The incident record, page 9 of 10

Entries HF-2026-0386 to HF-2026-0187, newest first, out of 1986 cases of a payment account being closed with funds still inside it. The criteria for inclusion are set out on the first page.

HF-2026-0386 · VenmoFiled 2026-10-01

Amount held: $4 (entered in the review’s "Loss" field as $4)
Held since: About June 2024: the review is dated 3 June 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 3 June 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #5897049 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account was suspended with no reason given and no email.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0385 · VenmoFiled 2026-10-01

Amount held: $140 (stated in the review)
Held since: November 2023: the account was opened and closed that month
Hold period stated by the processor: 180 days
Current status: HELD — Still held as of the review of 12 July 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #5981593 on the PissedConsumer page for Venmo.
Account as given: The reviewer says Venmo closed the account two days after it was opened in November 2023 and put $140 on hold "for 180 days"; in July 2024 they still could not withdraw it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0384 · VenmoFiled 2026-10-01

Amount held: $397 (stated in the review as $397; the review’s "Loss" field says $387)
Held since: About August 2024: the review is dated 4 August 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 4 August 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6028724 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account is frozen and customer service told them they need a Social Security number, which they do not have, to reach the balance.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0383 · VenmoFiled 2026-10-01

Amount held: $159 (entered in the review’s "Loss" field as $159)
Held since: About October 2024: the review is dated 7 October 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 7 October 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6155785 on the PissedConsumer page for Venmo.
Account as given: The reviewer says money moved in from eBay was frozen in the Venmo account for two weeks.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0382 · VenmoFiled 2026-10-01

Amount held: $350 (stated in the review)
Held since: October 2024: the transfer was on 17 October 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 19 October 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6185312 on the PissedConsumer page for Venmo.
Account as given: The reviewer says a $350 transfer from their sister was moved to their bank on 17 October 2024, but Venmo froze the account, cancelled the transfer and kept the money in the account.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0381 · VenmoFiled 2026-10-01

Amount held: $50 (stated in the review)
Held since: About October 2024: the review is dated 22 October 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 22 October 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6190409 on the PissedConsumer page for Venmo.
Account as given: The reviewer says Venmo froze the account two or three days after sign-up, then permanently deactivated it with $50 in it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0380 · VenmoFiled 2026-10-01

Amount held: $60 (entered in the review’s "Loss" field as $60)
Held since: About November 2024: the review is dated 29 November 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 29 November 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6273606 on the PissedConsumer page for Venmo.
Account as given: The reviewer says their Venmo card and account have been locked for a week with no reason given.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0379 · VenmoFiled 2026-10-01

Amount held: $50 (stated in the review)
Held since: About November 2024: the review is dated 29 November 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 29 November 2024. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6275163 on the PissedConsumer page for Venmo.
Account as given: The reviewer says they opened Venmo to be paid $50 for an OfferUp sale, and the account was frozen; they have sent a picture of their ID.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0378 · VenmoFiled 2026-10-01

Amount held: $10 (entered in the review’s "Loss" field as $10)
Held since: About April 2025: the review is dated 9 April 2025
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 9 April 2025. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6546148 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the proceeds of a bitcoin sale were put on hold, the fourth time this has happened to them.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0377 · VenmoFiled 2026-10-01

Amount held: Not stated
Held since: About October 2024: the reviewer wrote on 10 April 2025 that 180 days had passed
Hold period stated by the processor: 180 days, as the reviewer was told
Current status: HELD — Still held as of the review of 10 April 2025. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6548200 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account was suspended and they were told the balance would be available within 180 days; more than 180 days later they still cannot withdraw it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0376 · VenmoFiled 2026-10-01

Amount held: $80 (entered in the review’s "Loss" field as $80)
Held since: About April 2025: the review is dated 12 April 2025
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 12 April 2025. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6552745 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account is verified but Venmo will not let them transfer the balance to their card.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0375 · VenmoFiled 2026-10-01

Amount held: $75 (stated in the review)
Held since: About April 2025: the review is dated 17 April 2025
Hold period stated by the processor: 3 to 5 days, as the reviewer was told by customer service
Current status: HELD — Still held as of the review of 17 April 2025. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6566113 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account was frozen as suspicious right after they received $75 for work, and is still frozen after they sent statements and ID.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0374 · VenmoFiled 2026-10-01

Amount held: $301 (entered in the review’s "Loss" field as $301)
Held since: About April 2025: the review is dated 27 April 2025
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 27 April 2025. No later update from the reviewer.
Merchant: Construction and repair worker paid through Venmo, Country not stated. Reported by: A Venmo user, review #6586411 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account was frozen for "suspicious activity" with no explanation; Venmo is where customers pay them for their work.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0373 · VenmoFiled 2026-10-01

Amount held: $4,000 (stated in the review as "like $4000")
Held since: About May 2025: the review is dated 7 May 2025
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 7 May 2025. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6611533 on the PissedConsumer page for Venmo.
Account as given: The reviewer says that after moving about $4,000 into an account opened eight months earlier, they could not withdraw it or send it to another user for over a week.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0372 · VenmoFiled 2026-10-01

Amount held: $560 (entered in the review’s "Loss" field as $560)
Held since: About September 2025: the review is dated 23 September 2025
Hold period stated by the processor: None stated
Current status: UNKNOWN — The review carries PissedConsumer’s "Resolved" label, which the reviewer sets; the text does not say whether the money was released. Review of 23 September 2025.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6873426 on the PissedConsumer page for Venmo.
Account as given: The reviewer says Venmo has held money they were paid for side work for over 21 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0371 · VenmoFiled 2026-10-01

Amount held: $20 (entered in the review’s "Loss" field as $20)
Held since: About November 2025: the review is dated 25 November 2025
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 25 November 2025. No later update from the reviewer.
Merchant: Personal account holder, Country not stated. Reported by: A Venmo user, review #6974172 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account froze after someone sent them money and the balance cannot be moved; the money was sent more than two months earlier.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0370 · VenmoFiled 2026-10-01

Amount held: $280 (entered in the review’s "Loss" field as $280)
Held since: 2024: the reviewer says the customer paid in 2024
Hold period stated by the processor: None stated
Current status: HELD — Not released: the reviewer wrote in March 2026 that they gave up after months.
Merchant: Small business, United States (District Of Columbia). Reported by: A Venmo user, review #7141684 on the PissedConsumer page for Venmo.
Account as given: The reviewer says a customer paid their business over $200 through Venmo in 2024; Venmo held it, later asked for ID, two bills and bank statements, and after months of back and forth the reviewer gave up without being paid.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0369 · VenmoFiled 2026-10-01

Amount held: $1,798 (entered in the review’s "Loss" field as $1,798)
Held since: About April 2026: the review is dated 9 April 2026
Hold period stated by the processor: 24 to 48 hours, as the reviewer was told by phone; not met
Current status: HELD — Still held as of the review of 9 April 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Washington). Reported by: A Venmo user, review #7159514 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account was frozen with almost $2,000 in it; after re-verifying their identity and waiting five days the money was still frozen, and they needed it to close on a house.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0368 · VenmoFiled 2026-10-01

Amount held: $91 (entered in the review’s "Loss" field as $91)
Held since: About June 2026: the review is dated 8 June 2026
Hold period stated by the processor: 3 to 5 days, as the reviewer was told
Current status: HELD — Still held as of the review of 8 June 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Michigan). Reported by: A Venmo user, review #7249964 on the PissedConsumer page for Venmo.
Account as given: The reviewer says Venmo froze the account after they moved money in to pay bills, and told them it would take 3 to 5 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0367 · VenmoFiled 2026-10-01

Amount held: $130 (entered in the review’s "Loss" field as $130)
Held since: About July 2026: the review is dated 6 July 2026
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 6 July 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Illinois). Reported by: A Venmo user, review #7308877 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account is still frozen after they sent the identity documents Venmo asked for.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0366 · VenmoFiled 2026-10-01

Amount held: $18 (entered in the review’s "Loss" field as $18)
Held since: June 2026: the reviewer says the account was suspended on 24 June
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 11 July 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Pennsylvania). Reported by: A Venmo user, review #7321596 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account has been suspended since 24 June and is the only way to reach their money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0365 · VenmoFiled 2026-10-01

Amount held: $100 (stated in the review)
Held since: About July 2026: the review is dated 15 July 2026
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 15 July 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Mississippi). Reported by: A Venmo user, review #7333287 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account is frozen with $100 in it, the balance cannot be transferred, and five emails to Venmo went unanswered.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0364 · VenmoFiled 2026-10-01

Amount held: $1,800 (entered in the review’s "Loss" field as $1,800)
Held since: About August 2026: the review is dated 5 August 2026
Hold period stated by the processor: 180 more days, after Venmo said it was permanently closing the account (second review, 9 August 2026)
Current status: HELD — Still held as of the review of 20 August 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Kentucky). Reported by: A Venmo user, reviews #7387550 and #7397588 (posted from two reviewer profiles) on the PissedConsumer page for Venmo.
Account as given: The reviewer says Venmo is holding their money and, in a second review four days later, that Venmo is permanently closing the account and keeping the money for 180 more days.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0363 · VenmoFiled 2026-10-01

Amount held: Not stated
Held since: About August 2026: the review is dated 28 August 2026
Hold period stated by the processor: 7 days after identity verification, as the reviewer was told
Current status: HELD — Still held as of the review of 28 August 2026. No later update from the reviewer.
Merchant: Small business (boutique), United States (Georgia). Reported by: A Venmo user, review #7444993 on the PissedConsumer page for Venmo.
Account as given: The reviewer, who runs a boutique paid through Venmo, says the account was frozen, the balance cannot be withdrawn, the Venmo card cannot be activated to reach it, and after uploading identification they were told to wait 7 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0362 · VenmoFiled 2026-10-01

Amount held: $50 (entered in the review’s "Loss" field as $50)
Held since: About September 2026: the review is dated 13 September 2026
Hold period stated by the processor: None stated
Current status: UNKNOWN — The review carries PissedConsumer’s "Resolved" label, which the reviewer sets; the text does not say whether the money was released. Review of 13 September 2026.
Merchant: Personal account holder, United States (Washington). Reported by: A Venmo user, review #7486706 on the PissedConsumer page for Venmo.
Account as given: The reviewer says the account was suspended with no reason given and, two weeks on, they still could not reach the money on their Venmo card.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0361 · VenmoFiled 2026-10-01

Amount held: $7,000 (entered in the review’s "Loss" field as $7,000)
Held since: About September 2026: the review is dated 18 September 2026
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 18 September 2026. No later update from the reviewer.
Merchant: Personal account holder, United States (Texas). Reported by: A Venmo user, review #7501087 on the PissedConsumer page for Venmo.
Account as given: The reviewer says money they moved from Chime into Venmo cannot be used, transferred or returned; Venmo’s chat cited security issues and asked for identity verification that the app already shows as complete.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0360 · SquareFiled 2026-09-30

Amount held: $1,760 (entered in the review’s "Loss" field as $1,760)
Held since: About December 2013: the review is dated 11 December 2013
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 11 December 2013. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #391708 on the PissedConsumer page for Square.
Account as given: The reviewer says that after sending bank statements and tax ID details at Square’s request, Square closed the account and kept the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0359 · SquareFiled 2026-09-30

Amount held: $14,624.23 (the reviewer writes "Square, Inc has taken $14,624.23 of our money from two separate sales")
Held since: About October 2015: the review is dated 23 October 2015
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 23 October 2015. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #722347 on the PissedConsumer page for Square.
Account as given: The reviewer says Square froze the account and held $14,624.23 from two sales, and still refused to send it after the account was verified.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0358 · SquareFiled 2026-09-30

Amount held: $5,000 (entered in the review’s "Loss" field as $5,000)
Held since: About October 2015: "after 1 month" at the review of 7 November 2015
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 7 November 2015. No later update from the reviewer.
Merchant: Seller invoicing through Square, Country not stated. Reported by: A Square seller, review #730540 on the PissedConsumer page for Square.
Account as given: The reviewer says Square froze the funds from an invoice paid on its own site, called the transactions a suspicious pattern, and a month later had not said when the money would be sent.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0357 · SquareFiled 2026-09-30

Amount held: $4,500 (the reviewer writes of "the $4500 of legitimate funds"; the review’s Loss field says $4,600)
Held since: About October 2015: after a client paid $4,500
Hold period stated by the processor: 90 days
Current status: HELD — Held as of the review of 13 October 2015. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #715736 on the PissedConsumer page for Square.
Account as given: The reviewer says that after a client’s $4,500 payment Square asked for their three latest bank statements, then cited high-risk behaviour, terminated the account and put the funds on hold for 90 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0356 · SquareFiled 2026-09-30

Amount held: $3,000 (the reviewer writes "Square is holding $3,000")
Held since: About November 2015: "for over 90 days now" at the review of 19 February 2016
Hold period stated by the processor: None stated; Square emailed that the money would be deposited in 2–3 days, and three weeks later it had not been
Current status: HELD — Held as of the review of 19 February 2016. No later update from the reviewer.
Merchant: Seller, Country not stated. Reported by: A Square seller, review #793323 on the PissedConsumer page for Square.
Account as given: The reviewer says Square has held $3,000 for over 90 days; one email said it would be deposited in 2–3 days, and three weeks later it had not arrived.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0355 · SquareFiled 2026-09-30

Amount held: $9,000 (the reviewer writes of "NINE-THOUSAND DOLLARS")
Held since: About April 2016: the review is dated 10 April 2016
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 10 April 2016. No later update from the reviewer.
Merchant: Business solutions company, Country not stated. Reported by: A Square seller, review #827056 on the PissedConsumer page for Square.
Account as given: The reviewer says Square has not released $9,000 of their company’s funds despite no complaints and signed documentation.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0354 · SquareFiled 2026-09-30

Amount held: $7,100 (the reviewer writes "$7,100.00 was pending in deposits")
Held since: April 2016
Hold period stated by the processor: "at least 180 days"
Current status: HELD — Held as of the review of 23 May 2016. No later update from the reviewer.
Merchant: Business, a Square user for over a year, Country not stated. Reported by: A Square seller, review #852751 on the PissedConsumer page for Square.
Account as given: The reviewer says Square began holding deposits in January 2016; in April $7,100 was pending until they verified the business, and the next day Square deactivated the account and said it would hold the deposits for at least 180 days, a decision it called final.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0353 · SquareFiled 2026-09-30

Amount held: $2,500 (the reviewer writes "my money $2,500 is in Square Prison")
Held since: About May 2016: after two days of payments
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 26 May 2016. No later update from the reviewer.
Merchant: New business, Country not stated. Reported by: A Square seller, review #854685 on the PissedConsumer page for Square.
Account as given: The reviewer says Square held their money after two days of payments to verify the business, said they would be running again the next day, then deactivated the account with $2,500 held.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0352 · SquareFiled 2026-09-30

Amount held: $25,000 (the reviewer writes of "just over $25,000.00 in a pending deposit"; the review’s Loss field says $25,066)
Held since: About June 2016: the review is dated 13 June 2016
Hold period stated by the processor: "180 DAYS", maybe longer
Current status: HELD — Held as of the review of 13 June 2016. No later update from the reviewer.
Merchant: Interior designer, Country not stated. Reported by: A Square seller, review #864710 on the PissedConsumer page for Square.
Account as given: The reviewer says Square processed over $50,000 from one client, then deactivated the account and emailed that it would hold just over $25,000 in a pending deposit for 180 days or longer.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0351 · SquareFiled 2026-09-30

Amount held: $14,000 (the reviewer writes of "over $14k in transactions")
Held since: 9 August 2016, the date of the deactivation email
Hold period stated by the processor: 90 days, unless all the charges were refunded
Current status: HELD — Held as of the review of 9 August 2016. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #897425 on the PissedConsumer page for Square.
Account as given: The reviewer says that after over $14,000 in approved transactions on 5 August 2016 Square flagged the account and permanently deactivated it on 9 August, after they had sent the documents requested, and said it would hold the funds for 90 days unless they refunded all the charges.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0350 · SquareFiled 2026-09-30

Amount held: $300 (the reviewer writes "holding about $300 of my funds")
Held since: About February–March 2016: "for the past two or three months" before the review of 15 May 2016
Hold period stated by the processor: Until the business was verified
Current status: HELD — Held as of the review of 15 May 2016. No later update from the reviewer.
Merchant: Psychotherapy practice, Country not stated. Reported by: A Square seller, review #848362 on the PissedConsumer page for Square.
Account as given: The reviewer says Square had held their funds for two or three months until they verified the business, which they think was set off by a patient paying with an HSA card, and that the upload form and phone code did not work.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0349 · SquareFiled 2026-09-30

Amount held: $7,000 (the reviewer writes of "over $7,000 in credit cards"; the review’s Loss field says $7,390)
Held since: About September 2016: after their first trade show on Square
Hold period stated by the processor: 90 days
Current status: HELD — Held as of the review of 15 September 2016. No later update from the reviewer.
Merchant: Business selling at a trade show, Country not stated. Reported by: A Square seller, review #919344 on the PissedConsumer page for Square.
Account as given: The reviewer says that after over $7,000 in card sales at a trade show Square told them to wait 90 days because of suspicious activity or refund all the customers, then deactivated the account.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0348 · SquareFiled 2026-09-30

Amount held: $11,000 (the reviewer writes of "a $11k transaction")
Held since: April 2016
Hold period stated by the processor: None stated
Current status: HELD — Still not funded as of the review of 14 September 2016. No later update from the reviewer.
Merchant: Company with employees, Country not stated. Reported by: A Square seller, review #918861 on the PissedConsumer page for Square.
Account as given: The reviewer says an $11,000 transaction from April 2016 was never funded; the dashboard still showed it owed, and contacts brought only automated replies.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0347 · SquareFiled 2026-09-30

Amount held: $1,760 (the reviewer writes "May 7th 1760.00 held")
Held since: 7 May 2016, when the account was closed
Hold period stated by the processor: 90 days (to 9 August 2016), then "an additional 90days"
Current status: HELD — Still held as of the review of 21 August 2016, after the hold was extended. No later update from the reviewer.
Merchant: Business with 224 transactions, Country not stated. Reported by: A Square seller, review #904535 on the PissedConsumer page for Square.
Account as given: The reviewer says Square closed the account on 7 May 2016 and held $1,760, repeatedly said it would be released after 90 days (9 August), and on 11 August said it would hold the funds for an additional 90 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0346 · SquareFiled 2026-09-30

Amount held: $13,000 (the reviewer writes of "over $13,000 still pending"; the review’s Loss field says $13,298)
Held since: About mid-December 2016: "15 business days" before the review of 11 January 2017
Hold period stated by the processor: None stated
Current status: HELD — Still pending as of the review of 11 January 2017. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #989208 on the PissedConsumer page for Square.
Account as given: The reviewer says over $13,000 had been pending in Square for 15 business days without being transferred to the bank, and calls and emails got no answer.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0345 · SquareFiled 2026-09-30

Amount held: $6,000 (the reviewer writes "they are holding $6k+ of my money"; the review’s Loss field says $5,900)
Held since: 11 July 2017
Hold period stated by the processor: None stated; the reviewer says Square first called the hold a mistake
Current status: HELD — Held as of the review of 14 July 2017. No later update from the reviewer.
Merchant: New business, Country not stated. Reported by: A Square seller, review #1074541 on the PissedConsumer page for Square.
Account as given: The reviewer says Square put the account under review twice in its first weeks and lifted the hold each time after documents were sent; after the next transaction there was no deposit, Square said it was a mistake, then blocked their phone option, and as of 14 July 2017 held over $6,000.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0344 · SquareFiled 2026-09-30

Amount held: $500 (the reviewer writes of a $500 payment)
Held since: Early November 2017: "two weeks since the initial payment" at the review of 17 November 2017
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 17 November 2017. No later update from the reviewer.
Merchant: Seller, Country not stated. Reported by: A Square seller, review #1133120 on the PissedConsumer page for Square.
Account as given: The reviewer says a $500 payment had not reached their account two weeks later, and that support was by email only and slow to answer.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0343 · SquareFiled 2026-09-30

Amount held: $9,500 (the reviewer writes "holding over $9500")
Held since: About December 2017: the review is dated 14 December 2017
Hold period stated by the processor: 90 days
Current status: HELD — Held as of the review of 14 December 2017. No later update from the reviewer.
Merchant: Company, Country not stated. Reported by: A Square seller, review #1148455 on the PissedConsumer page for Square.
Account as given: The reviewer says Square deactivated the account and is holding over $9,500 from the company for 90 days, with no way to communicate once the account is closed.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0342 · SquareFiled 2026-09-30

Amount held: $2,555 (two transactions of $1,633 and $922 on 3 October 2017)
Held since: 3 October 2017, the date of the two transactions
Hold period stated by the processor: None stated
Current status: HELD — Still not deposited as of the review of 10 August 2018, ten months later. No later update from the reviewer.
Merchant: Business using a Square card reader, Country not stated. Reported by: A Square seller, review #1326261 on the PissedConsumer page for Square.
Account as given: The reviewer says two transactions of $1,633 and $922 processed on 3 October 2017 had still not been deposited on 10 August 2018, and emails mostly went unanswered.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0341 · SquareFiled 2026-09-30

Amount held: $6,000 (the reviewer writes "Now it is more than $6000")
Held since: 4 September 2018
Hold period stated by the processor: None stated; Square offered same-day transfer for a further 1%
Current status: HELD — Still waiting as of the review of 16 October 2018. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #1383225 on the PissedConsumer page for Square.
Account as given: The reviewer says Square did not release the money from several transactions from 4 September to 16 October 2018, that they only found out on 15 October that Square wanted a copy of their business licence, and that after sending it Square offered to transfer it the same day for a further 1%.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0340 · SquareFiled 2026-09-30

Amount held: $8,000 (the reviewer writes that Square held $8,000 and later showed $3,000 held)
Held since: Before April 2019: the stated 90 days had passed by the review of 20 July 2019
Hold period stated by the processor: 90 days
Current status: HELD — Still held as of the review of 20 July 2019, with the amount shown reduced to $3,000 and not paid to the reviewer. No later update.
Merchant: Seller, Country not stated. Reported by: A Square seller, review #1594630 on the PissedConsumer page for Square.
Account as given: The reviewer says Square held all their funds, $8,000, to be released after 90 days; after the 90 days it was still held and the amount shown had dropped to $3,000 without the difference reaching them.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0339 · SquareFiled 2026-09-30

Amount held: $19,000 (the reviewer writes "They stole my $19000 since 03/29/2019")
Held since: 29 March 2019
Hold period stated by the processor: None: the reviewer says Square told them its decision was final and it would not release the money to them, only refund customers
Current status: HELD — Held as of the review of 7 August 2019. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #1616280 on the PissedConsumer page for Square.
Account as given: The reviewer says Square has held $19,000 since 29 March 2019, said its decision was final and it would refund the customers but not pay the reviewer, and that complaints to the BBB, the state and federal agencies did not help.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0338 · SquareFiled 2026-09-30

Amount held: $3,000 (the reviewer writes that a client paid $3,000)
Held since: About September 2019: held for a week, then the deactivation email
Hold period stated by the processor: "90+ days"
Current status: HELD — Held as of the review of 25 September 2019. No later update from the reviewer.
Merchant: New service business, Country not stated. Reported by: A Square seller, review #1663553 on the PissedConsumer page for Square.
Account as given: The reviewer says a client paid $3,000 by card; Square held it for a week, then deactivated the account and said it would hold the whole $3,000 for 90+ days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0337 · SquareFiled 2026-09-30

Amount held: $25,000 (a $25,000 sale; the review’s Loss field says $25,220)
Held since: 6 June 2019, the date of Square’s termination email
Hold period stated by the processor: Three months: Square said it would deposit the $25,000 on 2 September 2019
Current status: UNKNOWN — The reviewer refunded the buyer instead of waiting, so the money went back to the customer rather than being paid out. Update of 7 July 2019; no later update.
Merchant: Dealer in Civil War antiques, in business for close to 40 years, Country not stated. Reported by: A Square seller, review #1552667 on the PissedConsumer page for Square.
Account as given: The reviewer says a customer bought a $25,000 antique sword on 3 June 2019; Square asked to validate the business, then on 6 June terminated the account because it could not support what they sold and said it would deposit the money on 2 September 2019, three months later. They refunded the buyer.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0336 · SquareFiled 2026-09-30

Amount held: $35,000 (the reviewer writes of $35,000 in "pending" deposit; the review’s Loss field says $34,822)
Held since: About July 2019: "ONE MONTH LATER" at the review of 12 August 2019
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 12 August 2019. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #1620783 on the PissedConsumer page for Square.
Account as given: The reviewer says Square has held $35,000 of their earnings as a pending deposit for a month with no chargebacks, forcing them to shut down.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0335 · SquareFiled 2026-09-30

Amount held: $150 (the reviewer writes "Square is holding 150 dollars")
Held since: About February 2020: the review is dated 25 February 2020
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 25 February 2020. No later update from the reviewer.
Merchant: Retail business, Country not stated. Reported by: A Square seller, review #1804027 on the PissedConsumer page for Square.
Account as given: The reviewer says Square cancelled their account and is holding $150 of sales they had rung up.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0334 · SquareFiled 2026-09-30

Amount held: $316 (entered in the review’s "Loss" field as $316)
Held since: About March 2020: the review is dated 17 March 2020
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 17 March 2020. No later update from the reviewer.
Merchant: Business using Square point of sale, Country not stated. Reported by: A Square seller, review #1827621 on the PissedConsumer page for Square.
Account as given: The reviewer says their money has not been deposited, they cannot use the point of sale, and no one answers the phone.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0333 · SquareFiled 2026-09-30

Amount held: $20,228 (the title reads "Held $20228 for more then 90 days")
Held since: Before August 2019: more than 90 days before the review of 4 November 2019
Hold period stated by the processor: 90 days
Current status: HELD — Still held, with no release date, as of the review of 4 November 2019. No later update from the reviewer.
Merchant: Merchant, Country not stated. Reported by: A Square seller, review #1698651 on the PissedConsumer page for Square.
Account as given: The reviewer says Square flagged one transaction as high risk, deactivated the account and suspended $20,228 of payments for 90 days, and had not released it after the 90 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0332 · SquareFiled 2026-09-30

Amount held: $52 (the reviewer writes "It’s only 52 dollars and some change")
Held since: About December 2019: "6 months since they deactivated it" at the review of 23 June 2020
Hold period stated by the processor: None stated; Square replied that they cannot get it and should refund the customer, which the 120-day limit no longer allowed
Current status: HELD — Held as of the review of 23 June 2020. No later update from the reviewer.
Merchant: Business owner with a tax ID, Country not stated. Reported by: A Square seller, review #2007391 on the PissedConsumer page for Square.
Account as given: The reviewer says Square deactivated their seller account and six months later still would not pay out the remaining balance, telling them instead to refund the customer, which was past the 120-day limit.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0331 · SquareFiled 2026-09-30

Amount held: $265 (the reviewer writes "My $265 balance is just stuck")
Held since: About December 2020: the review is dated 7 December 2020
Hold period stated by the processor: Until "possibly February of next year"
Current status: HELD — Held as of the review of 7 December 2020. No later update from the reviewer.
Merchant: Seller using the Square app and card reader, Country not stated. Reported by: A Square seller, review #2325797 on the PissedConsumer page for Square.
Account as given: The reviewer says Square deactivated the account after a card sale it thought questionable, and that their $265 balance cannot be cashed out and may be held until February.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0330 · SquareFiled 2026-09-30

Amount held: $2,000 (entered in the review’s "Loss" field as $2,000)
Held since: About autumn 2020: the reviewer’s update of 6 December 2020 says they have been trying "for months"
Hold period stated by the processor: 90 days
Current status: HELD — Still not paid at the reviewer’s update of 6 December 2020. No later update.
Merchant: New seller, Country not stated. Reported by: A Square seller, review #2323027 on the PissedConsumer page for Square.
Account as given: The reviewer says Square processed one payment and an instant transfer, assured them a second, larger payment would go through, then deactivated the account the next day and said it would hold the money for 90 days, which they have not received.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0329 · SquareFiled 2026-09-30

Amount held: $1,700 (entered in the review’s "Loss" field as $1,700)
Held since: Late May 2021: "its been two weeks" at the review of 7 June 2021
Hold period stated by the processor: None stated; Square said it would reply within 24 hours
Current status: HELD — Held as of the review of 7 June 2021. No later update from the reviewer.
Merchant: Air-conditioning installer, Country not stated. Reported by: A Square seller, review #2592743 on the PissedConsumer page for Square.
Account as given: The reviewer says Square temporarily suspended the account while holding a customer’s deposit for an air-conditioner installation, and that four emails over two weeks got no response.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0328 · SquareFiled 2026-09-30

Amount held: $190 (entered in the review’s "Loss" field as $190)
Held since: About May 2021: the review is dated 13 May 2021
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 13 May 2021. No later update from the reviewer.
Merchant: Seller, Country not stated. Reported by: A Square seller, review #2550860 on the PissedConsumer page for Square.
Account as given: The reviewer says Square will not release their funds and that without a customer code they can only email, which goes unanswered.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0327 · SquareFiled 2026-09-30

Amount held: $3,791.46 (the reviewer writes "they still owe me $3791.46" after part was paid; the review’s Loss field says $12,000)
Held since: Before April 2021: the review is an update dated 21 April 2021
Hold period stated by the processor: None stated
Current status: PARTIAL — Partly paid: the reviewer says "a large portion" was deposited on 20 April 2021 after complaints to the FTC, two state Attorneys General, the BBB and others, and $3,791.46 was still owed. No later update.
Merchant: Seller, Country not stated. Reported by: A Square seller, review #2513973 on the PissedConsumer page for Square.
Account as given: The reviewer says a large part of their money was deposited back into their bank account while they were on the phone with a Square supervisor, after they had filed complaints with several agencies, and that $3,791.46 was still owed.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0326 · SquareFiled 2026-09-30

Amount held: $900 (entered in the review’s "Loss" field as $900)
Held since: About April–May 2021: the review is dated 6 May 2021
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 6 May 2021. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #2537880 on the PissedConsumer page for Square.
Account as given: The reviewer says Square put the account under review after a customer’s payment, made them refund the customer, and then held the funds again under a second review when the customer paid again.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0325 · SquareFiled 2026-09-30

Amount held: $4,500 (the reviewer writes that a customer paid $4,500 for a job (the review’s Loss field says $5))
Held since: 12–13 June 2021: the payment on 12 June, the deactivation message the next day
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 16 June 2021. No later update from the reviewer.
Merchant: Established business, Country not stated. Reported by: A Square seller, review #2614725 on the PissedConsumer page for Square.
Account as given: The reviewer says that the day after a customer paid $4,500 for a job, Square deactivated the account without a reason, and they are unable to get the money or speak to a person.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0324 · SquareFiled 2026-09-30

Amount held: $400 (the reviewer writes "its over $400"; the review’s Loss field says $480. Two reviews by the same person on the same day (#2745596, #2745612) are counted as one)
Held since: About February 2021: "over five months" before the reviews of 5 August 2021
Hold period stated by the processor: None stated
Current status: HELD — Still not received as of 5 August 2021. No later update from the reviewer.
Merchant: Membership organisation with over 400 members, Country not stated. Reported by: A Square seller, reviews #2745596 and #2745612 on the PissedConsumer page for Square.
Account as given: The reviewer says that soon after they started using Square, payments from members outside the USA led Square to hold the funds while it looked into the account; Square then cancelled the account, and over five months later the funds had not been returned.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0323 · SquareFiled 2026-09-30

Amount held: $500 (entered in the review’s "Loss" field as $500)
Held since: About July 2021: two reviews within two weeks before the review of 16 July 2021
Hold period stated by the processor: None stated
Current status: UNKNOWN — The review does not say whether the funds were released. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #2689010 on the PissedConsumer page for Square.
Account as given: The reviewer says their account was put in review twice within two weeks, holding up their funds, and that they had to take a loan to keep the business running.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0322 · SquareFiled 2026-09-30

Amount held: $140 (entered in the review’s "Loss" field as $140)
Held since: About mid-July 2021: "over a week" before the review of 20 July 2021
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 20 July 2021. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #2699362 on the PissedConsumer page for Square.
Account as given: The reviewer says Square refused for over a week to transfer the money from legitimate business transactions to their account and that they could not reach anyone.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0321 · SquareFiled 2026-09-30

Amount held: $520 (entered in the review’s "Loss" field as $520)
Held since: Late August or early September 2021: "several weeks" before the review of 22 September 2021
Hold period stated by the processor: None stated
Current status: HELD — Still not deposited as of the review of 22 September 2021. No later update from the reviewer.
Merchant: Business paid by card, Country not stated. Reported by: A Square seller, review #2896295 on the PissedConsumer page for Square.
Account as given: The reviewer says a customer paid by credit card and, several weeks later, there were still no deposits in their bank account.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0320 · SquareFiled 2026-09-30

Amount held: $18,000 (the reviewer writes "they have over $ 18,000 of my money" (the review’s Loss field says $18))
Held since: April 2021: "accumulating this money since April"
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 7 August 2021. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #2750402 on the PissedConsumer page for Square.
Account as given: The reviewer says they found that Square had been holding over $18,000 of their money since April, and that Square said it had sent an email about it but could not find one.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0319 · SquareFiled 2026-09-30

Amount held: $145 (entered in the review’s "Loss" field as $145)
Held since: About April 2021: suspended within 24 hours of opening; funds were to be released "in 2 months"
Hold period stated by the processor: "2 months"
Current status: HELD — Still held as of the review of 2 June 2021. No later update from the reviewer.
Merchant: Nail technician, Country not stated. Reported by: A Square seller, review #2583254 on the PissedConsumer page for Square.
Account as given: The reviewer says Square suspended their new business account in under 24 hours and held the funds, which were supposed to be released in two months, and are still held with nobody responding.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0318 · SquareFiled 2026-09-30

Amount held: $15,900 (the reviewer writes "Square held onto $15,900 of funds" (the review’s Loss field says $16))
Held since: About September 2021: the review is dated 23 September 2021
Hold period stated by the processor: "7-10 BUSINESS days"
Current status: HELD — Held as of the review of 23 September 2021. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #2899602 on the PissedConsumer page for Square.
Account as given: The reviewer says Square held $15,900 they had taken in as payment, told them to wait 7–10 business days, and that repeated calls brought no resolution.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0317 · SquareFiled 2026-09-30

Amount held: $195 (entered in the review’s "Loss" field as $195)
Held since: About October 2021: the review is dated 12 October 2021
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 12 October 2021. No later update from the reviewer.
Merchant: Seller, Country not stated. Reported by: A Square seller, review #2963170 on the PissedConsumer page for Square.
Account as given: The reviewer says Square said a sale was not a sale, cancelled their deposits, and has not returned emails, so they cannot get the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0316 · SquareFiled 2026-09-30

Amount held: $96.50 (the transaction Square questioned was $96.50 (the review’s Loss field says $97))
Held since: Mid-December 2020: Square suspended transfers over a $96.50 online order of 9 December 2020
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 9 March 2021, when Square deactivated the account. No later update from the reviewer.
Merchant: Retail store with an online shop, Country not stated. Reported by: A Square seller, review #2450750 on the PissedConsumer page for Square.
Account as given: The reviewer says Square suspended transfers to their bank until they supplied a copy of the online customer’s card and ID, which they could not have for a website order, and in March 2021 deactivated the account as a final decision.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0315 · SquareFiled 2026-09-30

Amount held: $2,900 (the reviewer writes "They owe me over $2,900.00")
Held since: 14 September 2021, the date from which the reviewer says no money was deposited
Hold period stated by the processor: None stated; the reviewer says Square wanted 1.5% to send the money
Current status: HELD — Still unpaid as of the review of 25 October 2021. No later update from the reviewer.
Merchant: Business, a Square user for over five years, Country not stated. Reported by: A Square seller, review #3008049 on the PissedConsumer page for Square.
Account as given: The reviewer says Square had not deposited any money into their account since 14 September 2021, owed them over $2,900, and asked 1.5% to send it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0314 · SquareFiled 2026-09-30

Amount held: $4,500 (entered in the review’s "Loss" field as $4,500; the text names deposits of $1,700 and then $1,900)
Held since: Late November to early December 2021: the day before Thanksgiving, then again a week later
Hold period stated by the processor: None stated
Current status: HELD — Still without access as of the review of 5 December 2021. No later update from the reviewer.
Merchant: Shop that had added wholesale, Country not stated. Reported by: A Square seller, review #3126359 on the PissedConsumer page for Square.
Account as given: The reviewer says Square froze their whole Square balance, including earlier shop sales, after wholesale deposits of $1,700 and later $1,900, told them the account was periodically reviewed, and that they could get no response.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0313 · SquareFiled 2026-09-30

Amount held: $400 (the reviewer says the $400 was their own money moved from a personal bank account into Square Checking)
Held since: Late November 2021: the review of 1 December 2021 says "Its been a week"
Hold period stated by the processor: 90 days, "due to be released to you within two business days after March 02, 2022" (Square’s email as quoted)
Current status: HELD — Held as of the reviewer’s update of 2 December 2021. No later update.
Merchant: New seller that had not yet made a sale, Country not stated. Reported by: A Square seller, review #3115325 on the PissedConsumer page for Square.
Account as given: The reviewer says that right after they moved $400 from their personal bank into Square Checking, before any sale, Square disabled the account and blocked transfers, then deactivated it and said the balance would be held for 90 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0312 · SquareFiled 2026-09-30

Amount held: $479 (entered in the review’s "Loss" field as $479)
Held since: About April 2023: "holding it now for three months" at the review of 28 July 2023
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 28 July 2023. No later update from the reviewer.
Merchant: Business paid by a customer, Country not stated. Reported by: A Square seller, review #4866584 on the PissedConsumer page for Square.
Account as given: The reviewer says a customer’s payment arrived in their Square account and Square has held it for three months, and that they cannot reach anyone about it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0311 · SquareFiled 2026-09-30

Amount held: $1,000 (entered in the review’s "Loss" field as $1,000)
Held since: About September 2023: the review is dated 12 September 2023
Hold period stated by the processor: 90 days
Current status: HELD — Held as of the review of 12 September 2023. No later update from the reviewer.
Merchant: Business, Country not stated. Reported by: A Square seller, review #5095319 on the PissedConsumer page for Square.
Account as given: The reviewer says Square shut down the business account for no reason and is holding the money for 90 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0310 · SquareFiled 2026-09-30

Amount held: $1,500 (entered in the review’s "Loss" field as $1,500)
Held since: Late August 2023: "over two weeks" before the review of 12 September 2023
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 12 September 2023. No later update from the reviewer.
Merchant: Cabinet installer, Country not stated. Reported by: A Square seller, review #5096402 on the PissedConsumer page for Square.
Account as given: The reviewer says Square deactivated the account without a reason and has held their customers’ deposits for over two weeks with no email or explanation.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0309 · SquareFiled 2026-09-30

Amount held: $208.58 (the reviewer writes that a card payment of $216.30 left "My deposit owed is 208.58")
Held since: 17 May 2023, the date of the card payment
Hold period stated by the processor: None stated; the automated phone line said the account was deactivated
Current status: HELD — Still not received at the reviewer’s update of 23 October 2023. No later update.
Merchant: Events business, Country not stated. Reported by: A Square seller, review #5179400 on the PissedConsumer page for Square.
Account as given: The reviewer says the deposit from a card payment of 17 May 2023 was never transferred to their bank account, two emails to support went unanswered, and the phone system said the account was deactivated.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0308 · SquareFiled 2026-09-30

Amount held: $770 (entered in the review’s "Loss" field as $770)
Held since: Early 2024 or before: the reviewer says it has been "well over 90 days" by 12 April 2024
Hold period stated by the processor: 90 days
Current status: HELD — Still held as of the review of 12 April 2024. No later update from the reviewer.
Merchant: Business that deposited a customer’s check, Country not stated. Reported by: A Square seller, review #5786606 on the PissedConsumer page for Square.
Account as given: The reviewer says Square closed the account after they deposited a check from a customer, said it would hold the money for 90 days, and that well over 90 days later they cannot reach anyone and have had no reply to any email.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0307 · SquareFiled 2026-09-30

Amount held: $3,800 (the reviewer writes that Square "still sits on $3800 of my customer remittances")
Held since: May 2024: they signed up in April; the review is dated 24 May 2024
Hold period stated by the processor: 90 days
Current status: HELD — Still held at the reviewer’s update of 31 May 2024, which says there was no resolution after a week. No later update.
Merchant: Commercial equipment business, Country not stated. Reported by: A Square seller, review #5876695 on the PissedConsumer page for Square.
Account as given: The reviewer says that after four invoices totalling under $5,000 Square disabled the account, asked for ID, a selfie, bank transactions and details of the business, then deactivated it within a week, gave no reason, said the decision was final with no appeal, and held the customers’ payments for 90 days. They filed a complaint with the state Department of Insurance and Financial Services.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0306 · SquareFiled 2026-09-30

Amount held: $2,500 (entered in the review’s "Loss" field as $2,500)
Held since: About early March 2025: Square’s notice, quoted in the review, sets release after 2 June 2025 at the end of 90 days
Hold period stated by the processor: 90 days, "due to be released to you within two business days after June 02, 2025", subject to change (Square’s email as quoted)
Current status: HELD — Held as of the review of 18 April 2025. No later update from the reviewer.
Merchant: Electrical engineering consultant, Country not stated. Reported by: A Square seller, review #6567105 on the PissedConsumer page for Square.
Account as given: The reviewer says their first client paid with a valid business credit card, after which Square deactivated the account for "activity that our platform is unable to support" and held the balance for 90 days.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0305 · SquareFiled 2026-09-30

Amount held: $4,000 (the reviewer writes "I made a $4,000 sale" (the review’s Loss field says $4))
Held since: About July 2025: the review is dated 9 July 2025
Hold period stated by the processor: None stated
Current status: HELD — Still not transferred as of the review of 9 July 2025. No later update from the reviewer.
Merchant: Company, Country not stated. Reported by: A Square seller, review #6739874 on the PissedConsumer page for Square.
Account as given: The reviewer says Square did not transfer the funds from a $4,000 sale and asked for the customer’s private information from the sale.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0304 · SquareFiled 2026-09-30

Amount held: Not stated (the reviewer writes of two transactions just over $1,000.00; no total is given)
Held since: Early April 2026: the review is dated 4 April 2026
Hold period stated by the processor: None from Square. The reviewer says an Attorney General complaint drew a request from Square for more time, 60 days in all
Current status: HELD — In an update of 3 May 2026 the reviewer writes "They release my money in a few days" and that 23 days of the 60 are left. No later update.
Merchant: Small business, back on Square after several years, Country not stated. Reported by: A Square seller, review #7152891 on the PissedConsumer page for Square.
Account as given: The reviewer says Square approved the returning account, locked it and froze the money after two card payments, asked for business details and correspondence with the paying company, then deactivated the account without saying why and refused access to the money. They filed a complaint with the Attorney General.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0303 · StripeFiled 2026-09-30

Amount held: $1,400 (entered in the review’s "Loss" field as $1,400)
Held since: About August 2020: the review is dated 13 August 2020
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 13 August 2020. No later update from the reviewer.
Merchant: Business with two Stripe accounts, Country not stated. Reported by: A Stripe user, review #2114654 on the PissedConsumer page for Stripe.
Account as given: The reviewer says funds are held in processing because two of their Stripe accounts combined in some way and processing failed.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0302 · StripeFiled 2026-09-30

Amount held: $5,000 (entered in the review’s "Loss" field as $5,000; the text says "thousands of dollars")
Held since: About early November 2020: the review is dated 6 November 2020
Hold period stated by the processor: None stated
Current status: HELD — Still unpaid as of the review of 6 November 2020. No later update from the reviewer.
Merchant: Online store, Country not stated. Reported by: A Stripe user, review #2268174 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe stopped paying out the funds collected from their store, holds thousands of dollars, and does not answer emails or phone calls.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0301 · StripeFiled 2026-09-30

Amount held: $2,212.12 (the reviewer writes "the total amount they owe me is $2212.12")
Held since: About November 2020: the payment was taken on 11 November 2020 by the reviewer’s text (the title says 11 September)
Hold period stated by the processor: None. The reviewer says Stripe told them the account "is not eligible" and gave no reason
Current status: HELD — Still unpaid as of the review of 23 November 2020. No later update from the reviewer.
Merchant: Small merchant, Country not stated. Reported by: A Stripe user, review #2300704 on the PissedConsumer page for Stripe.
Account as given: The reviewer says they took a customer’s payment through Stripe, could not transfer the money to their account because Stripe kept saying the account was not eligible, and had emailed every day for three months with no answer.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0300 · StripeFiled 2026-09-30

Amount held: $66 (entered in the review’s "Loss" field as $66)
Held since: About January 2021: the review is dated 9 February 2021
Hold period stated by the processor: None. The reviewer says the payout date changed every day, then Stripe said the company was "ineligible at this time"
Current status: HELD — Still unpaid as of the review of 9 February 2021. No later update from the reviewer.
Merchant: Small starter business, Country not stated. Reported by: A Stripe user, review #2413859 on the PissedConsumer page for Stripe.
Account as given: The reviewer says payments came in, that the payout date changed every day afterwards, that Stripe then said their company was ineligible to use it, and that they have not been given their money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0299 · StripeFiled 2026-09-30

Amount held: $600 (entered in the review’s "Loss" field as $600; the text says "over $400")
Held since: About early February 2021: the review is dated 10 February 2021
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 10 February 2021. No later update from the reviewer.
Merchant: Small business, Country not stated. Reported by: A Stripe user, review #2415219 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe will not return calls or emails and holds over $400 that a client paid them.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0298 · StripeFiled 2026-09-30

Amount held: $775 (entered in the review’s "Loss" field as $775)
Held since: About early February 2021: "20 days" in a review dated 24 February 2021
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 24 February 2021. No later update from the reviewer.
Merchant: Service provider, Country not stated. Reported by: A Stripe user, review #2432782 on the PissedConsumer page for Stripe.
Account as given: The reviewer says a client paid them for a service, that 20 days later they could neither refund nor pay out the money, and that there was no customer service to talk to.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0297 · StripeFiled 2026-09-30

Amount held: $11,000 (the reviewer writes "11,000 dollars in card payments"; the "Loss" field says $11)
Held since: About February 2021: the review is dated 9 March 2021
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 9 March 2021. No later update from the reviewer.
Merchant: Business using invoicing software, Country not stated. Reported by: A Stripe user, review #2449829 on the PissedConsumer page for Stripe.
Account as given: The reviewer says they had taken card payments since 2017 through their invoicing software without a hold, that Stripe now holds $11,000 in card payments and will not deposit it, and that they cannot pay their bills or employees.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0296 · StripeFiled 2026-09-30

Amount held: Not stated (the reviewer writes "an approximate amount of 32,000 Euros"; the review’s "Loss" field says $32, which is not the amount in the text)
Held since: June 2020: the reviewer says Stripe announced payouts for 15 June and 6 July 2020, and in a review of 23 March 2021 says "more than 9 months"
Hold period stated by the processor: None stated
Current status: HELD — Still unpaid as of the second review on the same profile, dated 12 April 2021, which says there has been no response "for 2 months" after a new bank account was added and approved. No later update.
Merchant: Merchant account, Euro payouts, Country not stated. Reported by: A Stripe user, review #2470255 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe announced two payouts, on 15 June and 6 July 2020, worth about 32,000 euros in total, that they were never paid, and that Stripe did not answer their lawyer. After a bank account update that Stripe approved, the reviewer says the money still did not arrive.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0295 · StripeFiled 2026-09-30

Amount held: Not stated (no amount given)
Held since: May 2021: the account was opened on 7 May 2021 and the first sale was on 8 May 2021
Hold period stated by the processor: None stated; no payout after "3-4 weeks" in a review dated 19 May 2021
Current status: HELD — No payout as of the review of 19 May 2021. No later update from the reviewer.
Merchant: New seller, Country not stated. Reported by: A Stripe user, review #2560659 on the PissedConsumer page for Stripe.
Account as given: The reviewer says they opened a Stripe account on 7 May 2021, made several sales from 8 May, verified their identity when asked, and had still not received a payout after what they call three to four weeks.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0294 · StripeFiled 2026-09-30

Amount held: $7,200 (entered in the review’s "Loss" field as $7,200; the text says "almost 8 THOUSAND DOLLARS")
Held since: About 24 June 2022: the reviewer says the release date has been moved back "every day since June 24th", in a review dated 20 July 2022
Hold period stated by the processor: None stated; the reviewer says the reason given was "terms and service"
Current status: HELD — Still held as of the review of 20 July 2022. No later update from the reviewer.
Merchant: Business account, Country not stated. Reported by: A Stripe user, review #3778319 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe held almost eight thousand dollars and blocked use of the account under the "terms and service" with no specific reason, that the phone support stopped being available once the account was shut down, and that a screenshot shows the date having been pushed back every day since 24 June.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0293 · StripeFiled 2026-09-30

Amount held: $1,486 (entered in the review’s "Loss" field as $1,486)
Held since: January 2023: the reviewer says Stripe closed the account "earlier this year" and that the January hold was to run 90 days
Hold period stated by the processor: 90 days, according to the reviewer
Current status: HELD — Still unpaid as of the review of 23 August 2023. No later update from the reviewer.
Merchant: Merchant account, Country not stated. Reported by: A Stripe user, review #4995326 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe closed the account, kept the remainder of the funds to see whether there would be returns or chargebacks, and said it would release them after 90 days. That was in January; by August the money had not been released.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0292 · StripeFiled 2026-09-30

Amount held: Not stated (no held amount given; the reviewer writes that the business took one payment of "11k" a month)
Held since: About October 2023: "2 months" in a review dated 15 December 2023
Hold period stated by the processor: Up to 6 months, according to the reviewer, who says they were told Stripe can hold money that long
Current status: HELD — Still held as of the review of 15 December 2023. No later update from the reviewer.
Merchant: Business with a government contract, Country not stated. Reported by: A Stripe user, review #5432434 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe processed one payment of about 11k a month on a government contract for five months, then paused payouts because it said their website was not reachable, and later said the business was too high risk without explaining. Two months on, they say it was still holding the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0291 · StripeFiled 2026-09-30

Amount held: $5,000 (entered in the review’s "Loss" field as $5,000)
Held since: About April 2021: the reviewer says "three years" in a review dated 2 April 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 2 April 2024. No later update from the reviewer.
Merchant: Business account, Country not stated. Reported by: A Stripe user, review #5758274 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe has been holding their money for three years and will not give access to the Stripe account to retrieve it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0290 · StripeFiled 2026-09-30

Amount held: $50,000 (entered in the review’s "Loss" field as $50,000)
Held since: About January 2024: the reviewer says the money had been held "now 5 months" in a review dated 1 June 2024
Hold period stated by the processor: Indefinite: the reviewer says Stripe said it will not be paying out
Current status: HELD — Still held as of the review of 1 June 2024. No later update from the reviewer.
Merchant: Service provider, Country not stated. Reported by: A Stripe user, review #5893278 on the PissedConsumer page for Stripe.
Account as given: The reviewer says a customer paid them for services, that Stripe has held the money for five months, and that it said it would not pay it out, would not refund the customer and gave no reason.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0289 · StripeFiled 2026-09-30

Amount held: $506 (entered in the review’s "Loss" field as $506)
Held since: About early June 2024: the review is dated 3 June 2024
Hold period stated by the processor: None stated
Current status: HELD — Still frozen as of the review of 3 June 2024. No later update from the reviewer.
Merchant: Business account, Country not stated. Reported by: A Stripe user, review #5897557 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe froze their account over a dispute they say they won within a month, and that support was automated messages with no person to help them get their funds out.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0288 · StripeFiled 2026-09-30

Amount held: Not stated (no amount given)
Held since: About late May 2024: "2 weeks" in a review dated 10 June 2024
Hold period stated by the processor: None stated; the reviewer says Stripe has not said when the money will be released
Current status: UNKNOWN — The review page carries a "Resolved" label but the review says nothing about how it was resolved, so we cannot say whether the money was released.
Merchant: Business that takes card payments for customers, Country not stated. Reported by: A Stripe user, review #5912546 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe took over payment processing for a company they had used for fifteen years, that it has held their money for two weeks, and that it has not said when it will release the money their customers already paid.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0287 · StripeFiled 2026-09-30

Amount held: Not stated (the reviewer writes "£30k+"; the review’s "Loss" field says $30,000, which is not the currency the text uses)
Held since: Not dated precisely; the review is dated 12 August 2024
Hold period stated by the processor: None stated
Current status: HELD — Still held as of the review of 12 August 2024. No later update from the reviewer.
Merchant: Business account, Country not stated. Reported by: A Stripe user, review #6043988 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe asked for information, that they provided it, and that Stripe then took payments and claimed an issue without saying what it is, leaving over £30,000 held. They say they sent more than 30 requests for clarification without an answer.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0286 · StripeFiled 2026-09-30

Amount held: Not stated (no amount given)
Held since: November 2024: the review is dated 20 November 2024
Hold period stated by the processor: 120 days, according to the reviewer
Current status: HELD — Still held as of the review of 20 November 2024. No later update from the reviewer.
Merchant: Small business, Country not stated. Reported by: A Stripe user, review #6254805 on the PissedConsumer page for Stripe.
Account as given: The reviewer says they accidentally refunded their first transaction in the app, could not reverse it, could not get support by phone or the AI chat, and were then told Stripe would hold their funds for 120 days instead of processing the payment.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0285 · StripeFiled 2026-09-30

Amount held: $1,500 (entered in the review’s "Loss" field as $1,500)
Held since: About January 2024: the reviewer says the account was blocked "more then year ago" in a review dated 20 January 2025
Hold period stated by the processor: None stated
Current status: HELD — Still unrefunded as of the review of 20 January 2025. No later update from the reviewer.
Merchant: Business account, Country not stated. Reported by: A Stripe user, review #6387698 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe closed the account after the business started making money, blocked it more than a year earlier, and still had not refunded the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0284 · StripeFiled 2026-09-30

Amount held: Not stated (no amount given)
Held since: June 2026: the review is dated 18 June 2026
Hold period stated by the processor: 14 days, according to the reviewer
Current status: HELD — Reported as a current delay in the review of 18 June 2026. No later update from the reviewer.
Merchant: Small business taking invoice payments by card, Country not stated. Reported by: A Stripe user, review #7268297 on the PissedConsumer page for Stripe.
Account as given: The reviewer says Stripe flagged their card-not-present transactions as potentially fraudulent and delayed payouts by 14 days, and that there is no phone support.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0283 · PayoneerFiled 2026-09-29

Amount held: $50 (entered in the review’s "Loss" field as $50)
Held since: September 2018: in a review dated 20 September 2018
Hold period stated by the processor: None. The reviewer says Payoneer said their address was not enough and gave no reason for rejecting it
Current status: RELEASED — Released: in an update of 22 September 2018 the reviewer writes "They pay my money".
Merchant: Individual account, Country not stated. Reported by: A new account holder, review #1360646 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says that when money arrived in their new account Payoneer said their address was not sufficient and would not explain why. Two days later they updated the review: "They pay my money".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0282 · PayoneerFiled 2026-09-29

Amount held: Not stated (no amount given)
Held since: About late February 2024: "almost a month", in a review dated 25 March 2024
Hold period stated by the processor: None stated
Current status: HELD — Still waiting as of the reviewer’s update of 26 April 2024, which reports "further delays". No later update.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #5733759 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they had been waiting almost a month for their money to be released and planned to complain to the CFPB; a month later they wrote that there had been only further delays.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0281 · PayoneerFiled 2026-09-29

Amount held: Not stated (no amount given)
Held since: July 2026: in a review dated 24 July 2026
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 24 July 2026. No later update from the reviewer.
Merchant: eBay seller paid through Payoneer, Country not stated. Reported by: An eBay seller, review #7354998 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says eBay required them to use Payoneer, and that Payoneer would not let them withdraw the money it was holding, asking five times for photos it said were unreadable.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0280 · PayoneerFiled 2026-09-29

Amount held: $150 (entered in the review’s "Loss" field as $150)
Held since: About 2017: closed "for over a year", in a review dated 18 May 2018
Hold period stated by the processor: None. The reviewer says support only said the account was shut down "for undisclosed reasons"
Current status: HELD — Held as of the review of 18 May 2018. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #1258886 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their account had been closed with funds in it for over a year and that support would only say it was shut down for undisclosed reasons.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0279 · PayoneerFiled 2026-09-29

Amount held: $90 (entered in the review’s "Loss" field as $90)
Held since: About 6 March 2020: "5 days", in a review dated 11 March 2020
Hold period stated by the processor: None stated
Current status: HELD — Locked as of the review of 11 March 2020. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #1820020 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their account locked after they mistyped a phone security code while withdrawing, that five days of emails went unanswered, and that their money was stuck in the account meanwhile.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0278 · PayoneerFiled 2026-09-29

Amount held: $194 (entered in the review’s "Loss" field as $194)
Held since: August 2021: first salary, in a review dated 4 January 2022
Hold period stated by the processor: None stated
Current status: HELD — Pending as of the review of 4 January 2022. No later update from the reviewer.
Merchant: Paid by the Uplive app, Country not stated. Reported by: A streamer paid by Uplive, review #3227509 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their first salary from Uplive, from August, was still pending in Payoneer in January, and asks for it to be released.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0277 · PayoneerFiled 2026-09-29

Amount held: $382 (entered in the review’s "Loss" field as $382)
Held since: About 4 November 2021: sent "3 days prior", in a review dated 7 November 2021
Hold period stated by the processor: None stated
Current status: HELD — Pending as of the review of 7 November 2021. No later update from the reviewer.
Merchant: Freelancer, Country not stated. Reported by: A freelancer paid by a client, review #3046541 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says a client’s payment was still pending three days after it was sent, though it showed as approved on the client’s side, and that Payoneer was "still holding the payment".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0276 · PayoneerFiled 2026-09-29

Amount held: $2,000 (entered in the review’s "Loss" field as $2000)
Held since: 2 September 2020: payment received, in a review dated 10 September 2020
Hold period stated by the processor: 48 hours: the reviewer says this is what the last agent told them
Current status: HELD — Pending as of the review of 10 September 2020. No later update from the reviewer.
Merchant: New individual account, Country not stated. Reported by: A first-time account holder, review #2162838 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their first payment, received on 2 September 2020, was still pending more than a week later, though an agent had said they could collect it within 48 hours.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0275 · PayoneerFiled 2026-09-29

Amount held: $94 (entered in the review’s "Loss" field as $94; the reviewer calls it 4,000 pesos)
Held since: About September 2020: in a review dated 11 September 2020
Hold period stated by the processor: 1–5 business days: the reviewer says this is what they were told, and that it had been longer
Current status: HELD — On hold as of the review of 11 September 2020. No later update from the reviewer.
Merchant: Creator paid through Patreon, Not stated; the reviewer gives the amount in pesos. Reported by: A creator paid through Patreon, review #2165204 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says a Patreon payment was still on hold or pending past the 1–5 business days they had been told, and asks how to withdraw it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0274 · PayoneerFiled 2026-09-29

Amount held: $80 (entered in the review’s "Loss" field as $80)
Held since: October 2020: in a review dated 12 October 2020
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 12 October 2020. No later update from the reviewer.
Merchant: New individual account, Country not stated. Reported by: A new account holder, review #2222339 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they deposited a small amount to try the service, that Payoneer "kept my money on hold", and that they could not reach anyone by chat or phone.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0273 · PayoneerFiled 2026-09-29

Amount held: $165 (entered in the review’s "Loss" field as $165)
Held since: January 2021: in a review dated 28 January 2021
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 28 January 2021. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #2398874 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their money was stuck in pending and that they got no response to their requests to release it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0272 · PayoneerFiled 2026-09-29

Amount held: $175 (entered in the review’s "Loss" field as $175)
Held since: August 2022: in a review dated 13 August 2022
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 13 August 2022. No later update from the reviewer.
Merchant: Individual using the Payoneer app, Country not stated. Reported by: An app user, review #3849637 on the PissedConsumer page for Payoneer.
Account as given: The reviewer, under the title "The payment is blocked", says their payment was still not released and asks how long it will take.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0271 · PayoneerFiled 2026-09-29

Amount held: $199 (entered in the review’s "Loss" field as $199)
Held since: December 2020: in a review dated 28 December 2020
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 28 December 2020. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #2354979 on the PissedConsumer page for Payoneer.
Account as given: The reviewer, under the title "My amount is blocked", asks Payoneer to approve their bank account and unblock the amount.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0270 · PayoneerFiled 2026-09-29

Amount held: $450 (entered in the review’s "Loss" field as $450)
Held since: February 2026: in a review dated 10 February 2026
Hold period stated by the processor: None. The reviewer says Payoneer said it was resolved but that they still had to wait
Current status: HELD — Held as of the review of 10 February 2026. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #7083339 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they needed their account unblocked to get their funds, and that Payoneer said it was resolved but told them to wait and call back.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0269 · PayoneerFiled 2026-09-29

Amount held: $300 (entered in the review’s "Loss" field as $300)
Held since: May 2021: in a review dated 27 May 2021
Hold period stated by the processor: None. The reviewer says support would not accept their three government-issued IDs in place of a driver’s licence or passport
Current status: HELD — Held as of the review of 27 May 2021. No later update from the reviewer.
Merchant: Individual receiving pay, Philippines (stated in the review). Reported by: An account holder in the Philippines, review #2574258 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they could not get their pay out of Payoneer because it wanted a driver’s licence or passport, which they do not have, and would not accept the three other government-issued IDs they sent.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0268 · PayoneerFiled 2026-09-29

Amount held: $600 (entered in the review’s "Loss" field as $600)
Held since: About 2019: in a review dated 4 October 2019
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 4 October 2019. No later update from the reviewer.
Merchant: Individual paid through Ditto, Country not stated. Reported by: An account holder paid through Ditto, review #1671788 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer changed its rules and required verification, that after they sent ID and banking details and spent hours on the phone they were told again to verify, and that "my money is sitting in their account".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0267 · PayoneerFiled 2026-09-29

Amount held: $50 ("almost $50", in the review: a balance of "$29 i guess" and a $20.64 refund)
Held since: October 2022: in a review dated 26 October 2022
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 26 October 2022. No later update from the reviewer.
Merchant: Individual paying sellers through Payoneer, Country not stated. Reported by: A buyer, review #4104156 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account after they asked for a refund from a seller, and that they lost their balance of about $29 and the $20.64 they wanted back.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0266 · PayoneerFiled 2026-09-29

Amount held: $117 (entered in the review’s "Loss" field as $117)
Held since: About March 2024: in a review dated 26 March 2024
Hold period stated by the processor: None stated
Current status: HELD — Held as of the reviewer’s update of 3 April 2024. No later update.
Merchant: Seller on marketplaces for almost two decades, Country not stated. Reported by: A seller, review #5737690 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer would not let them correct their registration details and so they could not withdraw. In an update they say Payoneer offered a card as the fix for funds "held with them for weeks and weeks", and the card did not work either.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0265 · PayoneerFiled 2026-09-29

Amount held: Not stated (no amount given)
Held since: Early 2019: "for over 3 months", in a review dated 7 May 2019
Hold period stated by the processor: None. The reviewer says Payoneer told them the account would be closed once they withdrew their funds to a bank account
Current status: HELD — Held as of the review of 7 May 2019. No later update from the reviewer.
Merchant: Freelancer paid through Fiverr, account since 2017, Country not stated. Reported by: A Fiverr seller, review #1529656 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account pending ID verification, then disabled their USD balance and card over a date-of-birth mismatch while payments kept arriving, and told them to withdraw to a bank account that it would not let them add.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0264 · PayoneerFiled 2026-09-29

Amount held: $40 (entered in the review’s "Loss" field as $40)
Held since: 6 October 2022: account blocked, in a review dated 13 October 2022
Hold period stated by the processor: None. The reviewer says Payoneer rejected their rental agreement as "too old or expired" and then a bank statement
Current status: HELD — Held as of the review of 13 October 2022. No later update from the reviewer.
Merchant: Individual account used to receive pay, Not stated; the reviewer says they were living in a foreign country. Reported by: An account holder living abroad, review #4072949 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account on 6 October 2022, for the second time in about two years, and refused them access to their funds after rejecting their Spanish-language rental agreement and a bank statement.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0263 · PayoneerFiled 2026-09-29

Amount held: $3,000 (entered in the review’s "Loss" field as $3000)
Held since: About September 2018: in a review dated 3 October 2018
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 3 October 2018. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #1372714 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account because of a misaddressed payment, kept sending the same request for documents they had already supplied, and "have a lot of my money and will not give me access".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0262 · PayoneerFiled 2026-09-29

Amount held: $3,000 ("about $3000", in the review)
Held since: November 2017: in a review dated 17 November 2017
Hold period stated by the processor: None stated
Current status: HELD — Frozen as of the review of 17 November 2017. No later update from the reviewer.
Merchant: Individual using a Payoneer account and card, Country not stated. Reported by: An account holder, review #1132764 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says that after months of use Payoneer asked for proof of residence, declined the five documents they sent, and froze the account "with about $3000 of my earned money in it", and that later letters went unanswered.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0261 · PayoneerFiled 2026-09-29

Amount held: $1,760 (entered in the review’s "Loss" field as $1760)
Held since: About mid-2017: "more than 6 months" of correspondence, in a review dated 18 December 2017
Hold period stated by the processor: None. The reviewer says Payoneer requires them to receive a replacement card before they can reach the money
Current status: HELD — Held as of the review of 18 December 2017. No later update from the reviewer.
Merchant: Individual receiving Airbnb payouts, Country not stated. Reported by: An account holder paid through Airbnb, review #1150544 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account entirely after they lost their card, that for more than six months it asked in turn for their ID, a lease and a utility bill, and that it would not unlock the account or release the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0260 · PayoneerFiled 2026-09-29

Amount held: $4,000 ("some $4000", in the review)
Held since: December 2014: account locked, in a review dated 31 March 2015
Hold period stated by the processor: None. The reviewer quotes support saying it could not give "any information about your account closing for security reasons"
Current status: HELD — Held as of the review of 31 March 2015, four months on. No later update from the reviewer.
Merchant: Business account used since 2014, Country not stated. Reported by: An account holder, anonymous review #615867 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they found their account locked in December 2014 with about $4,000 in it, that their appeal was denied, and that four months later support still could not tell them anything, though their account had a zero chargeback rate.
Verification: Taken from a source published by the person it happened to — source · archived copy
Anonymous review with no page of its own on PissedConsumer; it was on this page of the Payoneer listing on 29 September 2026, and the archived copy fixes it there.

HF-2026-0259 · PayoneerFiled 2026-09-29

Amount held: $1,000 ("Amount 1000.00", in the Payoneer email the reviewer quotes)
Held since: About July 2016: payment made "8 days ago", in a review dated 7 August 2016
Hold period stated by the processor: Seven business days: the reviewer quotes Payoneer’s email that the payer had been asked for documents and the payment would be rejected if none came within 7 business days
Current status: HELD — On hold as of the review of 7 August 2016. No later update from the reviewer.
Merchant: Seller paid by a customer through Payoneer, Not stated (Santiago, on the review page). Reported by: A new account holder in Santiago, anonymous review #896436 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says a customer’s payment of 1,000 was on hold eight days after it was made, and quotes Payoneer’s email saying the payer had been asked to verify their identity and the payment would be rejected if they did not within seven business days.
Verification: Taken from a source published by the person it happened to — source · archived copy
Anonymous review with no page of its own on PissedConsumer; it was on this page of the Payoneer listing on 29 September 2026, and the archived copy fixes it there.

HF-2026-0258 · PayoneerFiled 2026-09-29

Amount held: Not stated (stated as "700 euro"; not converted to dollars. The "Loss" field says $792)
Held since: June 2017: held "for over a week", in a review dated 28 June 2017
Hold period stated by the processor: None. The reviewer says Payoneer blamed "a technical glitch"
Current status: HELD — Held as of the review of 28 June 2017. No later update from the reviewer.
Merchant: Company accepting Payoneer payments, Country not stated; amount in euros. Reported by: A company, anonymous review #1067038 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer had been holding 700 euros for over a week because of "a technical glitch" and that support kept saying the case was escalated.
Verification: Taken from a source published by the person it happened to — source · archived copy
Anonymous review with no page of its own on PissedConsumer; it was on this page of the Payoneer listing on 29 September 2026, and the archived copy fixes it there.

HF-2026-0257 · PayoneerFiled 2026-09-29

Amount held: $7,000 ("over 7000 dollars", in the comment)
Held since: October 2018: in a comment dated 12 October 2018
Hold period stated by the processor: None. The commenter says the card and funds were blocked "for no reason"
Current status: HELD — Lost as of the comment of 12 October 2018. No later update.
Merchant: Not stated, Country not stated. Reported by: An anonymous commenter, comment #1579125 on the PissedConsumer page for Payoneer.
Account as given: The commenter says Payoneer blocked their card and funds for no reason, that they lost over 7,000 dollars, and that support was ignoring them.
Verification: Taken from a source published by the person it happened to — source · archived copy
Anonymous review with no page of its own on PissedConsumer; it was on this page of the Payoneer listing on 29 September 2026, and the archived copy fixes it there.

HF-2026-0256 · PayoneerFiled 2026-09-29

Amount held: $1,000 ("about 1000 us", in the review)
Held since: About April 2016: account blocked "a few days" before a review dated 6 April 2016
Hold period stated by the processor: None. The reviewer says support gave only "undisclosed reasons"
Current status: UNKNOWN — Blocked as of the review of 6 April 2016. PissedConsumer shows the review with a "Resolved" label; the reviewer has written nothing saying what happened, so we do not know the outcome.
Merchant: Individual account, Not stated beyond "Europe". Reported by: An account holder in Europe, review #824769 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account with about $1,000 in it and gave only "undisclosed reasons" by email, chat, Facebook and phone.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0255 · PayoneerFiled 2026-09-29

Amount held: $227 ("$227", in the review)
Held since: June 2016: in a review dated 13 June 2016
Hold period stated by the processor: None stated
Current status: HELD — On hold as of the review of 13 June 2016. No later update from the reviewer.
Merchant: Online tutor paid weekly through Payoneer, Country not stated. Reported by: A tutor paid by Wyzant, review #864975 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says that after seven months of prompt small payments from Wyzant, a $227 payment was put on hold for review, and that support had told them the account was fine.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0254 · PayoneerFiled 2026-09-29

Amount held: Not stated (stated as "1500€"; not converted to dollars. The "Loss" field says $1675)
Held since: October 2019: withdrawals locked, in a review dated 20 October 2019
Hold period stated by the processor: None. The reviewer says support called it a verification by a security department
Current status: RELEASED — Released: in updates of 22 October 2019 the reviewer says "Account unlocked", after posting a review on Trustpilot.
Merchant: Company using a Payoneer receiving account for two months, Country not stated; amount in euros. Reported by: A company, review #1685044 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer locked the withdraw button on their company account with 1,500 euros in it and no notice, and that after nine days they posted reviews; two days later they wrote that the account had been unlocked after their Trustpilot review.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0253 · PayoneerFiled 2026-09-29

Amount held: Not stated (stated as "EURO 600"; not converted to dollars)
Held since: August 2018: account locked the day after funding, in a review dated 23 August 2018
Hold period stated by the processor: None. The reviewer says support only said they had violated the terms of use
Current status: HELD — Locked as of the review of 23 August 2018, three days in. No later update from the reviewer.
Merchant: Individual account, Country not stated; amount in euros. Reported by: A new account holder, review #1336638 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says the day after they put 600 euros into their new account it was locked, and that Payoneer said only that they had violated the terms of use and would email them about how to get the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0252 · PayoneerFiled 2026-09-29

Amount held: $1,900 ("$1900", in the review)
Held since: 7 November 2018: account blocked, in a review dated 19 November 2018
Hold period stated by the processor: About six months: the reviewer quotes Payoneer’s reply of 21 November 2018, "You will be given the option to access your funds in May 2019"
Current status: RELEASED — Released: in an update of 27 November 2018 the reviewer says Payoneer’s resolution department "was able to get the funds sent back to my paypal".
Merchant: Individual moving money from PayPal, United States (New York, on the review page). Reported by: An account holder in New York, review #1403346 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account on 7 November 2018 after a $1,900 transfer from PayPal, and quotes a reply saying they would be able to access the funds in May 2019. A week later they wrote that the money had been sent back to PayPal.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0251 · PayoneerFiled 2026-09-29

Amount held: $5,311 ("$5311", in the review)
Held since: About February 2019: "the past 2 weeks", in a review dated 19 February 2019
Hold period stated by the processor: None. The reviewer says support said it was under review with "no timeframe"
Current status: HELD — Under review as of the review of 19 February 2019. No later update from the reviewer.
Merchant: Freelancer, Country not stated. Reported by: A freelancer, review #1475282 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their USD balance with $5,311 in it after they sent everything asked for, told them it was under review with no timeframe, and that clients reported them because they could not finish projects.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0250 · PayoneerFiled 2026-09-29

Amount held: $3,200 (entered in the review’s "Loss" field as $3200)
Held since: 12 February 2019: client’s bank transfer made, in a review dated 11 March 2019
Hold period stated by the processor: None stated
Current status: HELD — Not passed on as of the review of 11 March 2019. No later update from the reviewer.
Merchant: Freelancer requesting client payments through Payoneer, Country not stated. Reported by: A freelancer invoicing a client, review #1490075 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their client made a bank transfer to Payoneer on 12 February 2019 against a payment request, and a month later Payoneer had still not passed it on to them.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0249 · PayoneerFiled 2026-09-29

Amount held: Not stated (stated as "300GBP"; not converted to dollars)
Held since: About April 2019: in a review dated 4 April 2019
Hold period stated by the processor: None. The reviewer quotes Payoneer’s email citing "a violation of our Terms & Conditions"
Current status: HELD — Neither received nor returned to the sender as of the review of 4 April 2019. No later update.
Merchant: Individual receiving a cashback payment from Sony UK, Country not stated; amount in pounds. Reported by: An account holder, review #1507053 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says the first payment into their verified account, a £300 cashback from Sony UK, was met with an email that their access to the service "has been discontinued" and the payment "could not be delivered", and that neither they nor the sender had the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0248 · PayoneerFiled 2026-09-29

Amount held: $700 ("700 usd", in the review)
Held since: June 2019: in a review dated 6 June 2019
Hold period stated by the processor: None stated
Current status: HELD — Not returned as of the review of 6 June 2019. No later update from the reviewer.
Merchant: Individual account used for work, Country not stated. Reported by: An account holder, review #1551909 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked 700 US dollars along with their card and would not return it after three polite requests.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0247 · PayoneerFiled 2026-09-29

Amount held: $500 ("$500", in the comment)
Held since: March 2019: in a comment dated 25 March 2019
Hold period stated by the processor: None stated
Current status: HELD — Blocked as of the comment of 25 March 2019. No later update.
Merchant: Not stated, Mexico. Reported by: An account holder in Mexico, comment #1664771 under a review on the PissedConsumer page for Payoneer.
Account as given: The commenter says Payoneer suddenly blocked their account with $500 in it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0246 · PayoneerFiled 2026-09-29

Amount held: $5,498 ("$5498", in the comment)
Held since: March 2019: in a comment dated 23 March 2019
Hold period stated by the processor: None stated
Current status: HELD — Held as of the comment of 23 March 2019. A Payoneer reply under it asks for account details; no later update from the commenter.
Merchant: Not stated, Not stated (the commenter says they are "from africa"). Reported by: An account holder in Africa, comment #1664194 under a review on the PissedConsumer page for Payoneer.
Account as given: The commenter says Payoneer blocked them from its service and will not release their funds, $5,498.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0245 · PayoneerFiled 2026-09-29

Amount held: $2,343.19 ("$2,343.19", in the review)
Held since: March 2020: withdrawal returned and balances blocked, in a review dated 16 April 2020
Hold period stated by the processor: None. The reviewer says Payoneer emailed that the account and balances were blocked and "the decisions remain the same"
Current status: HELD — Blocked as of the review of 16 April 2020. No later update from the reviewer.
Merchant: Freelancer on Fiverr, Nigeria. Reported by: A Fiverr freelancer in Nigeria, review #1873085 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they moved $2,343.19 from Fiverr to Payoneer in March 2020, a withdrawal to their approved bank account came back to the balance, and after sending a photo with their ID and Fiverr screenshots they were told by email the account and balances were blocked.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0244 · PayoneerFiled 2026-09-29

Amount held: $2,000 ("more than $2,000", in the comment)
Held since: October 2022: in a comment dated 23 January 2023
Hold period stated by the processor: None stated
Current status: HELD — "We are still without our $2,000", in the comment of 23 January 2023. No later update.
Merchant: Business, Country not stated; the commenter mentions a driver’s licence. Reported by: A business, comment #2300896 under a review on the PissedConsumer page for Payoneer.
Account as given: The commenter says Payoneer is holding more than $2,000 of their money, that they had been trying to fix it since October 2022 and sent the documents requested several times, and were still without it.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0243 · PayoneerFiled 2026-09-29

Amount held: $1,893 (entered in the review’s "Loss" field as $1893)
Held since: October 2020: "one month" before a review dated 6 November 2020
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 6 November 2020. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #2269017 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer had been holding back their US dollars for a month and they could not withdraw to their bank account.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0242 · PayoneerFiled 2026-09-29

Amount held: $3,000 (entered in the review’s "Loss" field as $3000)
Held since: About January 2021: payments pending "10 months", in a review dated 10 November 2021
Hold period stated by the processor: None stated
Current status: HELD — Pending as of the review of 10 November 2021. No later update from the reviewer.
Merchant: Freelance designer, Country not stated. Reported by: A freelance designer on Upwork and Fiverr, review #3053930 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says payments from Upwork and Fiverr had been pending in their Payoneer account for ten months, and that Payoneer would neither issue a new card nor return the payments to their source, after they provided every document requested.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0241 · PayoneerFiled 2026-09-29

Amount held: Not stated (stated as "2,910 euros"; not converted to dollars. The "Loss" field says $4000)
Held since: 10 November 2021: payout arrived on a card blocked since December 2020, in a review dated 13 November 2021
Hold period stated by the processor: None. The reviewer says the card had been blocked for six months without transactions
Current status: HELD — Not withdrawn as of the review of 13 November 2021. No later update from the reviewer.
Merchant: Holiday rental paid out by Airbnb, Country not stated; amount in euros. Reported by: A self-catering holiday rental, review #3062480 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says an Airbnb payout of 2,910 euros reached their Payoneer account on 10 November 2021, but the card had been blocked since December 2020 for inactivity, so they could not withdraw it at any ATM or to their business bank account.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0240 · PayoneerFiled 2026-09-29

Amount held: $5,000 ("more than $5,000 Dollars", in the review)
Held since: About March 2021: "9 months" before a review dated 1 December 2021
Hold period stated by the processor: None. The reviewer says Payoneer kept asking for the same documents again
Current status: HELD — Held as of the review of 1 December 2021. No later update from the reviewer.
Merchant: Not stated, Country not stated. Reported by: An account holder, review #3113097 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer had kept more than $5,000 of theirs for nine months and locked the account, repeatedly asking them to resend documents already attached, with no one able to say why.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0239 · PayoneerFiled 2026-09-29

Amount held: $304 (entered in the review’s "Loss" field as $304)
Held since: 17 March 2022: incoming payment put on hold, in a review dated 21 March 2022
Hold period stated by the processor: None stated
Current status: HELD — On hold as of the review of 21 March 2022. No later update from the reviewer.
Merchant: Account receiving and sending payments, Country not stated. Reported by: A regular user since 2021, review #3421533 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says a payment they received on 17 March 2022 was put on hold even though they had received and sent many payments since the year before.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0238 · PayoneerFiled 2026-09-29

Amount held: $1,277 (entered in the review’s "Loss" field as $1277)
Held since: April 2022: account blocked, in a review dated 7 April 2022
Hold period stated by the processor: None stated
Current status: HELD — Blocked as of the review of 7 April 2022. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #3467941 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their Payoneer account is blocked with funds in it and support has not resolved their request to withdraw them.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0237 · PayoneerFiled 2026-09-29

Amount held: $993 (entered in the review’s "Loss" field as $993)
Held since: May 2022: account closed, in a review dated 30 May 2022
Hold period stated by the processor: None. The reviewer says the reasons "cannot be revealed"
Current status: HELD — Blocked as of the update of 31 May 2022. No later update from the reviewer.
Merchant: UX and UI designer contracted through Upwork, Country not stated. Reported by: A graphic designer working through Upwork, review #3622363 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says that after a year of use their account was closed and the money in it frozen, that Payoneer would not say why, and that it would not return the money to its source either.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0236 · PayoneerFiled 2026-09-29

Amount held: $20,000 (entered in the review’s "Loss" field as $20000)
Held since: 13 June 2022: account blocked, in a review dated 20 July 2022
Hold period stated by the processor: First six months, then indefinitely: the reviewer says support said on 14 and 16 June that the funds were frozen for six months, and on 19 July emailed that they were frozen indefinitely
Current status: HELD — Frozen "indefinitely" as of the review of 20 July 2022. No later update.
Merchant: Freelancer keeping savings in Payoneer, Country not stated. Reported by: A freelancer since 2018, review #3778636 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account on 13 June 2022, told them the funds were frozen for six months, emailed on 6 July that the account was closed permanently and on 19 July that the funds were frozen indefinitely. They quote a Payoneer term allowing it to limit access to funds "for up to 180 days".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0235 · PayoneerFiled 2026-09-29

Amount held: $15,000 (entered in the "Loss" field of both 2022 reviews as $15000)
Held since: June 2022: account blocked, in a review dated 8 June 2022
Hold period stated by the processor: None. The reviewer says the reason was unknown and Payoneer refused withdrawal
Current status: HELD — Still refused as of the review of 11 August 2022. The same page has an earlier review (#2480783, 30 March 2021) about a block of "around 5k" for 22 days, which we have not counted separately.
Merchant: Individual account, Country not stated. Reported by: An account holder, reviews #3649703 and #3842264 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account for unknown reasons with funds in it and refused every request to withdraw the remaining balance.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0234 · PayoneerFiled 2026-09-29

Amount held: $400 (entered in the review’s "Loss" field as $400)
Held since: September 2022: balance blocked after three months of use, in a review dated 5 September 2022
Hold period stated by the processor: None stated
Current status: HELD — Blocked as of the review of 5 September 2022. No later update from the reviewer.
Merchant: Individual account used for work, Country not stated. Reported by: An account holder, review #3923266 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says that after three months of use and completing verification their balance was blocked without warning and they could not withdraw their money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0233 · PayoneerFiled 2026-09-29

Amount held: $2,545 (entered in the review’s "Loss" field as $2545)
Held since: Late October 2022: USD account blocked "for 6 days", in a review dated 3 November 2022
Hold period stated by the processor: None. The reviewer says support told them "nobody knows when it will be finished"
Current status: HELD — Blocked as of the review of 3 November 2022. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #4121662 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their USD account was blocked for review with no reason given, that support could not say when access to the funds would return, and that Payoneer refused their request to return the money and close the account.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0232 · PayoneerFiled 2026-09-29

Amount held: $8,800 (entered in the review’s "Loss" field as $8800)
Held since: 14 July 2023: account blocked, in a review dated 16 August 2023
Hold period stated by the processor: None. The reviewer says support promised 24 hours, then 3–5 business days, about eight times
Current status: HELD — In the update of 15 September 2023 the reviewer says there was still no explanation and they closed the account "despite loosing money".
Merchant: Airbnb property paid out through Payoneer for about five years, Country not stated. Reported by: An Airbnb host, review #4958506 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says the account they used for an Airbnb property was blocked on 14 July 2023 with no explanation, that support promised it would be active within 24 hours and then within 3–5 business days, about eight times, and a month later they closed the account having lost money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0231 · PayoneerFiled 2026-09-29

Amount held: $653 (entered in the review’s "Loss" field as $653)
Held since: June 2023: payment from Pond5 cancelled, in a review dated 2 March 2024
Hold period stated by the processor: None. The reviewer says the payment was cancelled "without reason"
Current status: UNKNOWN — Not released as of the review of 2 March 2024, almost a year on. PissedConsumer shows the review with a "Resolved" label; the reviewer has written nothing saying what happened, so we do not know the outcome.
Merchant: Freelance composer paid by music libraries since 2017, Country not stated. Reported by: A freelance music composer, review #5671440 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says that after dozens of payments a year since 2017, in June 2023 Payoneer cancelled a payment from Pond5 without reason or contact, and that almost a year later the money was "still not released and remains in their possession".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0230 · PayoneerFiled 2026-09-29

Amount held: $100 (entered in the review’s "Loss" field as $100)
Held since: March 2024: in a review dated 7 March 2024
Hold period stated by the processor: None. The reviewer says Payoneer emailed that it would close the account after their ID was not accepted
Current status: HELD — Withheld as of the update of 8 March 2024; the reviewer says Payoneer told them to take the money out but none of the options worked.
Merchant: Freelancer paid through Upwork, Country not stated. Reported by: An Upwork freelancer, review #5685890 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer asked for ID or a passport after letting them withdraw from Upwork, did not accept their ID, emailed that it would close the account, and is "withholding my money", and that it also took a $30 annual fee.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0229 · PayoneerFiled 2026-09-29

Amount held: $6,300 ("5900 euros" deposited, in the review; the "Loss" field and the reviewer’s update say $6300)
Held since: Account opened about five months before reviews dated 26 and 28 March 2024 and frozen a month after opening
Hold period stated by the processor: None. The reviewer describes a five-month verification process and then permanent closure
Current status: HELD — "They really stool my 6300$", in the update of 3 April 2024. No later update.
Merchant: Individual account, Country not stated; amount deposited in euros. Reported by: An account holder, reviews #5737342 and #5743288 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they deposited 5,900 euros, the account was frozen a month later and put through a five-month verification, a transfer to their bank then stayed pending for over a month, and the account was closed permanently with the funds not returned.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0228 · PayoneerFiled 2026-09-29

Amount held: Not stated (stated as "10.000 euros"; not converted to dollars. The "Loss" field says $11)
Held since: March 2024: payment cancelled, in a review dated 28 March 2024
Hold period stated by the processor: None stated
Current status: HELD — "Not resolved", in the reviewer’s update of 13 April 2024.
Merchant: Not stated, Country not stated; amount in euros. Reported by: A long-time account holder, review #5745061 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer cancelled a payment of 10,000 euros to them and the money was never returned, that more than ten business days later support gave the same answer every time, and in an update two weeks later that it was still not resolved.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0227 · PayoneerFiled 2026-09-29

Amount held: $778 ("$778 available", in the review)
Held since: May 2024: account closed, in a review dated 4 May 2024
Hold period stated by the processor: None stated
Current status: HELD — Not withdrawn as of the review of 4 May 2024. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #5840911 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says they have $778 in their Payoneer account but the account is closed, and asks how to withdraw the remaining balance.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0226 · PayoneerFiled 2026-09-29

Amount held: $4,200 ("my $4200", in the review)
Held since: Account locked "for over two months" before a review dated 23 May 2024
Hold period stated by the processor: None. The reviewer says Payoneer called it an "ordinary routine review"
Current status: HELD — Locked as of the review update of 23 May 2024 ("it’s been more than 60"). No later update.
Merchant: Individual account, Country not stated. Reported by: A customer of ten years, review #5873454 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer locked their account for what it called an "ordinary routine review", holding $4,200 for over two months even after they sent every document requested.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0225 · PayoneerFiled 2026-09-29

Amount held: $9,000 ("around $9000", in the review; the "Loss" field says $9000)
Held since: Funds locked about three months before a review dated 23 May 2024
Hold period stated by the processor: Up to six months: the reviewer says Payoneer first said 7–10 days, then up to a month, then that the audit "takes up to 6 months" with the funds locked until then
Current status: HELD — Locked as of the review of 23 May 2024, three months in. No later update from the reviewer.
Merchant: Web and application development, paying contractors, Country not stated. Reported by: A web and application developer, review #5874995 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer blocked their account after what it called a routine audit, said they had violated its terms without saying how, and moved its estimate from 7–10 days to a month to "up to 6 months" with the funds locked until then; three months later they were still waiting on around $9,000.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0224 · PayoneerFiled 2026-09-29

Amount held: $400 ("More than $400", in the review’s title; the "Loss" field says $400)
Held since: eBay payouts "under review" for more than 25 days before a review dated 25 June 2024
Hold period stated by the processor: None. The reviewer says Payoneer apologised for the delay and said it would inform them by email
Current status: HELD — Under review as of the review of 25 June 2024. No later update from the reviewer.
Merchant: eBay store paid out through Payoneer, Country not stated. Reported by: An eBay seller, review #5945283 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says eBay sent their sales money to Payoneer more than 25 days earlier and the payments were still "under review", after six tickets, with nothing left for them to send to verification.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0223 · PayoneerFiled 2026-09-29

Amount held: $1,000 ("over $1,000 held by Payoneer from my employer", in the review; the "Loss" field says $1)
Held since: July 2024: account blocked after over a month of tax document checks, in a review dated 10 July 2024
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 10 July 2024. No later update from the reviewer.
Merchant: Employee paid by direct deposit through Payoneer, Country not stated. Reported by: A worker paid by their employer through Payoneer, review #5977457 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their employer switched to paying through Payoneer, that after more than a month verifying tax documents the account was blocked and support accused them of having a fake social security number, leaving "over $1,000 held by Payoneer from my employer".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0222 · PayoneerFiled 2026-09-29

Amount held: $1,200 (entered in the review’s "Loss" field as $1200)
Held since: July 2024: payment shown as "upcoming" for almost two weeks, in a review dated 13 July 2024
Hold period stated by the processor: None. The reviewer says support could give no reason or date
Current status: HELD — Not received as of the review of 13 July 2024. No later update from the reviewer.
Merchant: Business receiving customer payments, Country not stated. Reported by: A business, review #5983447 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says a customer’s payment had shown as "upcoming" for almost two weeks without reaching their balance, and that support could not give a reason or a date.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0221 · PayoneerFiled 2026-09-29

Amount held: $20 (entered in the review’s "Loss" field as $20; the review itself says "all my funds" without a figure)
Held since: Receiving accounts put on hold, then blocked two months later, before a review dated 25 July 2024
Hold period stated by the processor: None. The reviewer says Payoneer first called it a "routine check", then blocked the account permanently
Current status: HELD — Held as of the review of 25 July 2024. No later update from the reviewer.
Merchant: Account used to receive payments, Country not stated. Reported by: A four-year account holder, review #6008757 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer put all their receiving accounts on hold for what it called a routine check, then two months later emailed that the account was permanently blocked, and that it holds all their funds without saying which term was broken.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0220 · PayoneerFiled 2026-09-29

Amount held: $34,094 ("over $34,000", in the review; the "Loss" field says $34094)
Held since: About August 2024: balance disabled, in a review dated 16 August 2024
Hold period stated by the processor: None. The reviewer says they got no reason and no deadline
Current status: HELD — Held as of the review of 16 August 2024. No later update from the reviewer.
Merchant: Business account, Country not stated. Reported by: A business, review #6050872 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their balance was disabled with over $34,000 in it, and that support gave no reason, no date for returning the funds, and no word on what they could provide to speed things up.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0219 · PayoneerFiled 2026-09-29

Amount held: $5,000 ("5,000", in the review; the "Loss" field says $5000)
Held since: Account closed before a review dated 4 November 2024
Hold period stated by the processor: None stated
Current status: HELD — Not returned as of the review of 4 November 2024. No later update from the reviewer.
Merchant: Business using Payoneer for standard transactions, Country not stated. Reported by: A business, review #6217300 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer closed their business account and kept 5,000 that was in it, and that as a former customer they cannot reach support and their emails go unanswered.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0218 · PayoneerFiled 2026-09-29

Amount held: $11,000 (entered in the review’s "Loss" field as $11000)
Held since: December 2024: in a review dated 18 December 2024
Hold period stated by the processor: None. The reviewer says Payoneer is holding the money "without any reason"
Current status: HELD — Held as of the review of 18 December 2024. No later update from the reviewer.
Merchant: Not stated, Country not stated. Reported by: An account holder, review #6319205 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer is "holding my money without any reason" and gives no response.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0217 · PayoneerFiled 2026-09-29

Amount held: $167 ("a balance of $167", in the review)
Held since: December 2024: account closed, in a review dated 19 December 2024
Hold period stated by the processor: None. The reviewer says the account was closed without clear communication
Current status: HELD — Not returned as of the review of 19 December 2024. No later update from the reviewer.
Merchant: Individual account, Country not stated. Reported by: An account holder, review #6322039 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their account was closed without clear communication with a balance of $167 in it, and that because it was closed they could not reach support by email or live chat to ask how to get the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0216 · PayoneerFiled 2026-09-29

Amount held: Not stated (no amount given)
Held since: "Security review" for over a month before a review dated 24 December 2024
Hold period stated by the processor: Six months: the reviewer says Payoneer told them to contact it after 24 June 2025, and earlier notice said the account would stay frozen "for 7 more months"
Current status: HELD — Withheld as of the update of 26 December 2024. No later update from the reviewer.
Merchant: Business buying vehicles from companies in Japan, Country not stated. Reported by: A business owner paying suppliers in Japan, review #6332591 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their account was in a "security review" for over a month, then was closed with the funds frozen, and that Payoneer told them it was withholding the funds for six months and to contact it after 24 June 2025. They say the payments in question were to companies in Japan for vehicles, which they had told Payoneer about.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0215 · PayoneerFiled 2026-09-29

Amount held: $500 ("under $500 in total", in the review; the "Loss" field says $500)
Held since: February 2025: account closed, in a review dated 20 February 2025
Hold period stated by the processor: None. The reviewer says Payoneer emailed that it would not give access to the money
Current status: HELD — Not returned as of the review of 20 February 2025; the reviewer says they had gone to the ombudsman. No later update.
Merchant: Business receiving payments through GoCardless, Country not stated. Reported by: A business, review #6449285 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer closed their business account after it received a few payments, under $500 in total, from GoCardless, said these fell on its prohibited list, and sent an email saying it would not give access to the money.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0214 · PayoneerFiled 2026-09-29

Amount held: $35,000 (entered in the review’s "Loss" field as $35000)
Held since: Funds "blocked for months" before a review dated 11 September 2025
Hold period stated by the processor: None. The reviewer says no valid reason or explanation was given
Current status: HELD — Blocked as of the review of 11 September 2025; the reviewer says they had filed a police report and started legal action. No later update.
Merchant: Business using Payoneer as its main account, Country not stated. Reported by: A business owner, review #6855407 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their funds had been blocked for months without a valid reason or explanation, that support gave only vague responses, and that they had filed a police report and started legal action to get the money back.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0213 · PayoneerFiled 2026-09-29

Amount held: $6,550 ("$6,550", in both reviews)
Held since: Balance disabled "for more than two months" before reviews dated 5 March 2026
Hold period stated by the processor: None. The reviewer says support only said the account was "under internal review"
Current status: UNKNOWN — Both reviews of 5 March 2026 say the money was still inaccessible. PissedConsumer shows one of them (#7113180) with a "Resolved" label; the reviewer has written nothing saying what happened, so we do not know the outcome.
Merchant: Business with clients and an office, Turkey (Istanbul, on the review page). Reported by: An account holder in Istanbul, reviews #7113176 and #7113180 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their Payoneer balance had been disabled for more than two months with $6,550 in it, that tickets were closed without an answer, that they had lost clients and faced eviction from their office because they could not pay rent.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0212 · PayoneerFiled 2026-09-29

Amount held: $9,020 (entered in the review’s "Loss" field as $9020)
Held since: 17 January 2026: funds frozen, in a review dated 13 May 2026
Hold period stated by the processor: None. The reviewer says they received no "release timeline" after the account was restricted and then closed following a compliance review
Current status: HELD — Frozen as of the review of 13 May 2026. No later update from the reviewer.
Merchant: Freelance IT support contractor, Country not stated. Reported by: A freelance IT support contractor, review #7211561 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says their account was restricted and later closed after a compliance review, that "since 17 January 2026, my remaining funds have been frozen", and that despite sending documents the answers were generic and did not say which transactions were in question.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0211 · PayoneerFiled 2026-09-29

Amount held: $21,500 (entered in the review’s "Loss" field as $21500)
Held since: July 2026: in a review dated 8 July 2026
Hold period stated by the processor: None stated. The reviewer says Payoneer sent a verification request and blocked the account
Current status: HELD — Held as of the review of 8 July 2026. No later update from the reviewer.
Merchant: Individual account used for ten years, Serbia (Belgrade, on the review page). Reported by: A long-time account holder in Belgrade, review #7314686 on the PissedConsumer page for Payoneer.
Account as given: The reviewer says Payoneer sent a verification request and blocked the account they had used for ten years, then asked questions about a website they no longer have, and that with no chat or ticket available there is "no chance to contact them and get my money released".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0210 · WePayFiled 2026-09-29

Amount held: $500 ("the first $500", in the comment)
Held since: About July 2017: account closed, in a comment dated 7 July 2017
Hold period stated by the processor: None. The commenter says the account was closed without explanation
Current status: HELD — "There is no refund yet and there is no money in my WePay account", as of the comment of 7 July 2017. No later update.
Merchant: Fundraiser for veterans on YouSharing, which used WePay, Not stated. Reported by: A parent whose daughter ran a YouSharing fundraiser, anonymous comment #1348083 under review #787530 on the PissedConsumer page for WePay.
Account as given: The commenter says their daughter used YouSharing, which processed payments through WePay, to raise money for veterans; family members contributed the first $500, and after that the account was closed without explanation. They say there was no refund yet and no money in the WePay account.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0209 · WePayFiled 2026-09-29

Amount held: $170 ("$170 lost", in the comment)
Held since: About July 2017: account closed, in a comment dated 14 July 2017
Hold period stated by the processor: None. The commenter says the account was closed with no explanation
Current status: HELD — Lost as of the comment of 14 July 2017. No later update.
Merchant: Personal fundraiser on YouCaring, which used WePay, Not stated. Reported by: A fundraiser on YouCaring, anonymous comment #1350605 under review #787530 on the PissedConsumer page for WePay.
Account as given: The commenter says they lost $170 because WePay closed their account with no explanation while they were raising money on YouCaring to leave an abusive home, and that some of the money came from family.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0208 · WePayFiled 2026-09-29

Amount held: $260 (entered in the review’s "Loss" field as $260)
Held since: February 2016: account closed, in a review dated 10 February 2016
Hold period stated by the processor: None. The reviewer quotes WePay: "we will not be able to provide you or your business with our services" and "no information is given out in situations like these"
Current status: HELD — The reviewer says the donations "now won’t see the light of day", in the review of 10 February 2016. No later update.
Merchant: Crowdfunding campaign for a daughter’s mission trip, on a site that used WePay, Not stated. Reported by: A crowdfunding campaign owner, review #787530 on the PissedConsumer page for WePay.
Account as given: The reviewer says WePay closed the account of their crowdfunding campaign for a daughter’s mission trip to Puerto Rico and would not say why, quoting WePay: "Our review process is proprietary and, therefore, no information is given out in situations like these." They say donations already made "now won’t see the light of day".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0207 · WePayFiled 2026-09-29

Amount held: Not stated (the review says clients "paid 30k on credit cards" and enters $4500 in the "Loss" field; it does not say how much of it was held)
Held since: May 2020: held "for over a week" before a review dated 9 May 2020
Hold period stated by the processor: None stated. The reviewer says WePay asked for all their information and their clients’ information
Current status: HELD — "STILL NOT RELEASED" and "in pending mode" as of the review of 9 May 2020. No later update from the reviewer.
Merchant: Construction business taking card payments through Chase, processed by WePay, Not stated. Reported by: A construction business with a Chase business account, review #1916227 on the PissedConsumer page for WePay.
Account as given: The reviewer says Chase sold them on the service, that their clients paid 30k on credit cards, and that WePay asked for all their information and their clients’ information and held the funds for over a week without releasing them. They say the money was needed for materials on a construction project that was held up as a result.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0206 · WePayFiled 2026-09-29

Amount held: $1,350 (entered in the review’s "Loss" field as $1350)
Held since: December 2020: in a review dated 30 December 2020
Hold period stated by the processor: None stated. The reviewer says WePay cited a lack of business verification
Current status: HELD — Not deposited as of the review of 30 December 2020. No later update from the reviewer.
Merchant: Established company selling to customers through a new WePay account, Not stated. Reported by: A company in business since 1955, review #2359263 on the PissedConsumer page for WePay.
Account as given: The reviewer says their company set up an account, customers made purchases that the company fulfilled, and WePay would not deposit the funds because of a lack of business verification. They say the company has been in business since 1955 and provided all the documents required, which WePay denied.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0205 · WePayFiled 2026-09-29

Amount held: $24,000 ("$24,000", in the review; the "Loss" field says $24241)
Held since: February 2021: in a review dated 20 February 2021
Hold period stated by the processor: None stated. The reviewer says they could get no answer as to why
Current status: HELD — No answer as of the review of 20 February 2021. No later update from the reviewer.
Merchant: Business with a WePay account, Not stated. Reported by: A business, review #2428442 on the PissedConsumer page for WePay.
Account as given: The reviewer says WePay "have taken $24,000 from our account", that its support line would only communicate by email, and that it could not tell them why or where the money was.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0204 · WePayFiled 2026-09-29

Amount held: $10,716 ("$10,716" in the review’s title; the "Loss" field says $11034)
Held since: March 2021: held "for more than 7 days" before a review dated 9 March 2021, titled "Hold on $10,716"
Hold period stated by the processor: None stated
Current status: HELD — Held as of the review of 9 March 2021. No later update from the reviewer.
Merchant: Account holder receiving payments through WePay, Not stated. Reported by: A WePay account holder, review #2451017 on the PissedConsumer page for WePay.
Account as given: The reviewer says WePay had been holding their $10,000 for more than seven days, while they had a lawsuit on their hands and a family without groceries.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0203 · WePayFiled 2026-09-29

Amount held: $13,500 ("13500.00 deposited", in the review; the "Loss" field says $5000)
Held since: Late June 2021: the money came in "over a week" before a review dated 2 July 2021
Hold period stated by the processor: The reviewer says they were told the money would be in their account on 2 July 2021
Current status: HELD — Not arrived on 2 July 2021, the day it was promised, as of the review that day. No later update from the reviewer.
Merchant: Business invoicing through FreshBooks, whose card payments WePay processed, Not stated. Reported by: A business invoicing through FreshBooks, review #2651880 on the PissedConsumer page for WePay.
Account as given: The reviewer says $13,500 was paid in over a week earlier and they were told it would reach their account on 2 July; it had not, and they could not reach anyone. They say every number listed sent them around in circles and that FreshBooks would not give out a way to reach WePay.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0202 · WePayFiled 2026-09-29

Amount held: $5,000 ("$5000", in the review’s title and text)
Held since: About April 2022: "two months" before a review dated 1 June 2022
Hold period stated by the processor: None stated
Current status: HELD — Not returned as of the review of 1 June 2022. No later update from the reviewer.
Merchant: Account holder with money in WePay, Not stated. Reported by: A WePay account holder, review #3629920 on the PissedConsumer page for WePay.
Account as given: The reviewer says $5,000 has not been returned to their account, that WePay has had it for two months, and gives a support ticket number.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0201 · WePayFiled 2026-09-29

Amount held: $600 (entered in the review’s "Loss" field as $600)
Held since: August 2022: account closed, in a review dated 15 August 2022
Hold period stated by the processor: None stated. The reviewer says no reason was given
Current status: HELD — Unpaid as of the review of 15 August 2022. No later update from the reviewer.
Merchant: Account holder receiving payments through WePay, Not stated. Reported by: A WePay account holder, review #3855692 on the PissedConsumer page for WePay.
Account as given: The reviewer says WePay closed their account with no explanation, that they need their payment, and asks to be given a reason.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0200 · WePayFiled 2026-09-29

Amount held: $5,300 (entered in the review’s "Loss" field as $5300)
Held since: December 2022: in a review dated 26 December 2022, titled "Credit card payments"
Hold period stated by the processor: None stated
Current status: HELD — Not deposited as of the review of 26 December 2022. No later update from the reviewer.
Merchant: Concrete contractor taking card payments, Not stated. Reported by: A concrete contractor, review #4246981 on the PissedConsumer page for WePay.
Account as given: The reviewer, writing for a concrete business, says their deposit from card payments has not been sent to their account and asks WePay to tell them its status.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0199 · WePayFiled 2026-09-29

Amount held: $170 (entered in the review’s "Loss" field as $170)
Held since: February 2023: in a review dated 27 February 2023, titled "Holding payment"
Hold period stated by the processor: None stated
Current status: HELD — Unpaid as of the review of 27 February 2023. No later update from the reviewer.
Merchant: Person receiving payments through WePay, United States. Reported by: A person in Hyattsville, Maryland being paid through WePay, anonymous review #4398791 on the PissedConsumer page for WePay.
Account as given: The reviewer asks why they do not have access to their money, and says they have added two different bank accounts and still not been paid.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0198 · WePayFiled 2026-09-29

Amount held: $6,000 ("over 6k", in the review)
Held since: November 2023: in a review dated 16 November 2023
Hold period stated by the processor: None stated. The reviewer says WePay said it would release the funds, then retracted
Current status: HELD — Held as of the review of 16 November 2023. No later update from the reviewer.
Merchant: Account holder receiving payments through WePay, Not stated. Reported by: A WePay account holder, review #5324670 on the PissedConsumer page for WePay.
Account as given: The reviewer says WePay will not release their funds and keeps asking for information they have already provided, that it said it would release the funds and then retracted, and that it owes them "over 6k". They say there is no phone number to reach it.
Verification: Taken from a source published by the person it happened to — source · archived copy
The review has no page of its own; on 29 September 2026 it was on page 2 of the WePay review listing, newest first, and will move down that list as new reviews arrive. The archived copy holds it as read.

HF-2026-0197 · WePayFiled 2026-09-29

Amount held: $1,550 ("2 payments totalling $1550", in the review)
Held since: December 2023: account closed, in a review dated 9 December 2023
Hold period stated by the processor: None stated. The reviewer says WePay closed the account citing a high risk of chargebacks
Current status: HELD — Held as of the review update of 8 January 2024, after an appeal. No later update from the reviewer.
Merchant: Seller taking card payments through WePay, United States. Reported by: A seller in Exton, Pennsylvania, anonymous review #5410433 on the PissedConsumer page for WePay.
Account as given: The reviewer says WePay closed their account saying there was a high risk of chargebacks, with two payments totalling $1,550 in it that they could not withdraw. In an update a month later they say they had emailed several times and appealed, and WePay was still holding the money "for reasons they cannot discuss further".
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0196 · WePayFiled 2026-09-29

Amount held: $2,900 ("$2900" in review #5429232; the same figure is entered in the "Loss" field of review #5429506)
Held since: November 2023: a client paid an invoice on 9 November 2023 ("11.9.23"), in reviews dated 14 December 2023
Hold period stated by the processor: 120 days. The reviewer says WePay flagged the business as "HIGH RISK" and said it could not get the money for 120 days while it reviewed
Current status: HELD — Held as of the review update of 21 December 2023. No later update from the reviewer.
Merchant: Business invoicing clients through FreshBooks, whose card payments WePay processed, Not stated. Reported by: A business invoicing through FreshBooks, review #5429232 on the PissedConsumer page for WePay, with a second review #5429506 from the same profile the same day.
Account as given: The reviewer says a client paid a $2,900 invoice through FreshBooks, whose card payments WePay processes, and that WePay immediately flagged the business as high risk and told it to wait 120 days while it reviewed. They say it was the one time a client had paid them that way, and that the client could not cancel the payment because the money had already been taken.
Verification: Taken from a source published by the person it happened to — source · archived copy

HF-2026-0195 · EventbriteFiled 2026-09-28

Amount held: $1,100 ("over $1,100 worth", in the review)
Held since: March 2018: the event was cancelled three days before it was due, in a review dated 7 March 2018
Hold period stated by the processor: None stated. The reviewer says they were told refunds were delayed by a "known issue"
Current status: UNKNOWN — No refund as of the review of 7 March 2018. No later update about it from the reviewer.
Merchant: Ticket buyer for a cancelled event (consumer), Not stated. Reported by: A ticket buyer, review #1204935 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says an event was cancelled three days before it was due, and that both the organiser and Eventbrite told them there was a problem issuing refunds because of a "known issue". They say Eventbrite holds ticket proceeds in its own account until they are released to the organiser, and that it was holding more than $1,100 of theirs.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0194 · EventbriteFiled 2026-09-28

Amount held: $240 ("my last pay out of $240", in the review)
Held since: September 2020: the event, postponed from 28 March, took place on 12 September 2020
Hold period stated by the processor: None stated
Current status: HELD — Unpaid as of the review of 25 September 2020. No later update from the reviewer.
Merchant: Event organiser, Not stated. Reported by: An event organiser, review #2190741 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says they had not received their last payout of $240 for an event set for 28 March 2020, postponed and held on 12 September 2020. They say they refunded three people themselves.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0193 · EventbriteFiled 2026-09-28

Amount held: $4,000 (entered in the review’s "Loss" field as $4000)
Held since: April 2021: in a review dated 19 April 2021
Hold period stated by the processor: None stated
Current status: HELD — Unpaid as of the review of 19 April 2021. No later update from the reviewer.
Merchant: Organiser of multiple events in New Orleans, United States. Reported by: The organiser of several events in New Orleans, review #2510695 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says payouts are missing for multiple events in New Orleans and that contacting Eventbrite is very difficult.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0192 · EventbriteFiled 2026-09-28

Amount held: $13,041.58 (the two payouts in the review added together: $5,492.77 and $7,548.81)
Held since: February 2021: the first of the two events was completed on 19 February
Hold period stated by the processor: None stated
Current status: HELD — Neither payout received as of the review of 20 September 2021. No later update from the reviewer.
Merchant: Organiser of a recurring event series, Not stated. Reported by: An event organiser, review #2888286 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says two completed events had not been paid out: one completed on 19 February for $5,492.77 and one on 28 August for $7,548.81. They say they updated their bank account for both and emailed, and that Eventbrite is very hard to reach.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0191 · EventbriteFiled 2026-09-28

Amount held: $477 ("my $477", in the review)
Held since: About January 2022: over a month before the review of 3 March 2022
Hold period stated by the processor: None stated
Current status: HELD — Unpaid as of the review of 3 March 2022. No later update on the page.
Merchant: Event organiser, United States. Reported by: An event organiser in Virginia Beach, Virginia, anonymous review #3380701 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says Eventbrite sent their ticket money to a closed bank account and, after they updated the account, still would not send it. They say it had been over a month with nobody to contact, and that Eventbrite was "holding my $477 hostage".
Verification: Taken from a source published by the person it happened to — source · archived copy
The review has no page of its own; on 28 September 2026 it was on page 51 of the Eventbrite review listing, newest first, and will move down that list as new reviews arrive. The archived copy holds it as read.

HF-2026-0190 · EventbriteFiled 2026-09-28

Amount held: $150 (entered in the review’s "Loss" field as $150)
Held since: March 2022: the event ended on 12 March 2022
Hold period stated by the processor: None stated
Current status: HELD — Unpaid as of the review of 15 March 2022. No later update from the reviewer.
Merchant: Event organiser, United States. Reported by: The organiser of an event in St. Louis, review #3408496 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says they cannot get into their account to update the bank information for their payout, for an event that ended on 12 March 2022.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0189 · EventbriteFiled 2026-09-28

Amount held: $640 (entered in the review’s "Loss" field as $640)
Held since: April 2022: the reviewer says they had been dealing with it since 23 April 2022
Hold period stated by the processor: None stated
Current status: HELD — Unresolved as of the review of 9 May 2022. No later update from the reviewer.
Merchant: Event organiser, Not stated. Reported by: An event organiser, review #3558344 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer, titling the review "Need to cash out on my funds", says most of the phone numbers given do not work, messages get no response, and they had been dealing with it since 23 April.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

HF-2026-0188 · EventbriteFiled 2026-09-28

Amount held: $3,450 ("$3,450.00", in the review)
Held since: May 2022: two plays on 14 May 2022
Hold period stated by the processor: 5 days. The reviewer says Eventbrite said it "would process the refund 5 days after the event"; the review uses “refund” for the ticket money
Current status: HELD — Unpaid as of the review of 25 May 2022, eleven days after the plays. No later update on the page.
Merchant: Theatre producer, United States. Reported by: A theatre producer in Lanham, Maryland, anonymous review #3609327 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer says they staged two plays on 14 May 2022 and had not heard from Eventbrite or received the $3,450 in ticket sales, though they were told it would be processed 5 days after the event. They say the same thing happened to them the previous September.
Verification: Taken from a source published by the person it happened to — source · archived copy
The review has no page of its own; on 28 September 2026 it was on page 45 of the Eventbrite review listing, newest first, and will move down that list as new reviews arrive. The archived copy holds it as read.

HF-2026-0187 · EventbriteFiled 2026-09-28

Amount held: $1,932 (entered in the review’s "Loss" field as $1932)
Held since: June 2022: in a review dated 30 June 2022
Hold period stated by the processor: None stated
Current status: HELD — Unpaid as of the review of 30 June 2022. No later update from the reviewer.
Merchant: Event organiser, Not stated. Reported by: An event organiser, review #3718580 on the PissedConsumer page for Eventbrite.
Account as given: The reviewer, titling the review "Payout", says Eventbrite kept giving them the run-around and would not let them speak to a live person.
Verification: Taken from a source published by the person it happened to — source · same account posted again · archived copy

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