments left unprocessed, “closer to 8000” in all)
- Held since
- August 2025 (shortly before the post of 9 August 2025)
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held as of the post of 9 August 2025. No later update read.
- Merchant
- Mobile auto repair business with employees, over two years on Square, Country not stated. Reported by: A mobile auto repair business posting as Aggravating-Bet3468 on Reddit’s r/smallbusiness, post of 9 August 2025.
- Account as given
- The poster says Square deactivated the account without warning or reason in the busy season, that they passed verification several times and were still denied with no appeal, and that $1,800 was held; a later comment says they had taken in about 8,500 in two days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1724 · StripeFiled 2026-10-19
- Amount held
- Not stated (Not stated)
- Held since
- 21–29 July 2025 (funds shown as “reserved”)
- Hold period stated by the processor
- Not stated; held for an “investigation” after more than two weeks
- Current status
- HELD — Held as of the post of 8 August 2025. No later update read.
- Merchant
- Licensed home health care firm, on Stripe since March 2018, United States (New Jersey). Reported by: A home health care firm posting as Last_Reaction_9262 on Reddit’s r/smallbusiness, post of 8 August 2025.
- Account as given
- The poster says funds from 21 to 29 July 2025 were shown as reserved although Stripe confirmed in several chats that no reserve was active, that Stripe had withheld them for over two weeks citing an investigation, and that they had complained to the CFPB and the FTC.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1723 · RelayFiled 2026-10-19
- Amount held
- $50,000 (“$50,000”, per the post; $15,000 of it returned to an investor on 22 May 2025)
- Held since
- 12 May 2025 (account frozen after a $40,000 domestic wire)
- Hold period stated by the processor
- Account closed on 4 June 2025; funds held 45 days from then, release on 8 August 2025, per Relay as quoted in the post
- Current status
- RELEASED — Released: the poster’s comment of 18 April 2026 says Relay returned much of the money to the investors, and after a further two-week review sent a check for the last $4,600.
- Merchant
- Company funded by investor promissory notes, United States (domestic wires; account with Relay and its partner Thread Bank). Reported by: A company founder posting as weiga on Reddit’s r/smallbusiness, post of 21 June 2025.
- Account as given
- The poster gives a timeline: account opened 14 April 2025, frozen on 12 May after a $40,000 domestic wire, $15,000 returned to an investor on 22 May without notice, account closed on 4 June with a check promised in 8 to 10 business days, then told on 13 and 19 June that funds would be held 45 days from 4 June.
- Verification
- Taken from a source published by the person it happened to — source
Post and the poster’s comment of 18 April 2026 read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1722 · SquareFiled 2026-10-19
- Amount held
- $5,000 (“$5000” already in the Square balance, per the post; an $18,000 payment was also held and the poster refunded that customer)
- Held since
- June 2025 (shortly before the post of 7 June 2025)
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held as of the post of 7 June 2025. No later update read.
- Merchant
- Business selling packages from $12,000, three years on Square, Country not stated. Reported by: A seller posting as Salt_Low_1117 on Reddit’s r/smallbusiness, post of 7 June 2025.
- Account as given
- The poster says Square held an incoming $18,000 payment and deactivated the account; they refunded the customer, and say Square kept the $5,000 that was already in the balance.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1721 · SquareFiled 2026-10-19
- Amount held
- Not stated (Not stated)
- Held since
- May 2025 (account closed on the Saturday before the post of 13 May 2025)
- Hold period stated by the processor
- Funds frozen “till August”, per the post
- Current status
- HELD — Held as of the post of 13 May 2025; the poster’s comment says they had engaged lawyers. No later update read.
- Merchant
- IT services, two years on Square, Country not stated. Reported by: An IT services business posting as B867575437890 on Reddit’s r/smallbusiness, post of 13 May 2025.
- Account as given
- The poster says Square deactivated the account without notice in the middle of a Saturday after two years of processing and no chargebacks, quoting Square’s email that the decision was final and pointing to sections 12 and 13 of its terms, and that the funds were frozen until August.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1720 · StripeFiled 2026-10-19
- Amount held
- $3,500 (“the $3,500” for one customer’s custom PC, per the post)
- Held since
- December 2024 (shortly before the post of 23 December 2024)
- Hold period stated by the processor
- Not stated; Stripe called the payment unauthorized
- Current status
- HELD — Held as of the post of 23 December 2024; the poster’s comment says they were going to arbitration. No later update read.
- Merchant
- System integrator building custom gaming PCs and NAS systems, Country not stated. Reported by: A custom PC builder posting as Mindless_Spray2408 on Reddit’s r/smallbusiness, post of 23 December 2024.
- Account as given
- The poster says Stripe froze the account over what it called unauthorized payments, although the buyer of a $3,500 PC confirmed the purchase and posted about it; Stripe’s chat said there were no disputes on the account, and it neither paid the money out nor refunded the customer.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 19 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1719 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“$300 in reserve”, per the poster’s comment of 21 October 2021)
- Held since
- October 2021 (reserve placed after copyright takedown notices)
- Hold period stated by the processor
- Funds released as tracking is added, per Etsy’s policy as the poster describes it
- Current status
- HELD — Held as of the poster’s comment of 21 October 2021. No later update read.
- Merchant
- Costume shop, Country not stated. Reported by: A costume seller posting as actcostumes on Reddit’s r/Etsy, post of 15 October 2021.
- Account as given
- The poster says that since 1 October 2021 copyright takedowns put a shop’s funds straight into reserve, that Etsy could not give a specific reason for theirs but suggested a takedown, and that after weekend sales $300 stayed in reserve although the items shipped with tracking.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1718 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (Amount not stated)
- Held since
- About mid-February 2026 (verification stuck 56 days or more)
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 13 April 2026. No later update read.
- Merchant
- Not stated, Country not stated. Reported by: A seller posting as Ok_Singer_7035 on Reddit’s r/Etsy, post of 13 April 2026.
- Account as given
- The poster says verification has been stuck for more than 56 days with nothing left to verify, the shop is in vacation mode, payouts are on hold, and support closes the tickets.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1717 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (Amount not stated)
- Held since
- About early February 2025 (bank details stuck in pending verification for 8 weeks)
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 31 March 2025; the poster says they closed the shop and sent a letter demanding payment by check. No later update read.
- Merchant
- Not stated, Country not stated. Reported by: A long-time Etsy customer and seller, aged 60, posting as Potential_Bother4341 on Reddit’s r/Etsy, post of 31 March 2025.
- Account as given
- The poster says the payment settings have been stuck in “pending verification” for eight weeks, support asked for a different bank account but the page has no button to change it, and Etsy is holding the funds.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1716 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“about 4k sitting in my etsy account”, and “about $500 all up” received; currency not stated)
- Held since
- About May 2024 (100 days before the post)
- Hold period stated by the processor
- 90 days, per five support agents; then 180 days, per a later Etsy email
- Current status
- HELD — Held as of the post on 16 August 2024. No later update read.
- Merchant
- Shop spending about $50 a day on Etsy ads, Australia. Reported by: A seller posting as No-Bar-5932 on Reddit’s r/Etsy, post of 16 August 2024.
- Account as given
- The poster says five Etsy agents told them a payment delay would lift after 90 days; after 90 days Etsy emailed that it was 180 days, about 4k is sitting in the account, and they have received about $500 in total.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1715 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“a little under 100”, per the post)
- Held since
- 3 March 2025 (orders not yet paid)
- Hold period stated by the processor
- Two weeks after a sale, as the poster understood Etsy’s policy
- Current status
- HELD — Held as of the post on 3 April 2025. No later update read.
- Merchant
- Shop with about 72 sales, shipping labels bought through Etsy, Country not stated. Reported by: A seller since January 2025 posting as Responsible_Duck4991 on Reddit’s r/Etsy, post of 3 April 2025.
- Account as given
- The poster says the reserve minimum is $0 and every order has Etsy tracking, yet money from orders of 3 March 2025 had not moved to the payment account a month later, and the previous time it took one to two months.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1714 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“like $800”, per the post)
- Held since
- 6 June 2022 (last payment received)
- Hold period stated by the processor
- Funds on tracking, or 45 days after shipping without tracking, per Etsy’s email as the poster describes it
- Current status
- HELD — Held as of the poster’s comment of 30 August 2022, over 80 days. No later update read.
- Merchant
- Shop that sold almost ten times its usual volume in one week, Country not stated. Reported by: A seller posting as Few_Cup977 on Reddit’s r/Etsy, post of 29 August 2022.
- Account as given
- The poster says the shop was put on a reserve after a burst of orders, nothing has been paid since 6 June 2022, and adding tracking did not release the money as Etsy’s email said it would.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1713 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“almost 800.00 bucks”, per the post)
- Held since
- About October 2023 (seven months before the post)
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 7 May 2024. No later update read.
- Merchant
- Not stated, Country not stated. Reported by: A former seller of over a year posting as No_Path4363 on Reddit’s r/Etsy, post of 7 May 2024.
- Account as given
- The poster says a payout never arrived, Etsy still shows the money in the account, and seven months later Etsy is holding almost $800; emails say it is coming but it never does.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1712 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (Amount not stated)
- Held since
- 8 August 2026
- Hold period stated by the processor
- None stated; Etsy had said the funds would be deposited on 18 August 2026
- Current status
- HELD — Held again: the poster says the hold was lifted after about three weeks, deposits came through for two days, and on 28 August 2026 Etsy placed the hold again. No later update read.
- Merchant
- Shop selling its own original designs through a production partner, United States. Reported by: A shop of almost eight months posting as Andrea9404 on Reddit’s r/Etsy, posts of 21 and 28 August 2026.
- Account as given
- The poster says their funds were held from 8 August 2026, the “Deposits unavailable” alert cleared after about three days and came back on each payout date, and they ran out of money to pay their production partner.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1711 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“$1000”, per the post; recorded without a USD figure)
- Held since
- July 2026
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the poster’s comment of 12 July 2026. No later update read.
- Merchant
- New shop, about 56 orders, Canada (bank: TD Canada Trust). Reported by: A new seller posting as Particular-Sea-5512 on Reddit’s r/Etsy, post of 10 July 2026.
- Account as given
- The poster says Etsy would not deposit their money over the bank details, the account was suspended after too many verification attempts, and Etsy is holding the $1000 the shop made.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1710 · Etsy PaymentsFiled 2026-10-18
- Amount held
- Not stated (“14k”, per the post title; currency not stated)
- Held since
- Late December 2021 (payouts stopped)
- Hold period stated by the processor
- Disbursements delayed until 7 June 2022, per Etsy’s message quoted in the post
- Current status
- RELEASED — Released: the poster’s update of 10 June 2022 says the payment arrived, “a few hundred less due to refunds”.
- Merchant
- Print-on-demand shop (orders made through Printify), over 2,000 sales, Country not stated. Reported by: A seller of about three years posting as williamp0044 on Reddit’s r/Etsy, post of 25 January 2022.
- Account as given
- The poster says transfers stopped towards the end of December 2021 and Etsy replied that disbursements were delayed until 7 June 2022, although Etsy’s linked reserve terms described a 45-day period for new sellers.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 18 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1709 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“$169.00 CAD”, per the post; recorded without a USD figure)
- Held since
- Not stated; held for “MONTHS” before the post of 5 May 2022
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 5 May 2022. No later update read.
- Merchant
- Seller of products the poster calls legitimate and legal, Canada (amount in Canadian dollars). Reported by: A seller whose Reddit account has since been deleted, on Reddit’s r/paypal, post of 5 May 2022.
- Account as given
- The poster says PayPal cancelled the account and has held $169.00 CAD for months, and would not say why.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1708 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“less that $300”, per the post)
- Held since
- November 2021; the post is dated 11 November 2021
- Hold period stated by the processor
- Until an SSN is provided
- Current status
- HELD — Held as of the post on 11 November 2021. No later update when read on 17 October 2026.
- Merchant
- Receives cashback, rebates and app prizes, United States (asked for an SSN). Reported by: A personal account holder posting as elham_haha on Reddit’s r/paypal, post of 11 November 2021.
- Account as given
- The poster says a cash prize of less than $300 from an app was held until they provide their Social Security number, and that PayPal acknowledged the payment had been mislabelled as business income.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1707 · PayPalFiled 2026-10-17
- Amount held
- Not stated (No held amount given; about €1,000 of sales in one day against a monthly instant-access limit of €802.95)
- Held since
- October 2026; the post is dated 16 October 2026
- Hold period stated by the processor
- Told no further limit increase can be requested before 14 November
- Current status
- HELD — Held as of the post on 16 October 2026.
- Merchant
- Digital products, Country not stated (amounts in euros). Reported by: An artist selling digital products posting as Inner_Razzmatazz_942 on Reddit’s r/paypal, post of 16 October 2026.
- Account as given
- The poster says PayPal raised their instant-access limit to €4,742 a month, later cut it to €267, then raised it to €802.95, so that sales above that are held again, and that support has said four times no increase is possible before 14 November.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1706 · PayPalFiled 2026-10-17
- Amount held
- Not stated (€248.13 in sales, per the dashboard figures quoted; the post says every payment since the first is held)
- Held since
- From the account’s first payment; the post is dated 11 October 2026
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 11 October 2026. No later update when read on 17 October 2026.
- Merchant
- Online store; business account, Country not stated (amounts in euros). Reported by: A seller of digital gaming products posting as CockroachGood7147 on Reddit’s r/paypal, post of 11 October 2026.
- Account as given
- The poster says every payment has been held since the first, although the “Get access to your money faster” panel shows every requirement met: 17 of 5 payments, €248.13 of €173 in sales, 61 of 60 days without disputes, bank confirmed.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1705 · PayPalFiled 2026-10-17
- Amount held
- $100 (“about 100$ USD”, per the post)
- Held since
- October 2026; the post is dated 3 October 2026
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 3 October 2026. No later update when read on 17 October 2026.
- Merchant
- Freelance art, Country not stated. Reported by: A freelance artist posting as katt242 on Reddit’s r/paypal, post of 3 October 2026.
- Account as given
- The poster says their account was banned with about $100 in the balance.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1704 · PayPalFiled 2026-10-17
- Amount held
- Not stated (€1,000 sent, €955.65 received after fees, per the poster’s second post; recorded without a USD figure)
- Held since
- October 2026: held from receipt (post of 3 October); account deactivated 9 October 2026
- Hold period stated by the processor
- 6 months
- Current status
- UNKNOWN — The poster says on 10 October 2026 that the friend requested a refund and their balance shows −€58; the posts do not say how the held €955.65 was resolved.
- Merchant
- Personal transfer sent as a goods and services payment, Morocco. Reported by: A personal account holder receiving money from a friend in France posting as Cultural_Writing1899 on Reddit’s r/paypal, post of 3 October 2026.
- Account as given
- The poster says a €1,000 transfer from a friend, sent as a payment for services because the friends option did not work, was held while PayPal asked for business documents; on 9 October 2026 the account was deactivated with the money held for 6 months.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1703 · PayPalFiled 2026-10-17
- Amount held
- $210 (“$210”, per the post)
- Held since
- About 1 September 2026
- Hold period stated by the processor
- 21 days
- Current status
- HELD — Held as of the post on 1 September 2026. No later update when read on 17 October 2026.
- Merchant
- Resells used tech on eBay, Swappa and Reddit, Country not stated. Reported by: A personal account holder of more than 15 years posting as UNCfan07 on Reddit’s r/paypal, post of 1 September 2026.
- Account as given
- The poster says that after 15 years of being paid immediately, a $210 graphics card sale was put on hold for 21 days, which PayPal’s assistant called a “PayPal reserve”.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1702 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“50 pounds”, per the post; recorded without a USD figure)
- Held since
- August 2026; the post is dated 30 August 2026
- Hold period stated by the processor
- Not stated; the hold “timer” was reset when the limitation was lifted
- Current status
- HELD — Still held: the poster’s update says PayPal lifted the limitation after about 9 days, following a complaint to a Philippine regulator, but the hold on the funds was reset. No later update when read on 17 October 2026.
- Merchant
- Freelance video editing, Philippines. Reported by: A freelance video editor posting as Acasz on Reddit’s r/paypal, post of 30 August 2026.
- Account as given
- The poster says a £50 payment for editing work was put on hold, a quick review asked for ID and the purpose of the payment, and after it was answered the account was permanently limited.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1701 · PayPalFiled 2026-10-17
- Amount held
- $20 (A “$20 tip”, per the post; the post does not say whether other funds were in the account)
- Held since
- August 2026; the post is dated 28 August 2026
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 28 August 2026. No later update when read on 17 October 2026.
- Merchant
- Ko-fi tips and commissions, Country not stated. Reported by: A freelance digital artist posting as ShinkoTsuki on Reddit’s r/paypal, post of 28 August 2026.
- Account as given
- The poster says a $20 Ko-fi tip led to a permanent limitation of the whole account, and quotes a support agent: “A permanent limitation does not necessarily mean that you have done anything wrong.”
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1700 · PayPalFiled 2026-10-17
- Amount held
- $50 (“$50.00”, per the PayPal email quoted in the post)
- Held since
- 7 July 2026 (payment sent)
- Hold period stated by the processor
- Until PayPal receives the dates of birth of the recipients
- Current status
- RELEASED — Released: the post is marked solved; the poster says the transaction went through after they provided the information.
- Merchant
- Personal payment to a family friend’s account, Country not stated. Reported by: A personal account holder sending a gift posting as cottoncandikid on Reddit’s r/paypal, post of 10 August 2026.
- Account as given
- The poster quotes a PayPal Compliance Department email saying a $50.00 payment sent on 7 July 2026 was held until they gave the dates of birth of the friend’s children named in the payment.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1699 · PayPalFiled 2026-10-17
- Amount held
- $26,000 (“$26,000” frozen, per the post; about $4,000 was moved out during a brief release)
- Held since
- End of June 2026
- Hold period stated by the processor
- 6 months on the remaining balance
- Current status
- RELEASED — Released: the poster’s update says PayPal called after a CFPB complaint and emails to state and federal representatives and released the account and the full remaining amount, and a comment of 4 August 2026 says the transaction fees were refunded too.
- Merchant
- Marine electronics, United States (Florida). Reported by: A small marine electronics business posting as darthsyer on Reddit’s r/paypal, post of 19 July 2026.
- Account as given
- The poster says a $26,000 customer payment was frozen under review at the end of June 2026, released briefly (they moved about $4,000 out), then held again for six months.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1698 · PayPalFiled 2026-10-17
- Amount held
- Not stated (No amount given)
- Held since
- About mid-November 2025: the poster says it had been 240 days on 13 July 2026
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Held as of the post on 13 July 2026, 240 days after deactivation. No later update when read on 17 October 2026.
- Merchant
- Not stated, Canada (account country). Reported by: A PayPal account holder posting as moneitizer on Reddit’s r/paypal, post of 13 July 2026.
- Account as given
- The poster says it has been 240 days since the account was deactivated and PayPal says that “due to regulatory requirements” the payment is on hold and cannot be released; they say the account was opened under a nickname and is not KYC-verified, and that smaller balances in other accounts were released after 180 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1697 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“a decent amount”, per the post; no figure)
- Held since
- 11 July 2026 (account deactivated)
- Hold period stated by the processor
- None stated
- Current status
- RELEASED — Released: the poster’s update says they withdrew the money and the account was reactivated after documents; they say it had been flagged because it was opened before they turned 18.
- Merchant
- Freelance payouts to a work account, moved to a personal account, Country not stated. Reported by: A freelancer doing AI training work posting as Jakes40 on Reddit’s r/paypal, post of 11 July 2026.
- Account as given
- The poster says their personal account, which received freelance payouts from a second account, was deactivated “forever” on the day of the post.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1696 · PayPalFiled 2026-10-17
- Amount held
- $1,276 (“$1276” in the account, per the poster’s comment (the post says the payment was $1300 and another comment says $1286))
- Held since
- 3 July 2026 (payment received, temporary limitation); permanently limited the next morning
- Hold period stated by the processor
- 180 days
- Current status
- PARTIAL — Partly released: the poster says on 9 July 2026 a rep moved $1,000 of the $1,276 to their bank; on 24 July they say PayPal still will not let them pay a Pay in 4 balance. No later update when read on 17 October 2026.
- Merchant
- Sells own items and digital goods, Country not stated. Reported by: A seller with an account of more than ten years posting as Paradigmfusion on Reddit’s r/paypal, post of 7 July 2026.
- Account as given
- The poster says a $1,300 invoice payment on 3 July 2026 triggered a document request, and the morning after the documents were sent the account was permanently limited for “financial liabilities”.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1695 · PayPalFiled 2026-10-17
- Amount held
- $10,000 (“10,000$ USD” for the disputed payment; the post says all other funds were limited too)
- Held since
- About June 2026; the post is dated 27 June 2026, after a week of calls
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the poster’s last comment on 29 June 2026. No later update when read on 17 October 2026.
- Merchant
- Buys and sells cars; payments are vehicle deposits, Country not stated. Reported by: A car dealer posting as parserorealg on Reddit’s r/paypal, post of 27 June 2026.
- Account as given
- The poster says they tried to refund a customer’s unnecessary payment, the refund button did nothing, the customer opened a dispute, and PayPal then held the $10,000 and limited all other funds, so the refund could not be sent.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1694 · PayPalFiled 2026-10-17
- Amount held
- $50 (“$50”, per the post)
- Held since
- June 2026; the post is dated 25 June 2026
- Hold period stated by the processor
- Until 25 October 2026
- Current status
- UNKNOWN — The poster says on 29 June 2026 that they “got my account back”; the comment does not say whether the $50 was released.
- Merchant
- Received a $30 payment, Country not stated. Reported by: A personal account holder posting as PlatinumBonez on Reddit’s r/paypal, post of 25 June 2026.
- Account as given
- The poster says a $30 payment got the account flagged, the ID and receipts sent were judged insufficient, the limitation was made permanent, and PayPal said it would hold their $50 until 25 October.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1693 · PayPalFiled 2026-10-17
- Amount held
- $10 (“$10 balance”, per the poster’s comment)
- Held since
- June 2026; the post is dated 22 June 2026
- Hold period stated by the processor
- Not stated; the account is “limited indefinitely”
- Current status
- HELD — Held as of the post on 22 June 2026. No later update when read on 17 October 2026.
- Merchant
- Freelance editing; account since March 2026, Country not stated. Reported by: A freelance editor posting as Grouchy-Frame-7951 on Reddit’s r/paypal, post of 22 June 2026.
- Account as given
- The poster says the account was terminated, support promised an answer in 3 days, and then an email said the account was limited indefinitely, the decision was final and no appeal was possible.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1692 · PayPalFiled 2026-10-17
- Amount held
- $160 (“160$”, per the poster’s comment)
- Held since
- About 6 June 2026: two days before the post of 8 June 2026
- Hold period stated by the processor
- Not stated; the poster says they “don’t know till 6 months”
- Current status
- HELD — Held as of the poster’s comment on 17 June 2026. No later update when read on 17 October 2026.
- Merchant
- Online tutoring; business account about six months old, India. Reported by: A freelance cybersecurity tutor posting as little_skelly on Reddit’s r/paypal, post of 8 June 2026.
- Account as given
- The poster says PayPal asked for documents including vendor and supplier records a tutor does not have, and after support reviewed the account it was permanently banned.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1691 · PayPalFiled 2026-10-17
- Amount held
- $600 (“600$”, per the poster’s comment)
- Held since
- June 2026; the post is dated 7 June 2026
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the poster’s last comment on 11 June 2026. No later update when read on 17 October 2026.
- Merchant
- Freelance video and podcast editing; account since 2019, Morocco. Reported by: A video editor posting as Brilliant_Ad7663 on Reddit’s r/paypal, post of 7 June 2026.
- Account as given
- The poster says the account, verified and used since 2019 for freelance editing income, was permanently limited with money on hold, and that about ten support agents and every email address tried did not help.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1690 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“a five figure amount”, per the post; no exact figure)
- Held since
- 3 June 2026 (account placed on hold); the payments were received on 19 April, 26 April and 6 May 2026
- Hold period stated by the processor
- Until a list of documents is provided
- Current status
- HELD — Held as of the post on 4 June 2026. No later update when read on 17 October 2026.
- Merchant
- Small business; a business account about three years old, Country not stated. Reported by: A small business owner posting as MPags42 on Reddit’s r/paypal, post of 4 June 2026.
- Account as given
- The poster says three invoice payments from one client in April and May 2026 had all cleared with no dispute when PayPal placed the account on hold and asked for documents including ID, a business license and invoicing details.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1689 · PayPalFiled 2026-10-17
- Amount held
- $1,000 (“about $1,000”, per the post)
- Held since
- May 2026; the post is dated 16 May 2026
- Hold period stated by the processor
- “almost 6 months”
- Current status
- RELEASED — Released: the poster’s edit says that after filing with the Texas Attorney General and the BBB, PayPal “fixed it in minutes”.
- Merchant
- Website design; business account used for several years, United States (complaint to the Texas Attorney General). Reported by: A website designer with a business account posting as ChunkyDickCheese on Reddit’s r/paypal, post of 16 May 2026.
- Account as given
- The poster says a larger client payment triggered a document request, the business account was permanently banned the next morning because information used to create it could not be verified, and about $1,000 was frozen; complaints to the CFPB, BBB and Texas Attorney General followed.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1688 · PayPalFiled 2026-10-17
- Amount held
- Not stated (No amount given)
- Held since
- 24 April 2026
- Hold period stated by the processor
- 21 days
- Current status
- HELD — Held as of the post on 15 May 2026, the day the 21 days ended. No later update when read on 17 October 2026.
- Merchant
- New seller, United Arab Emirates. Reported by: A new seller of an intangible item posting as Upset_Meet1620 on Reddit’s r/paypal, post of 15 May 2026.
- Account as given
- The poster says a goods and services payment received on 24 April 2026 was put on hold for 21 days, and on 15 May 2026, when the 21 days were up, it was still on hold.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1687 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“96 euros”, per the post; recorded without a USD figure)
- Held since
- April 2026; the post is dated 11 April 2026
- Hold period stated by the processor
- Until ID, proof of address and a bank statement are provided
- Current status
- HELD — Held as of the poster’s last comment on 14 April 2026. No later update when read on 17 October 2026.
- Merchant
- Personal account used twice in a year, Country not stated (amount in euros). Reported by: A personal account holder posting as davbag1984 on Reddit’s r/paypal, post of 11 April 2026.
- Account as given
- The poster says PayPal froze the account for “suspicious activity” and will not release 96 euros or close the account unless they send ID, proof of address and a bank statement, which they have refused to do.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1686 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“more than 75k”, per the post; currency not stated)
- Held since
- About October 2025: the 180 days were due to end around April 2026
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Not released: the poster says the whole balance was taken after a review found a breach of the Acceptable Use Policy, and that they are filing a lawsuit. Post of 22 March 2026; no later update when read on 17 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A PayPal account holder posting as Individual-Canary809 on Reddit’s r/paypal, post of 22 March 2026.
- Account as given
- The poster says the account was permanently restricted with more than 75k in it, that they were told to wait 180 days until around April, and that in March they received emails saying they had broken the terms and the money in the account was drained.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1685 · PayPalFiled 2026-10-17
- Amount held
- $2,700 (“2,700$”, per the poster’s comment)
- Held since
- March 2026; the post is dated 18 March 2026
- Hold period stated by the processor
- 180 days
- Current status
- UNKNOWN — The poster’s update says the account was restored within 72 hours of an appeal PayPal invited after a BBB complaint; it does not say when the money was withdrawn.
- Merchant
- Freelance motion design; new business account, Philippines. Reported by: A freelance motion designer paid through Behance posting as Striking_Safety_9212 on Reddit’s r/paypal, post of 18 March 2026.
- Account as given
- The poster says a new business account that received $2,700 for completed client work on Behance was permanently limited with the funds held for 180 days, and that a BBB complaint led PayPal to reopen the review and restore the account.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1684 · PayPalFiled 2026-10-17
- Amount held
- $7,500 (“7500 dollars”, per the post)
- Held since
- Not stated; the 180-day hold was days from ending at the post of 12 March 2026
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Not released: the poster says PayPal emailed that it would recover losses and the balance went to $0 with two transfers to PayPal. Post of 12 March 2026; no later update when read on 17 October 2026.
- Merchant
- Business account, Country not stated. Reported by: A business account holder posting as AvestaHD on Reddit’s r/paypal, post of 12 March 2026.
- Account as given
- The poster says $7,500 was due to be withdrawable in a few days at the end of a 180-day hold when PayPal emailed that it would recover losses from restricted activities, and the balance went to $0.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1683 · PayPalFiled 2026-10-17
- Amount held
- Not stated (No amount given; a salary payment)
- Held since
- 18 February 2026 (salary placed on hold)
- Hold period stated by the processor
- Told the hold would be removed and funds released by 3 March 2026; later told the ban could last up to 180 days
- Current status
- HELD — Held as of the post on 12 March 2026, after the 3 March date PayPal gave. No later update when read on 17 October 2026.
- Merchant
- Article writing for an employer in Australia, Philippines. Reported by: A freelance writer paid a salary through PayPal posting as ishanzino on Reddit’s r/paypal, post of 12 March 2026.
- Account as given
- The poster says a salary payment was held on arrival on 18 February 2026, that PayPal said after a verification call it would be released by 3 March at the latest, and that hours later the account was banned with no reason given.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1682 · PayPalFiled 2026-10-17
- Amount held
- $6,000 (“$6000”, per the post)
- Held since
- About late February 2026: the transfer was three weeks before the post of 12 March 2026
- Hold period stated by the processor
- None stated
- Current status
- HELD — Held as of the post on 12 March 2026, after a BBB complaint. No later update when read on 17 October 2026.
- Merchant
- Personal account, United States. Reported by: A personal account holder of 20 years posting as Spirited_Angle_6075 on Reddit’s r/paypal, post of 12 March 2026.
- Account as given
- The poster says they moved $6,000 from their bank into PayPal, and when they tried to send it back a week later PayPal restricted the account as risky and would not allow any transfer, even $50.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1681 · PayPalFiled 2026-10-17
- Amount held
- Not stated (No amount given)
- Held since
- Account limited early February 2026; permanently deactivated 22 February 2026
- Hold period stated by the processor
- 180 days
- Current status
- UNKNOWN — The poster says the deactivation was reversed over live chat on 26 February 2026 after daily calls, emails and a BBB complaint; the post does not say whether the money was then withdrawn.
- Merchant
- Personal seller, Country not stated. Reported by: A first-time seller of a musical instrument posting as shingi345 on Reddit’s r/paypal, post of 26 February 2026.
- Account as given
- The poster says the account was limited when they tried to withdraw the payment for an instrument that tracking showed delivered, the review dragged on for almost a month, the account was permanently deactivated on 22 February 2026, and PayPal said it would hold the money for 180 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1680 · PayPalFiled 2026-10-17
- Amount held
- $2,000 (“$2K”, per the post)
- Held since
- February 2026; the post is dated 25 February 2026
- Hold period stated by the processor
- 180 days
- Current status
- RELEASED — Released: in a post the next day (26 February 2026) the same poster says a transfer of the funds to their bank went through despite the limitation.
- Merchant
- Not stated, Country not stated. Reported by: A personal account holder posting as Boring-Expression-81 on Reddit’s r/paypal, post of 25 February 2026.
- Account as given
- The poster says the account was deactivated with $2K in it and the email said funds would be held for 180 days; the next day they wrote that a transfer to their bank account worked.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1679 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“£700” sale, per the post; recorded without a USD figure)
- Held since
- February 2026; the post is dated 20 February 2026
- Hold period stated by the processor
- Told the money was on hold until 13 March, and also told funds are kept for 180 days
- Current status
- HELD — Held as of the post on 20 February 2026. No later update when read on 17 October 2026.
- Merchant
- Seller of an item, United Kingdom (amount in pounds). Reported by: A seller posting as Delicious_Plenty_801 on Reddit’s r/paypal, post of 20 February 2026.
- Account as given
- The poster says the account was permanently banned after a £700 sale, that PayPal showed the money on hold until 13 March but also said it keeps funds for 180 days, and that they could not refund the buyer.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1678 · PayPalFiled 2026-10-17
- Amount held
- $1,000 (“1000 dollars”, per the post)
- Held since
- Not stated; more than 250 days before the post of 14 February 2026
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Not released: the poster says that after the 180 days, with no new disputes, PayPal emailed that it would “recover losses” and the balance went to zero. Post of 14 February 2026; no later update when read on 17 October 2026.
- Merchant
- Ecommerce website, Country not stated. Reported by: An ecommerce seller posting as Stunning_Sweet_8063 on Reddit’s r/paypal, post of 14 February 2026.
- Account as given
- The poster says $1,000 earned through an ecommerce site was held for 180 days, and after more than 250 days PayPal sent a notice that it would recover losses from prohibited activities and the balance showed $0.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1677 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“over 1k”, per the post)
- Held since
- December 2025; the same poster asked about 180-day holds on 26 December 2025
- Hold period stated by the processor
- 180 days, per the account banner
- Current status
- RELEASED — Released: the poster says on 30 December 2025 that a transfer of the balance to their bank went through although the account still showed as banned.
- Merchant
- Not stated, Country not stated. Reported by: A personal account holder posting as lsarge442 on Reddit’s r/paypal, post of 30 December 2025.
- Account as given
- The poster says the account was permanently banned and showed money on hold for 180 days, but days later a transfer of the more than $1k balance to their bank worked.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1676 · PayPalFiled 2026-10-17
- Amount held
- $582 (“582$”, per the post)
- Held since
- December 2025; the post is dated 29 December 2025
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Held as of the poster’s comment of 2 February 2026: “have to wait until June to get my money.” No later update when read on 17 October 2026.
- Merchant
- Occasional seller, Country not stated. Reported by: A seller posting as Vikesfan1184 on Reddit’s r/paypal, post of 29 December 2025.
- Account as given
- The poster says PayPal held a sale, customer service said the funds would be released within 24 hours after proof of delivery was sent, and the next morning the account was permanently deactivated with the funds held for another 180 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1675 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“~€125”, per the post; recorded without a USD figure)
- Held since
- December 2025; the post is dated 27 December 2025
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Held as of the post on 27 December 2025. No later update when read on 17 October 2026.
- Merchant
- Small-scale digital commissions, A European country (not named). Reported by: A digital artist making custom Roblox clothing posting as Infinite-Outcome-612 on Reddit’s r/paypal, post of 27 December 2025.
- Account as given
- The poster says the account was permanently limited for “high risk activity” with no disputes or chargebacks, that deactivationqueries@paypal.com replied that the limitation was “final”, and that about €125 is held for 180 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1674 · PayPalFiled 2026-10-17
- Amount held
- $230 (“$230”, per the post)
- Held since
- About mid-August 2025: the poster says it had been 130 days on 26 December 2025
- Hold period stated by the processor
- 180 days, in case other claims are filed
- Current status
- HELD — Held as of the post on 26 December 2025, about 130 days in. No later update when read on 17 October 2026.
- Merchant
- Digital service; a two-month-old account, Country not stated. Reported by: A seller of a digital service posting as Intelligent-Tart-520 on Reddit’s r/paypal, post of 26 December 2025.
- Account as given
- The poster says a buyer accused them of scamming, PayPal sided with the buyer, the account was permanently limited two days later, and support said the remaining $230 could be withdrawn after 180 days if no other claims came in.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1673 · PayPalFiled 2026-10-17
- Amount held
- Not stated (“almost 800 dollars being held”, and later in the same post “a PayPal with 700 in it”; both as stated)
- Held since
- 7 December 2025 (account permanently deactivated)
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Held as of the post on 10 December 2025. No later update when read on 17 October 2026.
- Merchant
- Seller paid by customers through PayPal, Country not stated. Reported by: A seller, a single parent posting as Simple-Love-486 on Reddit’s r/paypal, post of 10 December 2025.
- Account as given
- The poster gives a timeline: a customer dispute the poster did not see, a dispute decided in the poster’s favour on 7 December 2025, and the account permanently deactivated about three hours later with the balance held for 180 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1672 · PayPalFiled 2026-10-17
- Amount held
- $1,293 (“$1293”, per the post)
- Held since
- November 2025: frozen on a Friday two days after a Patreon payout, banned the following Monday (the post is dated 10 November 2025)
- Hold period stated by the processor
- 6 months (180 days)
- Current status
- HELD — Held as of the post’s edits on 10 November 2025. No later update when read on 17 October 2026.
- Merchant
- Creator receiving Patreon payouts, Country not stated. Reported by: A 3D artist paid through Patreon posting as Unlucky-Bluebird-310 on Reddit’s r/paypal, post of 10 November 2025.
- Account as given
- The poster says PayPal froze the account and asked for ID two days after a Patreon payout, then permanently banned it before the documents were sent, refused to give a reason, and said the money could be accessed only after 180 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1671 · PayPalFiled 2026-10-17
- Amount held
- $2,000 (“2000$”, per the post)
- Held since
- 31 October 2025 (payment received); account permanently limited about 3 November 2025
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held as of the poster’s last comment on 5 November 2025, after emailing PayPal and filing a BBB complaint. No later update when read on 17 October 2026.
- Merchant
- Personal account; money sent by a partner as friends and family, United States (California, per the poster). Reported by: A personal account holder posting as Weak-Divide-9207 on Reddit’s r/paypal, post of 3 November 2025.
- Account as given
- The poster says their boyfriend sent $2,000 for rent as friends and family on 31 October 2025, that PayPal temporarily limited the account and asked for ID, a bank statement, proof of address and the reason for the payment, and that a supervisor then made the limitation permanent and said the funds would be released after 120 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1670 · PayPalFiled 2026-10-17
- Amount held
- $3,000 (“$3k dollars”, per the post)
- Held since
- September 2025 or shortly before; the post is dated 29 September 2025
- Hold period stated by the processor
- 6 months
- Current status
- HELD — Held as of the post on 29 September 2025. No later update on the thread when read on 17 October 2026.
- Merchant
- Two estheticians taking card payments in person through PayPal POS, Country not stated. Reported by: A person who set up PayPal POS (formerly Zettle) for two estheticians posting as rakhmanov on Reddit’s r/paypal, post of 29 September 2025.
- Account as given
- The poster says they registered a PayPal business account and POS terminal for two estheticians, that the account was suspended and then banned after PayPal asked for shipping confirmations and supplier receipts the businesses did not have, and that $3k was frozen for 6 months.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1669 · PayPalFiled 2026-10-17
- Amount held
- Not stated (No amount given; the held money is Ko-fi donations received over two weeks)
- Held since
- 25 September 2025, the night before the post
- Hold period stated by the processor
- Told the funds would not be released until the 17th (October 2025)
- Current status
- HELD — Held as of the post on 26 September 2025. No later update from the poster on the thread when read on 17 October 2026.
- Merchant
- Full-time artist taking shop, commission and Ko-fi payments, Country not stated. Reported by: An artist posting as voiisu on Reddit’s r/paypal, post of 26 September 2025.
- Account as given
- The poster says PayPal began holding incoming Ko-fi donations without warning, that the payments are donations rather than sales, and that PayPal said the funds would not be released until the 17th.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 17 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1668 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- Not stated; the 120-day period they were told of ended on 24 September 2026
- Hold period stated by the processor
- 120 days, with release “after September 24, 2026”
- Current status
- HELD — Held as of the post on 8 October 2026, two weeks after the release date the poster says Shopify gave. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store; product type not stated, Country not stated. Reported by: A merchant posting as hello-kimjong-un on Reddit’s r/shopify, post of 8 October 2026.
- Account as given
- The poster says Shopify Payments was disabled, the appeal was declined, and Shopify’s notice said funds would be held for a 120-day chargeback protection period and released after 24 September 2026; after that date the money sits in Shopify Balance with the transfer button disabled.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1667 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- September 2026
- Hold period stated by the processor
- A 10% reserve on every order until 27 January
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- New online store selling high-ticket items, Country not stated. Reported by: A merchant posting as Classic_Pay3753 on Reddit’s r/shopify, post of 29 September 2026.
- Account as given
- The poster says Shopify now takes 10% of every order into a locked reserve until 27 January, citing chargeback risk although they have had no chargebacks, on top of a $16k Shopify loan repaid at 17% of every sale.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1666 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount held is given; the poster projects about $50k would be held over the reserve period)
- Held since
- September 2026
- Hold period stated by the processor
- A 10% reserve on all sales for 120 days, to about 6 January
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store about 30 days old, registered as a US LLC, United States, per the post. Reported by: A merchant posting as StuffSea264 on Reddit’s r/shopify, post of 9 September 2026.
- Account as given
- The poster says that within 24 hours of cancelling one order at a customer’s request, payouts were held and the Merchant Trust team asked for supplier invoices and dated inventory photos; after they sent them, the outcome was a 10% reserve on all sales for 120 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1665 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- August 2026
- Hold period stated by the processor
- Until December 2026
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store with orders waiting to ship, Country not stated. Reported by: A merchant posting as AdDirect3123 on Reddit’s r/shopify, post of 29 August 2026.
- Account as given
- The poster says Shopify froze their payouts until December, leaving 182 paid orders they cannot ship because they cannot pay their supplier, with a 1.5% dispute rate and five disputes; an appeal was filed and escalated without an answer.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1664 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- August 2026
- Hold period stated by the processor
- 365 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store selling home products, open over a year, Country not stated. Reported by: A merchant posting as Boring_Dress_8223 on Reddit’s r/shopify, post of 26 August 2026.
- Account as given
- The poster says the store was flagged for further review with payouts on hold for 365 days, and that the ID and business details they uploaded were rejected.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1663 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (A “five-figure” order, per the post; no exact figure)
- Held since
- 29 July 2026
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held as of the poster’s comment of 31 July 2026. No later update on the thread when read on 16 October 2026.
- Merchant
- Authenticated luxury resale and sourcing business, Country not stated. Reported by: A merchant posting as zsazsaglamour on Reddit’s r/shopify, post of 29 July 2026.
- Account as given
- The poster says their first Shopify order, a five-figure handbag purchase on 23 July 2026, was due to pay out on 31 July, but on 29 July payouts were paused for a “recent increase in chargebacks or disputes” although the store had none; they sent a 32-page document packet and were then asked for a photo of the inventory with a handwritten note.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1662 · Shopify PaymentsFiled 2026-10-16
- Amount held
- $3,700 (“$3,700”, per the post)
- Held since
- May 2026
- Hold period stated by the processor
- Not stated; support said escalation would take five business days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store; product type not stated, Country not stated. Reported by: A merchant posting as theBUTLERalwaysDIDit on Reddit’s r/shopify, post of 16 May 2026.
- Account as given
- The poster says three orders in one day came to over $3,800, that a high-risk rating on one of them froze payouts until identity verification, that three attempts with the passport used at sign-up failed, and that support said a manual review would take five business days, leaving $3,700 held.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1661 · Shopify PaymentsFiled 2026-10-16
- Amount held
- $2,000 (“$2000”, per the post)
- Held since
- March 2026
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- New online clothing store, Country not stated. Reported by: A merchant posting as Practical-Drive-5872 on Reddit’s r/shopify, post of 31 March 2026.
- Account as given
- The poster says that after 86 orders and one chargeback, which they won within a day, Shopify disabled their payments the same evening and is holding the $2000 made over the weekend for 120 days without a clear explanation.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1660 · Shopify PaymentsFiled 2026-10-16
- Amount held
- $3,500 (“about $3,500”, per the post; $1,542.96 of it still blocked after the release)
- Held since
- 25 November 2025
- Hold period stated by the processor
- 120 days
- Current status
- PARTIAL — Partly paid: the poster says Shopify said on 25 March 2026 that the hold was lifted and part of the money reached their bank, but about $1,542.96 stayed blocked in Shopify Balance as of the post.
- Merchant
- Small business selling Bible products for children, Country not stated. Reported by: A merchant posting as Deep_Ad_2952 on Reddit’s r/shopify, post of 28 March 2026.
- Account as given
- The poster says Shopify put a hold on about $3,500 on 25 November 2025 for 120 days, said on 25 March 2026 that it was lifted, paid out part, and left about $1,542.96 restricted in Shopify Balance with differing explanations from support; they say they complained to the BBB and the CFPB.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1659 · Shopify PaymentsFiled 2026-10-16
- Amount held
- $1,000 (“like 1k”, per the post)
- Held since
- Not stated; reported on 8 December 2025
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- New online store, Country not stated. Reported by: A merchant posting as jump101 on Reddit’s r/shopify, post of 8 December 2025.
- Account as given
- The poster says Shopify terminated their new store after about seven chargebacks and held about 1k in payouts, and that they can no longer reach Shopify; in a comment they say the chargebacks were already paid and the held money was from regular sales.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1658 · Shopify PaymentsFiled 2026-10-16
- Amount held
- $10,000 (“$10k”, per the post)
- Held since
- 19 November 2025
- Hold period stated by the processor
- Not stated; Shopify Payments to be disabled in three days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store launched 19 September 2025, Country not stated. Reported by: A merchant posting as Frequent_Quail736 on Reddit’s r/shopify, post of 25 November 2025.
- Account as given
- The poster says that after a single chargeback on 17 November 2025, out of 258 orders, an email on 19 November said Shopify Payments would be disabled in three days and payouts were on hold, and that $10k was being held while their appeal was pending.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1657 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- 4 September 2025
- Hold period stated by the processor
- 120 days, per the termination email
- Current status
- UNKNOWN — The post does not say how much was pending. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store selling meerschaum pipes and products from AliExpress, Country not stated. Reported by: A merchant posting as asduskun on Reddit’s r/shopify, post of 4 September 2025.
- Account as given
- The poster quotes Shopify’s email that the store was terminated for activity it suspected was not legitimate commerce and that pending payouts “are typically held for 120 days by the processor”; they later wrote that support told them Shopify Payments does not allow the sale of tobacco pipes.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1656 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (“at least 10K EUR”, per a comment by the poster; recorded without a USD figure)
- Held since
- March 2025; payouts paused first, the account disabled on about 20 March
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held as of the poster’s comment of 23 March 2025. No later update on the thread when read on 16 October 2026.
- Merchant
- Reseller of sports and Pokémon cards, on Shopify for two months, Country not stated. Reported by: A merchant posting as DingoSpeed on Reddit’s r/shopify, post of 22 March 2025.
- Account as given
- The poster says Shopify paused Shopify Payments payouts pending documents about order fulfilment with a deadline of 18 March 2025, that they missed the email while travelling, and that the account was then disabled, cutting off access to orders and customers; in a comment they say Shopify has “at least 10K EUR” of their money.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1655 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (“tens of thousands of dollars”, per the post; no exact figure)
- Held since
- January 2025
- Hold period stated by the processor
- Not stated; support said the review form would take a month to look at
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Brick-and-mortar retailer of about 20 years with an online store, Country not stated. Reported by: A merchant posting as YeahBites on Reddit’s r/shopify, post of 16 January 2025.
- Account as given
- The poster says Shopify put payouts on hold and is holding tens of thousands of dollars, and that support said it would take a month to review the four-question form they filled in, holding payouts meanwhile; they say they have used Shopify Payments for about 15 years with almost no chargebacks.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1654 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- 13 December 2024
- Hold period stated by the processor
- Payouts “within 120 days”, per the Merchant Trust Team
- Current status
- HELD — Held at the time of the post, which reports the decision as final. No later update on the thread when read on 16 October 2026.
- Merchant
- Registered company selling phones, earbuds, computers and game consoles, Country not stated. Reported by: A merchant posting as ArumbaPT on Reddit’s r/shopify, post of 9 January 2025.
- Account as given
- The poster says the store was terminated on 13 December 2024 under the Acceptable Use Policy, that support gave changing reasons, and that the Merchant Trust Team then said its decision was final, payouts would be made within 120 days, and it would not give the reason, the pending orders or the store’s images.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1653 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- Late November or early December 2024, after Black Friday
- Hold period stated by the processor
- A 20% reserve for 120 days, after a full freeze of payouts
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store about a month old, run by two partners, Country not stated. Reported by: A merchant posting as beanfish123 on Reddit’s r/shopify, post of 10 December 2024.
- Account as given
- The poster says that after Black Friday orders shipped about a week late, Shopify froze payouts fully over chargeback risk, then wrote that “we have added a 20% reserve for 120 days” on all sales through Shopify Payments.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1652 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- Not stated; reported on 14 September 2024
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store using a third-party supplier, Country not stated. Reported by: A merchant posting as 5moreminn on Reddit’s r/shopify, post of 14 September 2024.
- Account as given
- The poster says Shopify shut their account down and held their payments for 120 days because their supplier had not updated tracking and packages showed no movement for nearly two weeks, even after they explained.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1651 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (“tens of thousands of dollars”, per the post; no exact figure)
- Held since
- June 2024
- Hold period stated by the processor
- Not stated; described to the poster as a standard review
- Current status
- RELEASED — Released: the poster says the hold was lifted on the day of the post, after a little over two weeks.
- Merchant
- Online store; product type not stated, Country not stated. Reported by: A merchant posting as EdwardMauer on Reddit’s r/shopify, post of 28 June 2024.
- Account as given
- The poster says payouts were frozen without warning for a little over two weeks for what Shopify called a standard review, that they contacted support almost daily and complained to the BBB, that no message came from the operations team until the hold was lifted, and that no documents were asked for.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1650 · Shopify PaymentsFiled 2026-10-16
- Amount held
- Not stated (No amount given)
- Held since
- April 2024
- Hold period stated by the processor
- A 20% reserve for 120 days
- Current status
- HELD — The poster wrote the same day that a Shopify representative called it normal procedure and told them to write in on day 90 if chargebacks stayed under 1%. No later update on the thread when read on 16 October 2026.
- Merchant
- Online store selling physical products, Country not stated. Reported by: A merchant posting as Aggressive_Total_603 on Reddit’s r/shopify, post of 30 April 2024.
- Account as given
- The poster says that, as they were about to scale their store, Shopify Payments placed a 20% hold for 120 days on their sales; they asked for gateways that do not hold funds and later said they would keep fulfilling orders as they came in.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 16 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1649 · StripeFiled 2026-10-15
- Amount held
- $70,000 (“$70,000”, per the post)
- Held since
- 12 May 2022
- Hold period stated by the processor
- Not stated; held pending a KYC review
- Current status
- UNKNOWN — No update on the thread about the outcome when read on 15 October 2026.
- Merchant
- Service-industry business, Country not stated. Reported by: A merchant posting as stripethrowaway333 on Reddit’s r/stripe, post of 20 July 2022.
- Account as given
- The poster says a payout failed on 12 May 2022 without notice while Stripe ran a KYC review; they returned the 20-question form on 8 June, and by 20 July $70,000 had built up unpaid with no answer from support.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1648 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- January 2022
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Seller of TVs, TV accessories and game consoles, Country not stated. Reported by: A merchant posting as Illustrious_Alps_918 on Reddit’s r/stripe, post of 14 January 2022.
- Account as given
- The poster quotes Stripe’s letter that payouts would be suspended for the next 120 days and the remaining balance paid at the end; Stripe would not let them refund customers, and disputes had started arriving.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1647 · StripeFiled 2026-10-15
- Amount held
- Not stated (“THB 661,975” across three payments, per the post; recorded without a USD figure)
- Held since
- August 2026
- Hold period stated by the processor
- Held until 8 December 2026, per the post
- Current status
- HELD — Held at the time of the post; the stated date is later than the reading date. To be checked after 8 December 2026.
- Merchant
- Hotel accommodation bookings, registered Thai company, Thailand. Reported by: A merchant posting as Choice_Log_9208 on Reddit’s r/stripe, post of 28 August 2026.
- Account as given
- The poster says Stripe closed the account after three hotel-booking payments totalling THB 661,975 and will hold them until 8 December 2026; the company cannot refund them, Stripe told the clients to go to their card issuers, and the issuers sent them back.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1646 · StripeFiled 2026-10-15
- Amount held
- $45,000 (“~$45k”, per the post)
- Held since
- August 2026, after a review of one $15,000 payment
- Hold period stated by the processor
- 120 days
- Current status
- RELEASED — In a later update the poster says Stripe resolved the issue after questions through its Support Center and the account is running again. A second thread by the same poster tells the same story.
- Merchant
- Travel management for B2B clients, United States (California), per the poster’s second thread. Reported by: A merchant posting as zeptrav on Reddit’s r/stripe, post of 12 August 2026.
- Account as given
- The poster says a $15,000 payment from a repeat client triggered a review, the account was closed 24 hours after they answered, about $45,000 was held for 120 days, and Stripe tried to pull $10,000 already paid out back from their bank; after a later review Stripe reinstated the account.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1645 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- Not stated; reported on 29 July 2026
- Hold period stated by the processor
- Release dates of 18 and 24 November 2026 on two accounts, per the poster
- Current status
- HELD — Held at the time of the post; release dates later than the reading date. To be checked after 24 November 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as qrimz on Reddit’s r/stripe, post of 29 July 2026.
- Account as given
- The poster says both of their Stripe accounts were closed and Stripe says the money will be paid by the end of November, with dates of 18 and 24 November; they say they are now out of business.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1644 · StripeFiled 2026-10-15
- Amount held
- $10,601.98 (“$10,601.98” available, per the post)
- Held since
- May 2025
- Hold period stated by the processor
- Not stated; in a comment the poster says Stripe decided it would not release the funds
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as Humble_Book_2990 on Reddit’s r/stripe, post of 29 July 2026.
- Account as given
- The poster says Stripe has held the business funds since May 2025; the dashboard shows $10,601.98 available, payouts fail with “Cannot create payouts; please contact us,” and certified demand letters were received without result.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1643 · StripeFiled 2026-10-15
- Amount held
- $80 (“around 80+ bucks”, per the post)
- Held since
- The day a client paid, shortly before the post of 28 July 2026
- Hold period stated by the processor
- 120 days, per a comment by the poster
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Art commissions, Country not stated. Reported by: A merchant posting as Glum-Review1716 on Reddit’s r/stripe, post of 28 July 2026.
- Account as given
- The poster says the account was closed as high risk the same day a client paid, the client’s $80-plus payment is held, and Stripe’s AI assistant would not connect them to a person.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1642 · StripeFiled 2026-10-15
- Amount held
- $20,000 (“roughly $20,000”, per the post)
- Held since
- Shortly before the post of 9 July 2026
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as jacobxjennings on Reddit’s r/stripe, post of 9 July 2026.
- Account as given
- The poster says the account was permanently closed while they were still answering Stripe’s document requests; about $20,000 remains, and Stripe said it would refund eligible recent card payments but not what happens to the rest or when.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1641 · StripeFiled 2026-10-15
- Amount held
- $15,000 (“a reserve of $15k+”, per the post)
- Held since
- Not stated; reported on 1 July 2026
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as boofiest on Reddit’s r/stripe, post of 1 July 2026.
- Account as given
- The poster says Stripe holds a reserve of more than $15,000 from their purchases, with no disputes, and at the same time keeps trying to debit their bank account for $4,000 to $5,000.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1640 · StripeFiled 2026-10-15
- Amount held
- $8,000 (“~$8k total” across two customer payments, per the post)
- Held since
- 29 April 2026
- Hold period stated by the processor
- Not stated
- Current status
- HELD — In an update to the post Stripe told the poster the payments were not eligible for refunds and the balance would be held, without saying for how long. No later update when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as bigkalba on Reddit’s r/stripe, post of 26 May 2026.
- Account as given
- The poster says the account was suspended on 29 April 2026 and Stripe said two payments of about $8,000 would be reversed within 5 days, but a month later the customer had no refund; Stripe then said the payments were not eligible for refunds and the balance would be held.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1639 · StripeFiled 2026-10-15
- Amount held
- $2,400 (“2.4k of risk reserves”, per the post)
- Held since
- Not stated; reported on 17 March 2026, after a single $2,500 sale
- Hold period stated by the processor
- Available after 6 May 2026, per the post
- Current status
- UNKNOWN — No update on the thread about the release when read on 15 October 2026 and again on 2 November 2026; the thread is now archived and the poster never said whether their own reserve was released.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as Consistent-Fudge276 on Reddit’s r/stripe, post of 17 March 2026.
- Account as given
- The poster says $2,400 of a single $2,500 sale went into a risk reserve before any dispute; the buyer later disputed and lost, and the reserve was still due to stay until 6 May.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026 and again on 2 November 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1638 · StripeFiled 2026-10-15
- Amount held
- Not stated (“£1,600”, per the post; recorded without a USD figure)
- Held since
- 28 August 2025
- Hold period stated by the processor
- 120 days
- Current status
- RELEASED — Paid out on 29 December 2025, per the post.
- Merchant
- UK-registered business, United Kingdom. Reported by: A merchant posting as Creative-Bear2207 on Reddit’s r/stripe, post of 3 January 2026.
- Account as given
- The poster says Stripe shut the account on 28 August 2025 and paid out the £1,600 that had been held since then on 29 December 2025, with no chargebacks or disputes during the hold.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1637 · StripeFiled 2026-10-15
- Amount held
- Not stated (“about £20K”, per the post; recorded without a USD figure)
- Held since
- July 2025
- Hold period stated by the processor
- Release scheduled for 6 November 2025
- Current status
- RELEASED — The poster says payouts were possible from 7 November 2025 after emailing support, one day after the scheduled release date, and the money arrived.
- Merchant
- Company (type not stated), Country not stated; amount in pounds. Reported by: A merchant posting as AlternativePrize2585 on Reddit’s r/stripe, post of 8 November 2025.
- Account as given
- The poster says the account was frozen in July over chargebacks they had handled badly, about £20,000 was held, nothing came on the scheduled release date of 6 November, and after an email the next day payouts were unblocked and the money arrived.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1636 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given; one client’s payment)
- Held since
- About January 2025; the post says nine months
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Digital marketing agency, United Arab Emirates (Dubai). Reported by: A merchant posting as casualredditorxd on Reddit’s r/stripe, post of 23 October 2025.
- Account as given
- The poster says the account was locked right after the first and only client payment, Stripe refused to continue after they submitted documents, neither released the money nor refunded the client, and closed nine support tickets as resolved over nine months.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1635 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- 2024 (month not stated)
- Hold period stated by the processor
- Not stated; the post says nearly a year so far
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- E-commerce, consumer electronics, United Arab Emirates (Dubai). Reported by: A merchant posting as Extreme-Archer-1721 on Reddit’s r/stripe, post of 7 October 2025.
- Account as given
- The poster says the account was disabled in a risk review in 2024 and the funds have been held for nearly a year; Stripe said it would refund card payments within 5 days but no refunds were issued, and a re-review was refused within 30 minutes.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1634 · StripeFiled 2026-10-15
- Amount held
- Not stated (No exact amount; the post says £2,000 was taken in one month and £700 withdrawn)
- Held since
- About 16 September 2025
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Handmade bags sold on social media, Country not stated; amounts in pounds. Reported by: A merchant posting as Active_Editor_3858 on Reddit’s r/stripe, post of 19 September 2025.
- Account as given
- The poster says Stripe blocked the account and funds hours after they asked why a customer’s card was declined, with no complaints on the account, and told them on X it would hold the money for 120 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1633 · StripeFiled 2026-10-15
- Amount held
- $750 (“$750”, per the post)
- Held since
- About August 2025; the post says it was more than 30 days after Stripe told them
- Hold period stated by the processor
- Funds available 27 December 2025, per the poster’s update
- Current status
- RELEASED — Paid. On 13 February 2026 the poster replied on their own thread: “After 145 days I just got my $753.96 deposit into my bank.” The deposit came after the 27 December 2025 date Stripe had given them; $753.96 is the amount they report receiving.
- Merchant
- Business operating since 2022, new Stripe account, Country not stated. Reported by: A merchant posting as Even_Preference2115 on Reddit’s r/stripe, post of 4 September 2025.
- Account as given
- The poster says a single $750 test payment from their own card was held for weeks, then the account was shut and Stripe said the balance would not be paid out; after the post, Stripe told them it would be available on 27 December.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026 and again on 2 November 2026, when the poster’s update of 13 February 2026 was found. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1632 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- About 17 April 2025; the post says the hold began 121 days earlier
- Hold period stated by the processor
- 120 days; Stripe said it would be solved on 15 August 2025, per the post
- Current status
- HELD — Not paid out on 16 August 2025. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as Beginning_Pop_7100 on Reddit’s r/stripe, post of 16 August 2025.
- Account as given
- The poster says Stripe’s hold began 121 days earlier, support kept saying it would be solved on 15 August, and they still could not make a payout after the 120 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1631 · StripeFiled 2026-10-15
- Amount held
- $8,000 (“about $8,000 in donations” on the second account, per the post)
- Held since
- About July 2025; the post describes three weeks of silence before complaints were filed
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Nonprofit raising humanitarian donations, United States. Reported by: A merchant posting as No-Bookkeeper5901 on Reddit’s r/stripe, post of 5 August 2025.
- Account as given
- The poster says Stripe support suggested opening a second account while the first handled a dispute (which the nonprofit won); Stripe froze about $8,000 of donations on the new account without explanation, and days after the nonprofit complained to the California Attorney General and the FTC it closed the original account too.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1630 · StripeFiled 2026-10-15
- Amount held
- $1,204.94 (“$1,204.94 available”, per the post)
- Held since
- About 2023; the post says four disputes were all resolved by November 2023
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Freight logistics, Country not stated; the business is an LLC. Reported by: A merchant posting as hurmain_naveed on Reddit’s r/stripe, post of 3 August 2025.
- Account as given
- The poster says the dashboard has shown $1,204.94 available for more than two years with no open disputes, and every withdrawal attempt gives the error “Contact Customer Support.”
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1629 · StripeFiled 2026-10-15
- Amount held
- Not stated (“60,000 SEK (about $5.5k)”, per the post; recorded without a USD figure)
- Held since
- July 2025
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Online shop (dropshipping cat water fountains), new account, Country not stated; the amount is in Swedish kronor. Reported by: A merchant posting as Lueziid on Reddit’s r/stripe, post of 19 July 2025.
- Account as given
- The poster says Stripe froze 60,000 SEK for 120 days with no chargebacks, and rejected the appeal two seconds after they submitted tax registration, tracking, bank statements and invoices.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1628 · StripeFiled 2026-10-15
- Amount held
- Not stated (“£365.30”, per the post; recorded without a USD figure)
- Held since
- 11 April 2025
- Hold period stated by the processor
- Release confirmed in writing for 15 July 2025, per the post
- Current status
- HELD — On 15 July 2025 the balance showed as available but payouts were blocked with “Unable to create payments. Please contact support.” No later update when read on 15 October 2026.
- Merchant
- Not stated, United Kingdom. Reported by: A merchant posting as Rich-Sea303 on Reddit’s r/stripe, post of 15 July 2025.
- Account as given
- The poster says the account was closed on 11 April 2025 and Stripe confirmed in writing that the £365.30 reserve would be released on 15 July 2025; on that day the money showed as available but could not be paid out, and the support ticket was closed without explanation.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1627 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- Shortly before the post of 14 July 2025
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as Hybrid1622 on Reddit’s r/stripe, post of 14 July 2025.
- Account as given
- The poster says six payments disputed by a client’s bank got the account shut down; the client withdrew the disputes and the poster won all six, but the account stayed closed and all funds were frozen for 120 days.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1626 · StripeFiled 2026-10-15
- Amount held
- Not stated (“€15,000” taken from the company’s bank account, per the post; recorded without a USD figure)
- Held since
- Shortly before the post of 8 July 2025
- Hold period stated by the processor
- 90 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- European company collecting from US business customers, Europe; country not stated. Reported by: A merchant posting as Inevitable_Laugh_858 on Reddit’s r/stripe, post of 8 July 2025.
- Account as given
- The poster says that after a customer disputed two payments, Stripe froze the account and took €15,000 from the company’s bank account, which it said it would hold for 90 days until the dispute was settled.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1625 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- About December 2023; the poster gives the hold length as 18 months
- Hold period stated by the processor
- Not stated; Stripe had emailed that customers would be refunded and the poster would not get the funds
- Current status
- RELEASED — In an update of 12 June 2025 the poster says Stripe replied apologising and re-enabled payouts, although the account stayed closed.
- Merchant
- Not stated, United Kingdom. Reported by: A merchant posting as Dsbdavid on Reddit’s r/stripe, post of 8 June 2025.
- Account as given
- The poster says Stripe emailed over a year earlier that it would refund customers and keep the balance, but customers were never refunded and the money was still in the account 18 months later; support told them it would keep the money.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1624 · StripeFiled 2026-10-15
- Amount held
- Not stated (No amount given)
- Held since
- More than six months before the post of 25 May 2025
- Hold period stated by the processor
- Until May 2025, per the post
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, United Kingdom. Reported by: A merchant posting as Big-Door3680 on Reddit’s r/stripe, post of 25 May 2025.
- Account as given
- The poster says Stripe has held their money for more than six months for possible refunds, although clients confirmed in writing they do not want refunds, and now says it will hold it until May 2025.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1623 · StripeFiled 2026-10-15
- Amount held
- Not stated (“£21k ish”, per the post; recorded without a USD figure)
- Held since
- About May 2025, three weeks after going live
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- B2B seller using a trade-credit checkout, United Kingdom (amounts in pounds). Reported by: A merchant posting as ilovelampido on Reddit’s r/stripe, post of 13 May 2025.
- Account as given
- The poster says the first customer order of about £22,000, paid through a trade-credit provider in Stripe’s checkout, led to the account being closed and the roughly £21,000 due being held 100% in a risk reserve for 120 days, although the customer confirmed in writing that the goods arrived.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1622 · StripeFiled 2026-10-15
- Amount held
- Not stated (“the last £8000 or so”, per a comment by the poster; recorded without a USD figure)
- Held since
- 3–6 May 2025
- Hold period stated by the processor
- Payouts paused until 3 September 2025, then Stripe said any remaining balance would not be made available
- Current status
- HELD — Held at the time of the post; the poster says they had lodged a case with the ombudsman. No later update when read on 15 October 2026.
- Merchant
- Used vehicle sales, registered company, about two years on Stripe, United Kingdom. Reported by: A merchant posting as WhaleStreetwatching on Reddit’s r/stripe, post of 9 May 2025.
- Account as given
- The poster says that after about £25,000 of 3D Secure payments for a vehicle sale, Stripe first placed a 25% reserve until 5 July 2025, then on appeal paused payouts until 3 September 2025, then on a second appeal said the balance would be reversed and anything left “will not be made available to you”; they had no chargebacks.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1621 · StripeFiled 2026-10-15
- Amount held
- Not stated (“HK$11,707.98 (~USD $1,500)”, per the post; recorded without a USD figure because the amount is in Hong Kong dollars)
- Held since
- December 2023
- Hold period stated by the processor
- Not stated; Stripe’s final response in April 2025 refused to release the funds, per the post
- Current status
- HELD — In a comment the same day the poster says Stripe reviewed the account after the post and still refused. No later update when read on 15 October 2026.
- Merchant
- Small business, Hong Kong. Reported by: A merchant posting as Exciting_Proposal_99 on Reddit’s r/stripe, post of 7 April 2025.
- Account as given
- The poster says the account was frozen in December 2023 with HK$11,707.98 in it, Stripe’s final response called the business too high risk without saying why, and the Irish Financial Ombudsman declined the case because the Hong Kong agreement sends disputes to arbitration in Singapore.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1620 · StripeFiled 2026-10-15
- Amount held
- Not stated (“around 330-ish euros”, per the post; recorded without a USD figure)
- Held since
- 22 March 2025
- Hold period stated by the processor
- 120 days
- Current status
- HELD — Held at the time of the post; the poster says Stripe said it would return the money after 120 days. No later update on the thread when read on 15 October 2026.
- Merchant
- Online reseller of video games, about three months old, Country not stated; the amount is in euros. Reported by: A merchant posting as Intelligent_Spend_12 on Reddit’s r/stripe, post of 22 March 2025.
- Account as given
- The poster says the account was closed and upcoming payouts paused for 120 days with no disputes or refunds on record; in a comment the same day they say a review found one fraudulent payment of €5.36 from 6 March that they had missed.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1619 · StripeFiled 2026-10-15
- Amount held
- $7,185.24 (“$7,185.24”, per the post)
- Held since
- More than a year before the post of 1 March 2025
- Hold period stated by the processor
- Not stated; the post says Stripe admits the hold period is over
- Current status
- HELD — Still held at the time of the post. No later update on the thread when read on 15 October 2026.
- Merchant
- Not stated, United States; the post says a complaint was filed with state banking regulators. Reported by: A merchant posting as Maximum-Package-9750 on Reddit’s r/stripe, post of 1 March 2025.
- Account as given
- The poster says Stripe has held $7,185.24 for more than a year, first citing possible chargebacks, none of which happened; Stripe admits the hold period is over but still will not let them withdraw it.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1618 · StripeFiled 2026-10-15
- Amount held
- $1,400 (“$1400”, per the post)
- Held since
- About September 2024, when the account was closed after disputes over a pre-sale item
- Hold period stated by the processor
- About 90 days, per what the poster says a Stripe employee told them
- Current status
- HELD — Still held at the time of the post; the dashboard date kept moving (9 December, then 14 December). No later update on the thread when read on 15 October 2026.
- Merchant
- Small business making custom plush toys, Country not stated. Reported by: A merchant posting as liamb2223 on Reddit’s r/stripe, post of 21 December 2024.
- Account as given
- The poster says the account was deactivated after customers disputed a pre-sale item; a Stripe employee said the balance would be held in reserve for about 90 days, but more than 90 days later the $1,400 was still there, the expected arrival date kept changing, and about ten emails went unanswered.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1617 · StripeFiled 2026-10-15
- Amount held
- $27,139 (27,139 in the account, per the post)
- Held since
- August 2024
- Hold period stated by the processor
- Not stated; the post says the payout date “keeps shifting 2 days”
- Current status
- UNKNOWN — No update on the thread about the outcome when read on 15 October 2026.
- Merchant
- Management consulting and marketing, two years old, United States; the post mentions suing in Florida. Reported by: A merchant posting as tributarybattles on Reddit’s r/stripe, post of 22 August 2024.
- Account as given
- The poster says that after a client charged back $16,000 mid-contract, Stripe closed a second account after a $24,000 charge, said the charges would be reversed and it would keep whatever was not reversed, did not reverse them, and kept moving the payout date on the $27,139 balance.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1616 · StripeFiled 2026-10-15
- Amount held
- $8,000 (“$8000” in reserve, per the post)
- Held since
- About March 2024; the post says the release date first given was three months later
- Hold period stated by the processor
- 90 days at first, per the post; the release date was then moved, and moved again from June to July
- Current status
- UNKNOWN — No update on the thread from the poster about the money when read on 15 October 2026.
- Merchant
- Not stated, Country not stated. Reported by: A merchant posting as bite_bounty_CDS on Reddit’s r/stripe, post of 16 June 2024.
- Account as given
- The poster says Stripe reserved $8,000 over a high dispute ratio and gave a release date three months out; when two or three days were left Stripe changed the date, and then changed the next date in June to July.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1615 · StripeFiled 2026-10-15
- Amount held
- $19,000 (“around 19,000 USD”, per the post)
- Held since
- About January 2024, four to five months after the account started
- Hold period stated by the processor
- Not stated; the post says Stripe told them the funds would never be released
- Current status
- HELD — In a comment of 13 July 2024 the poster says the funds had still not been released and customers had not been refunded. No later update on the thread when read on 15 October 2026.
- Merchant
- Online seller of branded watches, Country not stated; the post asks about the laws of the USA and Canada. Reported by: A merchant posting as luxurybargain on Reddit’s r/stripe, post of 10 January 2024.
- Account as given
- The poster says payouts of around $19,000 were withheld when the account was classed as high risk; Stripe said it would refund customers whose payments had not been paid out, but most customers were not refunded, and Stripe said the remaining balance would never be released.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1614 · StripeFiled 2026-10-15
- Amount held
- $10,000 (“$10,000+ USD” in a reserve, per the post)
- Held since
- December 2023, after one customer disputed about $700 of subscription charges
- Hold period stated by the processor
- 120 days, with the reserve set to expire in March 2024
- Current status
- RELEASED — In an update of 8 January 2024 the poster says Stripe re-opened the account after a video call with a Stripe representative and a PNC Bank executive and released all held funds, with a 20% reserve for 90 days on future charges. Earlier the post says 80% of the reserve came back about three weeks after the closure.
- Merchant
- Website design and hosting, Country not stated. Reported by: A merchant posting as yodadrekt on Reddit’s r/stripe, post of 19 December 2023.
- Account as given
- The poster says the account was closed and payouts paused after one customer disputed about $700 of charges, out of more than $100,000 processed that year; Stripe emailed that it would refund customers from the reserve and that any remaining balance “will not be made available to you”, citing Section 5.6 of its terms.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 15 October 2026. Reddit answers the web archive with a bot-check page, so no archived copy could be made.
HF-2026-1613 · 2CheckoutFiled 2026-10-14
- Amount held
- $750 (“almost 750$”, per the review)
- Held since
- Mid-July 2024; the review says 2Checkout had held it for 16 days
- Hold period stated by the processor
- Not stated; 2Checkout had said the money would be paid on 1 August 2024
- Current status
- HELD — Not paid on 1 August 2024, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Pakistan, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 1 August 2024.
- Account as given
- The reviewer says 2Checkout held almost $750 for 16 days while verifying their Payoneer details, then said the account was verified and they would be paid on 1 August; on 1 August, at payout time, it emailed that the account needed verification again.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1612 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (No amount given; “several customer invoice and purchase payments”)
- Held since
- Regular payout due 2 November 2023 never arrived, per the review
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Not received 48 days later, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Costa Rica, per the reviewer’s Trustpilot profile. Reported by: A small business on 2Checkout for just over five years, Trustpilot review of 20 December 2023.
- Account as given
- The reviewer says the regular payout bank transfer of 2 November 2023 never arrived, and that 2Checkout would not provide the SWIFT document or the sending bank’s contact details that their own bank needed to trace it.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1611 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (No amount given)
- Held since
- Account suspended about a month after it started; the review says 180 days had passed “a long time ago”
- Hold period stated by the processor
- 180 days, per the review
- Current status
- UNKNOWN — 2Checkout replied on 15 May 2023 that the case had been escalated internally and an update would follow. No later update from the reviewer on the page when read on 14 October 2026.
- Merchant
- Not stated, Hong Kong, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 15 May 2023.
- Account as given
- The reviewer says the account was suspended after a little over a month and about 1,500 payments with two disputes, both won; 2Checkout said the money would be frozen for 180 days, the 180 days passed long ago and the money was still frozen, and support requests went unanswered.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1610 · 2CheckoutFiled 2026-10-14
- Amount held
- $500 (About $500 still missing, per the update; the first version says about $2,500 built up and about $1,200 was paid)
- Held since
- Before June 2022, when payouts above the $500 threshold stopped
- Hold period stated by the processor
- Not stated
- Current status
- PARTIAL — Partly paid: the update says some of the money was found in unpaid transactions after about two months, and “around 500$” is still missing. Read on 14 October 2026.
- Merchant
- Not stated, Poland, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for over 10 years, Trustpilot review of 15 June 2022, updated to 25 August 2022.
- Account as given
- The reviewer says payouts stopped although the balance passed their $500 threshold; when about $2,500 had built up 2Checkout cited technical problems and paid about $1,200; after about two months some of the rest was found, but around $500 is still missing and there is no way to verify it.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1609 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (No amount given)
- Held since
- About September 2021 or earlier, when the reviewer asked for the account to be deleted; the review says six months later there was still no payment
- Hold period stated by the processor
- Six months for the deposits, per the review
- Current status
- RELEASED — Released: the reviewer’s second update says “the money has finally been paid out”, after a promised payout on the 16th had not come. Read on 14 October 2026.
- Merchant
- Not stated, Serbia, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for four years, Trustpilot review of 8 March 2022, updated to 18 March 2022.
- Account as given
- The reviewer says that when they asked for the account to be deleted they were told to wait six months for the deposits; six months later there was no payment, then a series of reasons, then a promise to pay on the 16th that was not kept, and finally an update that the money had been paid out.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1608 · 2CheckoutFiled 2026-10-14
- Amount held
- $543 (“Deposit Balance: 543.00 USD”, per the review)
- Held since
- Summer 2021, when the company stopped using 2Checkout, per the review
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Not transferred as of the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Moldova, per the reviewer’s Trustpilot profile. Reported by: A company that stopped using 2Checkout in summer 2021, Trustpilot review of 24 November 2021.
- Account as given
- The reviewer says the company stopped working with 2Checkout in summer 2021 and had a deposit balance of 543.00 USD that it could not transfer to the company.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1607 · 2CheckoutFiled 2026-10-14
- Amount held
- $3,500 (“The $ 3500 money is frozen”, per the review)
- Held since
- About June 2021; the review says a month earlier
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Frozen as of the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Russia, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for several years, Trustpilot review of 21 July 2021.
- Account as given
- The reviewer says that after two repeat buyers filled in an order form incorrectly, 2Checkout froze $3,500, locked the account after a month of document requests, and warned that it might be blocked, although the orders were delivered and paid through PayPal without complaint.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1606 · 2CheckoutFiled 2026-10-14
- Amount held
- $1,300 (“1,300 USD”, per the review)
- Held since
- About April 2021
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Not paid, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Philippines, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 30 April 2021.
- Account as given
- The reviewer says 2Checkout did not pay out on the estimated payout date, asked for things the reviewer could not submit, and that they lost 1,300 USD.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1605 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (No amount given)
- Held since
- March 2021 payment, estimated to arrive on 1 April 2021, per the review
- Hold period stated by the processor
- Not stated; dates given were 1 April, then 7 April, then 22 April 2021
- Current status
- HELD — Not paid as of the review’s last update: the account was cleared on 14 April 2021 and then restricted again. No later update on the page when read on 14 October 2026.
- Merchant
- Not stated, India, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 8 April 2021, updated to 19 April 2021.
- Account as given
- The reviewer says a client payment received in March was estimated to reach their account on 1 April 2021; on 1 April 2Checkout said 7 April, on 7 April it said 22 April, then restricted the account; an email on 14 April said verification was complete and the account eligible for the next payment cycle, after which the account was restricted again and no one replied.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1604 · 2CheckoutFiled 2026-10-14
- Amount held
- $6,700 (“over $6,700 USD”, per the review)
- Held since
- About June 2020; the review says the money had been held for 7 months
- Hold period stated by the processor
- 6 months, per the review
- Current status
- UNKNOWN — 2Checkout replied on 18 January 2021 that it had asked its risk department for an update and the reviewer would get an email. No later update from the reviewer on the page when read on 14 October 2026.
- Merchant
- Not stated, Nigeria, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 12 January 2021.
- Account as given
- The reviewer says 2Checkout closed the merchant account without explanation and had held over $6,700 in sales for seven months, past the six months its policy states, with no chargebacks, disputes or refunds on the account.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1603 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (No amount given)
- Held since
- About April 2020 or earlier; the review says over 270 days had passed
- Hold period stated by the processor
- 180 days from the last transaction, per the review
- Current status
- HELD — Not paid after more than 270 days, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Romania, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 5 January 2021.
- Account as given
- The reviewer says 2Checkout told them it would release the remaining funds within 180 days of the last transaction, and that over 270 days had passed without the money.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1602 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (“over 5.000 euro”, per the review; not converted)
- Held since
- October 2020, on the reviewer’s payday, per the review
- Hold period stated by the processor
- 6 months, per the review
- Current status
- HELD — Held, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Greece, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for over two years, Trustpilot review of 22 October 2020.
- Account as given
- The reviewer says that on their payday 2Checkout emailed that they were a high-risk company it would stop working with and would withhold their money for six months; it then refunded an order it had earlier confirmed was fine, leaving them without a product worth 5,000 euros already shipped, and withheld payment for their other fulfilled orders.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1601 · 2CheckoutFiled 2026-10-14
- Amount held
- $200 ($200, per the review)
- Held since
- About September 2020, when the account was banned, per the review
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Held, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Bangladesh, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for four years, Trustpilot review of 28 September 2020.
- Account as given
- The reviewer says that after four years and over $100,000 processed, 2Checkout banned the account without investigation and held $200.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1600 · 2CheckoutFiled 2026-10-14
- Amount held
- $8,000 (“almost 8000$”, per the review)
- Held since
- Account restricted in July 2020; the review says almost 16 business days earlier
- Hold period stated by the processor
- Not stated; the review says 2Checkout said it usually takes 21 business days
- Current status
- UNKNOWN — 2Checkout replied on 30 July 2020 that the funds would be released once verification was completed and that it had asked its risk team for an update. No later update from the reviewer on the page when read on 14 October 2026.
- Merchant
- Not stated, Pakistan, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for three years, Trustpilot review of 29 July 2020.
- Account as given
- The reviewer says 2Checkout restricted the account without notice when a payment was due, asked again and again, five days apart, for sale details, tracking numbers and invoices, and had almost $8,000 held while customers could still place orders.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1599 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (No amount given)
- Held since
- Funds blocked for 6 months; the review says 2Checkout promised to pay at the beginning of May 2020
- Hold period stated by the processor
- 6 months, per the review
- Current status
- HELD — Not paid as of the reviewer’s second review, posted 15 July 2020 with an update dated 16.07.2020 (“Again no result”). No later update on the page when read on 14 October 2026.
- Merchant
- Not stated, Ukraine, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot reviews of 17 May 2020 (updated 10 June 2020) and 15 July 2020.
- Account as given
- The reviewer says 2Checkout blocked their funds for six months and told them it would pay at the beginning of May 2020, then did not answer a support request for 17 days and did not release the money; dated updates on 20 May, 10 June and 16 July 2020 each say there was still no result.
- Verification
- Taken from a source published by the person it happened to — source · later post by the same person
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1598 · 2CheckoutFiled 2026-10-14
- Amount held
- $210 ($210, per the review)
- Held since
- Before October 2019; the review’s first update says withdrawals had been blocked for 4 months
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Not paid as of the reviewer’s last update. 2Checkout’s reply of 23 July 2020 asks the reviewer to contact its technical team. No later update on the page when read on 14 October 2026.
- Merchant
- Not stated, India, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 8 October 2019, updated to 23 July 2020.
- Account as given
- The reviewer says 2Checkout had not let them withdraw $210 for four months although they had sent everything asked for, including bank transaction screenshots and proof of fulfilled orders, and that they closed their website because the payout did not come and they had to fulfil customer orders with their own money.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1597 · 2CheckoutFiled 2026-10-14
- Amount held
- $90.87 ($90.87, per the review)
- Held since
- Dropped by 2Checkout in 2018, month not stated, per the review
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Not paid as of the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Puerto Rico, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout for 14 years, Trustpilot review of 14 June 2019.
- Account as given
- The reviewer says that after 14 years with no chargebacks or fraud 2Checkout dropped them in 2018 and still owed them $90.87, a final payout it had not made.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1596 · 2CheckoutFiled 2026-10-14
- Amount held
- $3,000 (“my first 2 payments worth $3000”, per the review)
- Held since
- Account put under review on the scheduled payout date, 1 February 2019, and then closed, per the review
- Hold period stated by the processor
- 180 days, per the review
- Current status
- HELD — Held, per the review. 2Checkout replied on the page on 10 January 2020 that its compliance team had decided it could not support the business; the reply does not mention the funds. No update from the reviewer on the page when read on 14 October 2026.
- Merchant
- Not stated, Sri Lanka, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 2 February 2019.
- Account as given
- The reviewer says a payout of their first two payments, worth $3,000, was scheduled for 1 February 2019; on that day 2Checkout put the account under review, they sent the invoices and payer details asked for, and then the account was closed and they were told they would have to wait 180 days to get the money, with no reason given.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1595 · 2CheckoutFiled 2026-10-14
- Amount held
- Not stated (“16K”, currency not stated, per the review)
- Held since
- No payment since 6 December 2018, per the review
- Hold period stated by the processor
- Not stated; the review says the dashboard showed “Next estimated payment, next week” every week
- Current status
- HELD — Not paid as of the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Morocco, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 3 January 2019.
- Account as given
- The reviewer says 2Checkout was holding 16K and had not issued a single payment since 6 December 2018, that every week the account said the next estimated payment was next week, and that they had contacted lawyers.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1594 · 2CheckoutFiled 2026-10-14
- Amount held
- $500 (“my remaining USD 500”, per the review)
- Held since
- November 2018; the review says the cancellation request had gone unanswered for 30 days
- Hold period stated by the processor
- Not stated
- Current status
- HELD — Not paid as of the review, which says “I assume my money is lost”. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Ecuador, per the reviewer’s Trustpilot profile. Reported by: A seller with an Avangate account that became a 2Checkout account, Trustpilot review of 6 December 2018.
- Account as given
- The reviewer says they asked to cancel the account and get the remaining USD 500 back, and that support then stopped answering; after 30 days without a resolution they also say the sales report showed about 8K in sales against about 4K in fund transfers, with no explanation from 2Checkout.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1593 · 2CheckoutFiled 2026-10-14
- Amount held
- $1,600 (“about $1600+” of customer payments, per the review)
- Held since
- About April 2017; the review says the money had been held for almost a month
- Hold period stated by the processor
- 1 year, per the review
- Current status
- HELD — Held, per the review. No update on the page when read on 14 October 2026.
- Merchant
- Not stated, Bangladesh, per the reviewer’s Trustpilot profile. Reported by: A seller on 2Checkout, Trustpilot review of 5 May 2017.
- Account as given
- The reviewer says they had collected about $1,600 in customer payments when 2Checkout closed the account without payouts after holding the money for almost a month, and told them it would take one year for the funds to be released, giving no reason.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1592 · FastSpringFiled 2026-10-14
- Amount held
- Not stated (No amount given; the review says FastSpring was holding the revenue from December 2023 sales)
- Held since
- Account terminated on 9 January 2024, per the review
- Hold period stated by the processor
- Not stated
- Current status
- UNKNOWN — FastSpring replied on the page the same day that the reviewer’s open ticket was “being reviewed right now to see how we can make things right”. No later update from the reviewer on the page when read on 14 October 2026.
- Merchant
- Not stated, United States, per the reviewer’s Trustpilot profile. Reported by: An app developer selling through FastSpring, Trustpilot review of 9 January 2024.
- Account as given
- The reviewer says they had used FastSpring for over a decade, paid a new annual $150 “risk assessment screening” fee after confirming with support that it was legitimate, and on 9 January 2024 was told the account had been terminated for not paying the fee, while FastSpring was “holding onto my revenue earned from December sales, despite exceeding the payout threshold”.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 14 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1591 · PaddleFiled 2026-10-13
- Amount held
- Not stated (No amount given)
- Held since
- About April 2026 or earlier; the review says the 180 days had expired by 12 October 2026
- Hold period stated by the processor
- 180 days
- Current status
- HELD — Held after the 180 days, per the review. No update on the page when read on 13 October 2026.
- Merchant
- Not stated, United States, per the reviewer’s Trustpilot profile. Reported by: A seller on Paddle, Trustpilot review of 12 October 2026.
- Account as given
- The reviewer says Paddle terminated the account and said the remaining funds would be held for 180 days, that the period has expired and the money is still withheld, and that after escalating to management the only answer was that the decision is "final".
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 13 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1590 · PaddleFiled 2026-10-13
- Amount held
- $100,000 (stated as "approximately USD 100,000")
- Held since
- July 2026 or earlier; the first review is dated 25 July 2026
- Hold period stated by the processor
- None; the reviewer says the funds would be held until the account’s risk "had reduced"
- Current status
- HELD — Retained with no release date as of the review of 4 August 2026. No update on the page when read on 13 October 2026.
- Merchant
- Not stated, Ukraine, per the reviewer’s Trustpilot profile. Reported by: A seller on Paddle for three months, Trustpilot reviews of 25 July and 4 August 2026.
- Account as given
- The reviewer says Paddle terminated the account after three months of processing and three payouts and retained a final payout of approximately $100,000, saying only that the funds would be held until the account’s risk had reduced, with no estimated release date. They say the risk team gave little response. The same account posted an earlier review on 25 July 2026 putting the amount at around $100,000.
- Verification
- Taken from a source published by the person it happened to — source · same account posted again
Read in a web browser on 13 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1589 · PaddleFiled 2026-10-13
- Amount held
- $2,250 (stated as "$2250")
- Held since
- About March 2026; the review of 9 July 2026 says "over 100 days" had passed
- Hold period stated by the processor
- 90 days
- Current status
- HELD — Not released more than 100 days after the closure, per the review. No update on the page when read on 13 October 2026.
- Merchant
- Not stated, Bangladesh, per the reviewer’s Trustpilot profile. Reported by: A seller on Paddle, Trustpilot review of 9 July 2026.
- Account as given
- The reviewer says Paddle closed the account while it had a $2,250 balance and emailed that the funds would be released after a 90-day holding period, and that after more than 100 days the money had not been sent and support was not replying.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 13 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1588 · PaddleFiled 2026-10-13
- Amount held
- Not stated (No amount given)
- Held since
- May 2026; the review gives 1 May 2026 as the date of experience
- Hold period stated by the processor
- 30 days, per the reviewer
- Current status
- HELD — Not released after the 30 days, per the review. No update on the page when read on 13 October 2026.
- Merchant
- Not stated, Egypt, per the reviewer’s Trustpilot profile. Reported by: A seller on Paddle, Trustpilot review of 10 June 2026.
- Account as given
- The reviewer says Paddle suspended the account when they tried to withdraw their funds, gave no reason, and said the held payouts would be released after 30 days, and that after that period their emails got no response.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 13 October 2026. The web archive could not save Trustpilot pages that day (520).
HF-2026-1587 · PaddleFiled 2026-10-13
- Amount held
- Not stated (No amount given; the reviewer says they had made two test transactions)
- Held since
- May 2026; the reviewer says the email came two days before the review of 25 May 2026
- Hold period stated by the processor
- 180 days, per the email the reviewer quotes
- Current status
- HELD — Held at the time of the review. No update on the page when read on 13 October 2026.
- Merchant
- Not stated, Pakistan, per the reviewer’s Trustpilot profile. Reported by: A new seller on Paddle, Trustpilot review of 25 May 2026.
- Account as given
- The reviewer says that after approval and two test transactions Paddle emailed that it was closing the account "due to high risk" and was "mandated to hold funds for 180 days", and could look to release them if no chargebacks came in during that time.
- Verification
- Taken from a source published by the person it happened to — source
Read in a web browser on 13 October 2026. The web archive could not save Trustpilot pages that day (520).
Submit the case here. Publication of a name or a company name is optional. Counts by company, status, stated hold and amount are in the record in figures.